i don’t recommend to anyone. cold rooms, low lighting, no cleanliness, useless people, uncooperative staff. even owner of the hotel is totally useless and very very rude. he says like— ok jo karna hai kar lo, hamari yahi policy hai. and apne book kiya hai, unhe bolo. in 1 degree temperature they don’t provide heater in the room and cooler is there. i attached the picture. no blankets in the very low temperature. they just gives the brown cotton quilts and cotton brown bed sheets in very low temperature. it’s very very torturing. no humanity in the owner.even in medical conditions they stick on their policies. only looks and pictures and other places. they don’t want to cooperate any more. i was having two days stay but left the hotel in 1-2 hours, without any refund or help from their side. so if you love yourself, your family and your money and also don’t want to spoil your trip and mood , please don’t book this hotel. strongly not recommended.
The Hosteller Kasar Devi | Rooms & Dorms has replied on Tue Feb 11 11:27:06 IST 2025
Hello Pooja, we sincerely apologize for the inconvenience you encountered during your recent visit. Your feedback is invaluable, and we take your concerns seriously. Please be assured that we have thoroughly addressed the issues raised and have taken immediate corrective measures. Additionally, we have processed a refund as a gesture of goodwill for the challenges you faced which we hope would We deeply regret any impact this may have had on your experience and appreciate your understanding. We truly value your patronage and hope that you will consider staying with us again. - Team TH