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Review Of The Gwen Stays | Near Nainital Lake

Mallital, Nainital | About a minute walk to Nainital Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.4
    Good

    75 Ratings, 32 Reviews

    excellent
    33%
    very good
    20%
    average
    16%
    poor
    15%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 2
    • 5
    • 2
    • 5
    • 3
    • 2
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness3.2
    • Value For Money3.2
    • Food3.4
    • Facilities3.3
    • Checkin Experience3.8
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    Reviews Summary

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    The property enjoys a prime location on mall road with a lovely lake view, making it appealing for those seeking convenience. Guests praised the food, describing it as homely, and highlighted the friendly staff and cleanliness of the rooms. However, several reviews pointed out significant issues, including noise from surrounding establishments, poor maintenance, additional charges for basic amenities like heaters, and unsatisfactory responsiveness from the management. Overall, while there are some positive aspects, the negatives seem to overshadow the experience.

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