The property enjoys a prime location on mall road with a lovely lake view, making it appealing for those seeking convenience. Guests praised the food, describing it as homely, and highlighted the friendly staff and cleanliness of the rooms. However, several reviews pointed out significant issues, including noise from surrounding establishments, poor maintenance, additional charges for basic amenities like heaters, and unsatisfactory responsiveness from the management. Overall, while there are some positive aspects, the negatives seem to overshadow the experience.