We had a stay planned for 2 N/3D. I've already stayed here twice at this property but this time we faced a couple of issues:
1. Their staff usually knock on the door for breakfast orders, which they claim they did at 9 when we were probably asleep and woke up around 9:30. Last order time for breakfast is 10:30, and we texted or called around 10:45 wherein we were refused the order and later given 1-2 options which we didn't opt for because we were planning to leave for the day. So, just a breakfast call by the staff which is a very regular thing for them would have helped. Given that I had already been there, it would be natural to remember the timings, it somehow slipped.
2. We had asked for 2 towels and got 1 hour later. The staff mentioned being short on laundry because of the weather as clothes weren't getting dry, but since it's expected for them to be aware of the local weather, it was uncalled for. For the entire stay, we had to use 1 single towel.
3. We ordered chilly chicken and it was too uncooked to an extent as to be not chewable at all. Not to mention, the food is good here: so this was not expected.
Just want to end up with a note, the staff is humble and proactive but somehow it got a bit inconvenient for us given these petty matters.
Would still recommend the place if these things are worked upon.