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Review Of The Fern, Jaipur0123401234

Tonk road, Jaipur | 2.7 km drive to Jaipur Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    4173 Ratings

    excellent
    39%
    very good
    30%
    average
    15%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 3
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities4.0
    • Food3.9
    • Room4.1
    • Cleanliness4.1
    • Value For Money4.1
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    Review Summary

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    The Fern Hotel in Jaipur is praised for its excellent location near the airport, making it convenient for travelers. Guests appreciate the cooperative staff, tasty food, and well-maintained rooftop pool that offers a great atmosphere. The hotel provides a comfortable stay with clean rooms and decent amenities, ideal for both business and family trips. However, some guests have suggested improvements in room service and maintenance.

    Sort by:

    Positive first
    3.0

    Average Stay

    sangamesh p.group

    it was average experience at the fern jaipur. rooms are ok but the curtains and other things were not clean and the behavior of the staff was also not good.

    Travel Month: Oct 2025

    Room: Winter Green Room, 2 Twin Beds

    4.0

    Good Stay

    danish q.family with 1 kid

    stayed for 2n , awesome ambience inside & outside ...location is right next to the flyover ..nice city view ! good spa , compact gym , great pool & view on roof top ...spend an evening dinner by the pool .. Food spread is quite decent & well prepared ! staff are very pleasant , courteous & helpful ! 2nd chain of fern visited ..awaiting the next !

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 King Bed

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ravindra v.

    The hotel is good and in the vicinity of the airport area . The room was good but the washroom was not according to the hotel ranking . Breakfast was average as there was too much variety .

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 King Bed

    5.0

    Memorable Experience

    aarti s.solo

    From check-in to check-out, my stay was nothing short of exceptional. The hospitality, cleanliness, and overall service were outstanding — absolutely no compromises. You truly get what you pay for, and in my case, even more. The staff was attentive and thoughtful, making sure to remember guest preferences right from food to beverages — in my case, adrak wali chai just the way I like it. Their personal touch really made a difference. Since I stayed during Diwali, the hotel went above and beyond by leaving a sweet festive surprise in my room while I was away — edible diyas as a heartwarming gesture. It truly made me feel valued and at home. In short, I highly recommend staying at this property at least once — you will not be disappointed.

    Travel Month: Oct 2025

    Room: Winter Green Room, 2 Twin Beds

    • user photos
    3.0

    Average Stay

    kartik k.group

    Well, the food was not good, the fridge wasn't working, the television had only 2-3 channels working, the blankets were very old and they were kind of falling apart , no one cleaned our car even after asking them several times, although the staff was helpful and nice but overall it was kind of an average experience but I won't stay there next time

    Travel Month: Oct 2025

    Room: Winter Green Room, 2 Twin Beds

    5.0

    Excellent Stay

    anu b.group

    Pleasant stay, clean and neat place. Great accessibility and cooperative staff

    Travel Month: Oct 2025

    Room: Winter Green Room, 2 Twin Beds

    5.0

    Fashion vela

    kunal j.family

    best location...food quality superb food service & all other hospitality services was very gud. Rooftop dining & juhan restro bar amazing hygienic gud ambiance service very gud

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 King Bed

    • user photos
    • user photos
    3.0

    Average Stay

    rohit p.solo

    Old property does not fit for 4 star property rating, reception staff not friendly. But food is good.

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 King Bed

    1.0

    Terrible Stay

    arvind s.solo

    This hotel is worst for staying for suggested to business travellers. Mattress are worst, TV are old pattern even bathroom taps are very old and rooms are smells dirty even furniture is very old. Staff is not cultured and they don’t behave with guests properly. Reception staff and room service staff is rude and they don’t care for guests and hospitality.

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 Queen Bed

    3.0

    Average Stay

    anup m.business

    location is good, room condition poor, bedsheets and towels were old and dirty. Floor tiles faded.

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 Queen Bed

    1.0

    Worst Experience

    tejaswini k.family

    Worst stay in my life and in Jaipur. They broke my car's side mirror badly. They said they would fix it, but after check out they made me wait in the lobby until 8 pm and didn't even fix it.

    Travel Month: Oct 2025

    Room: Winter Green Room, 1 King Bed

    4.0

    Good stay at The Fern(ecotel), Jaipu

    golam m.family with 1 kid

    We stayed there for two nights. The room was neat and clean. Toiletries and towels were provided in the bathroom. Overall, the service was good.

    Travel Month: Sep 2025

    Room: Fern Classic Room, 1 King Bed

    5.0

    good hotel with well maintained rooms and corridors

    shilpa h.family with 1 kid

    Very clean and class... good maintainence ...rooms are very small but well maintained... Very good well, maintained rooms with good food available. Thank you.

    Travel Month: Oct 2025

    Room: Winter Green Room

    • user photos
    • user photos
    • user photos
    5.0

    It is a nice experience.

    sreeramagiri s.family

    The room is adequately spacious and maintence nearly. The room service is very good. Bath room/ toilet is also good.

    Travel Month: Sep 2025

    Room: Winter Green Room, 2 Twin Beds

    4.0

    Good Stay

    rahul s.family

    The hotel.is pretty nice and located very near to airport. The staff was very kind and helpful. Good for short stays with family.

    Travel Month: Sep 2025

    Room: Winter Green Room, 1 King Bed

    • user photos
    • user photos
    5.0

    Excellent Stay

    mohammad s.group

    Nice stay, hospitality is very good

    Travel Month: Sep 2025

    Room: Winter Green Room, 1 Queen Bed

    5.0

    Fantastic

    ritik g.business

    I had an excellent stay at The Fern Hotel! The staff were incredibly helpful and went above and beyond to make sure everything was perfect. The food quality was outstanding, and every meal was delicious. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay!

    Travel Month: Sep 2025

    Room: Winter Green Room, 2 Twin Beds

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    niralee r.family with 1 kid

    Ok

    Travel Month: Sep 2025

    Room: Fern Classic Room, 2 Twin Beds

    5.0

    Excellent Stay

    prashant g.solo

    Staying at The Fern, Jaipur was a good experience. Rooms were spacious, colourful and had good lighting. Washrooms were clean and hygienic. Restaurant and in-room dining option provided tasty and crisp food. Overall, it was an excellent stay at a great price.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Winter Green Room

    3.0

    Average Stay

    sanjay s.

    Overall experience was average . Stayed there for 2 days and breakfast was same for those two days .

    Travel Month: Aug 2025

    Room: Winter Green Room

    The Fern, Jaipur has replied on Mon Sep 15 12:21:13 IST 2025

    Dear Mr. Sanjay Singh, We appreciate your feedback and are sorry to hear that your stay was merely average. We aim for excellence and your comments help us understand where there’s room for improvement. we have taken note of your concern about the breakfast menu. We strive to balance variety and consistency in our breakfast offerings, and it seems we missed the mark in the case of your visit. It is important to keep in mind that some guests are satisfied with limited variety whereas others may expect a broader range of choices. We're definitely going to reassess our breakfast rotation cycle. In the future, do let the reception know of any specific dietary preferences or needs, so we can do our best to accommodate them. We hope this doesn’t deter you from choosing us again. We assure you we’ll strive to provide a better experience in the future. Your feedback is invaluable in this regard. We look forward to welcoming you again.

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