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Bulandshahr, Indore
27 Ratings, 10 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a great location and clean rooms, appreciated by many guests. However, several reviews point out ongoing issues with AC units not working properly and very slow room service. While the staff's hospitality received some praise, inconsistency and lack of professionalism were also noted. Breakfast offerings like aaloo parantha and poha were mentioned, but the dining setup faced some cleanliness concerns. The property appears to be in the process of development, which some guests found promising.
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Terrible Stay
We booked a suite room. there was no ac in out room.which introduced them. in morning till night nothing happened. then at 11.30 when I returned to hotel there was no change. I asked to change room and figures out none of the ac was working. still.they placed in one room where ac was 19dm degree and we had to put fan on 5 speed. there were hundreds of mosquitoes in room and reception the breakfast was made to order aaloo parantha, pohe fruit plate and tea. that was given in meeting room converted to dining area where there was lizard. the wash rom light has sensor light which does not switch off and the glare comes on eyes and you can't sleep. there is no service and you tell the staff and they will do what they like.
Room: Suite Room
The Clan Indore has replied on Thu May 08 16:02:31 IST 2025
Dear Sir, Greetings from The Clan Indore, We Thank you very much for your valuable rating and review for our Hotel. We consistently strive towards satisfying each of our Guests. Do let us know if you
Good Stay
The property is going through initial setting up process. It is being developed very meticulously and tastefully
Room: Executive Room
The Clan Indore has replied on Thu May 08 16:02:42 IST 2025
Dear Sir, Greetings from The Clan Indore, We Thank you very much for your valuable rating and review for our Hotel. We consistently strive towards satisfying each of our Guests. Do let us know if you
Poor Service
family with 1 kidPoor service, Staff is irresponsible. Cleanliness 3/5 service 1/5 Location 4/5 Rooms 4/5 room service takes forever and then some time to deliver even water to your room.
Room: Executive Room
The Clan Indore has replied on Sun Mar 16 21:47:48 IST 2025
Dear Sir, Greetings from The Clan Indore, We Thank you very much for your valuable rating and review for our Hotel. We consistently strive towards satisfying each of our Guests. Do let us know if you
Wastage of money
The money they are charging vs the services they are providing are very different. Not satisfying at all
Room: Standard Room
The Clan Indore has replied on Sun Mar 16 21:47:55 IST 2025
Dear Sir, Greetings from The Clan Indore, We Thank you very much for your valuable rating and review for our Hotel. We consistently strive towards satisfying each of our Guests. Do let us know if you
Services and hospitality
Awesome hospitality, staff food room everything was fabulous. Love to be stayed there. Thank you The Clan
Room: Deluxe Room
The Clan Indore has replied on Sun Mar 16 21:48:03 IST 2025
Dear Sir, Greetings from The Clan Indore, We Thank you very much for your valuable rating and review for our Hotel. We consistently strive towards satisfying each of our Guests. Do let us know if you
Average Stay
Room was preety small ac was not working efficiently avg hospitility.
Room: Standard Room
The Clan Indore has replied on Thu Jan 02 19:05:08 IST 2025
Thanks for your valuable feedback. We discuss every feedback with our team. We regularly train our people on processes to better themselves. Hope to serve you again
Good Stay
Hotel reception and accommodation was very good. Also staff were very cooperative
Room: Standard Room
The Clan Indore has replied on Fri Nov 15 08:42:48 IST 2024
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable experience in the near future. Warm Regards
Owner sunil quite discourteous but the staff was polite
soloSome issues like red ants on bedding etc. But the staff was helpful. However the owner sunil was pretty disrespectful and lacked basic courtesy in terms of way of talking to the guest. Not what you’d call a hospitable experience.
Room: Executive Room
The Clan Indore has replied on Mon Oct 21 18:50:37 IST 2024
Thank you for your valuable feedback. We are extremely sorry for the experience you had and will work with our team and management to address the same
Average Stay
Room is good and clean but staffs are unprofessional and new. Ac was not working and service is very poor.
Room: Standard Room
The Clan Indore has replied on Mon Oct 21 18:41:43 IST 2024
Thanks for your feedback. We discuss every feedback with our team. We regularly train our people on processes to better themselves. Hope to serve you again.
Review
Room was good, great location and staff offered us great hospitality looking forward for our next visit
Room: Deluxe Room
The Clan Indore has replied on Mon Oct 21 18:38:13 IST 2024
Thanks for your visit Sir. Will look back to welcome you again.
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