I had a highly disappointing experience at The Candlewood Resort and would not recommend it as a preferred stay option.
To begin with, the property is overpriced—especially considering that the booking does not include food. While this might seem acceptable at first, the actual reason becomes evident during the stay: their food service is completely mismanaged. Not only are the food options poorly handled, but there also appears to be intentional dishonesty. Despite repeated follow-ups, I was never provided with a food bill, which raises serious concerns about transparency and billing practices.
The worst part of my stay, however, was the room experience. At midnight, water began entering the room, and when I contacted the caretaker, he was indifferent and unhelpful. Instead of addressing the issue, he casually asked us to shift to the adjacent room—as if he was already aware of the problem. This level of negligence and unprofessional behavior is unacceptable.
Overall, this stay felt like a complete case of mismanagement and dishonesty. I strongly advise against choosing this resort. There are far better options available that actually deliver on basic expectations of service and hospitality.