1. The hotel is very clean, but the staff is very lazy.
2. The food is not tasty, and the timing for dinner and lunch is fixed. If you have any special food requirements, they won't make it for you.
3. If you ask for extra prawn curry during lunch, they simply say it's not available. If you ask for extra chapati, they tell you it's not there and you have to adjust.
4. The same issue happens during breakfast as well—there's no salt in the omelette and no sugar in the tea.
5. The only good thing about the hotel is its cleanliness; otherwise, all the services are terrible.
Beach Heaven Villa has replied on Mon May 19 13:05:54 IST 2025
Dear Sir,
We respect your review rating but do not agree to your reasonings behind it
We took time to reply to your review as we wanted to check with our staff about the incidents which took place
Our staff is our USP which can be seen from the various reviews posted
We serve fresh, homemade food made with branded ingredients. While the food is of limited quantity as informed earlier we do serve supplements - in your case the prawns curry was served extra 3 times and chicken curry once. Extra Chapatis were also served, but you kept insisting on more and we had run short
Tea served here is with less sugar, but we provide additional sugar as required - we are not sure of the omelette
Sir, our staff confirms that they obliged you with all reasonable demands
We are sorry we were not able to meet your expectations, hope we can do that in your next visit