Guests have noted that the property is conveniently located near popular attractions like seven sisters falls and Mawsmai caves, making it a good spot for sightseeing. Reviews mention spacious rooms and polite staff, particularly highlighting individuals like Seam and Joe for their helpfulness. However, cleanliness and maintenance have been recurring issues, with several guests mentioning poorly maintained bathrooms and unorganized service. Additionally, food quality and availability, especially breakfast, have been points of dissatisfaction for multiple guests.