The property has a great location, making it convenient to access the main market, but guest experiences highlight significant service issues and cleanliness problems. Rooms are generally noted to be clean and spacious, yet many complaints mention inadequate heating and hot water availability, leading to discomfort. The food quality is hit-or-miss, often considered overpriced. Despite some friendly staff interactions, overall service tends to be lacking, which detracts from what could have been a better stay.