Review Of Super Townhouse Pondicherry

1 - the hotel had no room service, I was given rooms on the 2nd floor and had to carry luggage by myself. 2 - Hotel provided 4 towels for 8 guests and denied giving towels to all guests. Same story with mineral water. They did not change towels / linen through my 3 days of stay. Luckily we carry out own towels as well and purchased some more. 3 - I had booked 4 rooms with 8 guests with breakfast. However breakfast was denied for 6 guests. MMT provided me with a refund of breakfast. I enelded up ordering breakfast from outside everyday including disposable plates, tissues, glasses etc. 4 - the hotel room was very dirty including walls, fittings, bathrooms, linen, towel in short everything. It had cockroaches flies and insects. I raised a complaint with MMT for cancellation of booking and refund but they could not get it cancelled as it was in refundable booking. The room photographs in MMT listing was very different from actual experience. I submitted several photographs relating to issue 5 - the hotel staff was not polite or considerate in any manner, in fact he raised his voice on many occasions and threatened as well 6 - This hotel does not deserve to be listed on MMT and a 3 star rating is not justified. It should be a 1 star lodge at best.

First thing the location is showing wrong, it took almost 30 minutes to find it. The split AC which was there in room it was not working, when I informed to front desk they said we are sold out can’t do anything you have to manage. In this summer season without AC just horrible experience. I didn’t expected any amenities but the basic thing there was no towels in the room.

The condition of the room was disappointing. it appeared old and unclean, and the bed was uncomfortable

I was not offered breakfast inspite of me booking breakfast separately. Also rooms were shabby.

The worst experience room was not good and the service was not good there was a lot of disturbance in the late night, parking facility also problem

The clean and fresh interiors added to the charm of the hotel, making it a great choice for any traveler.

The stay felt peaceful with a clean and tidy room. Bed was cozy, and staff was polite.

The hotel was spacious, and our stay was comfortable and enjoyable.

Located in a quiet area, the hotel provided a relaxing escape. The staff’s service further enhanced the experience.

The bed was soft, and the room felt cozy. It was very relaxing to stay here. Checking in was fast and easy. The staff made the process simple and smooth.

Wonderful experience! rooms were cozy and well-maintained. The staff were helpful, making it a great place for a relaxing stay.

Great service and welcoming staff. Rooms were well-maintained and cozy, perfect for some peaceful rest and relaxation.

We had a lovely stay. The room was clean, and the staff was always ready to help with anything we needed.

The room was very clean, and the staff was friendly and helpful. I enjoyed my peaceful stay here.

Ok. Thanks

The stay was comfortable and stress-free. The room was neat, and the staff was very responsive.

Rooms are inviting and comfortable. Perfect for a relaxing getaway!

Absolutely perfect experience superb amenities and a welcoming atmosphere clean room comfy bed.

Impressive service! they pay attention to every detail for a delightful stay perfect retreat! the ambiance was inviting.

Had an awesome stay experience, enjoyed the hospitality provided by all the staffs the trip was enjoyable and reasonably priced.