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Review Of Super OYO Rama Utsav0123401234

Morar, Gwalior

    User Rating & Reviews

    • everyone
    • solo
    • group
    • business
    • couple
    • family
    2.6
    Average

    47 Ratings

    excellent
    23%
    very good
    11%
    average
    13%
    poor
    11%
    bad
    43%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 5
    • 3
    • 2
    • 5
    • 2

    Rating Categories

    • Location2.8
    • Cleanliness2.3
    • Room2.4
    • Food2.0
    • Hospitality2.2
    • Value For Money2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property faces significant cleanliness issues, with many guests reporting dirty bathrooms and unclean rooms. The absence of basic amenities like parking, proper maintenance, and reliable service adds to the complaints. While some appreciated the friendly staff and affordable prices, numerous reviews highlighted poor food quality and limited options. The location is noted as a positive, yet safety concerns were raised, especially for families. Overall, the experience seems to fall short in key areas like hygiene and service.

    1.0

    Worst

    shivam a.group

    Very unhygienic. I have found pubic hairs on the bedsheet. Not worth it. Worst experience.

    Travel Month: Sep 2021 (3-Night Stay)

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Fri Oct 22 16:29:15 IST 2021

    Sorry for the trouble caused, shivam! thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, sara!

    1.0

    Not good

    sunil.loyalty-iconbusiness

    So bad no cleaninesd, atmosphere bad. Bathtooms so bad

    Travel Month: Sep 2021

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Fri Oct 22 16:27:47 IST 2021

    Hi, sunil! we are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best facilities. Regards, ivy

    5.0

    Value for money

    priyom g.group

    All the things were good but their is no parking available for the cars even the two wheelers parking is no available.

    Travel Month: Feb 2020

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Sat Feb 22 08:37:42 IST 2020

    Hey Priyom Gautam, delighted by your feedback, it matters a lot to us. Hope to host you soon) regards, Rahul

    3.0

    Average

    santosh k.group

    No staff is available for cleaning room and Bath.

    Travel Month: Jan 2020 (6-Night Stay)

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Tue Feb 04 13:54:07 IST 2020

    Thank you for your valuable feedback, Santosh. We'll look forward to hosting you soon. Have a great day! Regards, Rajendra!

    2.0

    Improve the quality of service provided

    dharmendr.solo

    There was a high charges on early reaching No payment methods are available only cash No proper service for the customer

    Travel Month: Jan 2020

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Fri Jan 31 13:04:50 IST 2020

    Hi Dharmendr! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Akanksha!

    2.0

    Poor Stay

    utkarsh r.solo

    Bad quality and dirty washroom.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Super OYO Rama Utsav has replied on Wed Jan 15 09:11:51 IST 2020

    Hi Utkarsh, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Ravi!

    5.0

    Pleasant stay at Gwalior than always stay at Ramautsav at affordable pricing

    amit p.business

    Very comfortable stay at affordable prices

    Travel Month: Jun 2019

    Room: Saver Double (X)

    Super OYO Rama Utsav has replied on Sun Jun 16 09:31:24 IST 2019

    Happy to hear that you loved our services. We are amazing just because of amazing guests like you. We look forward to serving you again, Regards

    2.0

    Poor Stay

    mohit k.solo

    Very bad service. Ac was not working. There was no room service. Bathroom was the worst part

    Travel Month: May 2019

    Room: Saver Double (X)

    Super OYO Rama Utsav has replied on Thu Jun 06 15:00:41 IST 2019

    Something like this should have happened, Sir! We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again.

    3.0

    Good stay

    saurabh b.group

    Need to settle the ac water outlet pipe for its drain.

    Travel Month: May 2019

    Room: Saver Double (X)

    Super OYO Rama Utsav has replied on Thu Jun 06 14:49:53 IST 2019

    Hi, Guest! We're extremely apologetic to know that your experience with us has not been a pleasant one. we’d definitely work on your feedback to provide the best possible experience next time.

    1.0

    Terrible

    narendra s.group

    Service very poor. We get hotel better than this.

    Travel Month: May 2019

    Room: Saver Double (X)

    Super OYO Rama Utsav has replied on Fri Jun 14 07:44:15 IST 2019

    Sorry for the discommode. Thanks for notifying us and will surely work towards better guest experience in the future.

    3.0

    Not better

    sumit v.solo

    It is OK but Here is no lift, Toilet pot also damaged. As compare to room Ac is small. * This is translation of submitted review *

    Travel Month: May 2019 (3-Night Stay)

    Room: Saver Double (X)

    Super OYO Rama Utsav has replied on Thu Jun 06 14:00:13 IST 2019

    Sorry for the hassle you faced, We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future.

    1.0

    Terrible Stay

    sushant s.solo

    Worst place and shady hotel, you won't get food there and local house keeping guys will charge thrice the food they get from outside citing hotel rules. I would suggest to never book this hotel again, the bathrooms are in terrible condition, they stink. Hotel doesn't provide towels and toiletries. Its not suitable for family at all as people on come there to smoke and drink. Not all safe place if you travel with family.

    Travel Month: Apr 2019

    Room: Saver Double

    Super OYO Rama Utsav has replied on Wed May 01 19:30:14 IST 2019

    Dear Guest, Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we've immediately shared the feedback to our relevant team to look into this concern so that our other guests should n to face such trouble further. Hope to make your future experience delightful and we assure you that we won to let you down this time. Regards.

    5.0

    Good stay

    khurram i.solo

    Good stay hotel is good service and good are good.

    Travel Month: Apr 2019

    Room: Saver Double

    Super OYO Rama Utsav has replied on Sat Apr 20 10:16:00 IST 2019

    Dear guest, appreciate your positive rating, we do take pride in catering to our guest's needs the best way we can. Keep this love coming.

    5.0

    It was awesome stay

    kailash.couple

    Staff is very friendly Food quality may be improved Overall it was nice stay Value for money

    Travel Month: Mar 2019

    Room: Saver Double

    Super OYO Rama Utsav has replied on Thu Mar 28 13:38:11 IST 2019

    Delighted to hear your words of praise Sir, We will ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead. Regards,

    1.0

    Terrible Stay

    madhuvendra s.

    Uncooperative staff, delayed services, unclean stinky rooms

    Travel Month: Jan 2019

    Room: Saver Double

    5.0

    Love this hotel

    kaushlendra.

    Comfortable stay everything was good. Staff, food, room. Loved this hotel. Stay was comfortable. Staff was polite and cooperative. Fast response to orders.

    Travel Month: Jan 2019

    Room: Saver Double

    4.0

    Nice for couples

    simasisha m.

    Not for singles. Good and awesome stay.
    Good room. Nice, awesome and excellent.

    Travel Month: Jan 2019

    Room: Saver Double

    3.0

    Average Stay

    lokesh y.

    Only staff members were some bad in behaviour.

    Travel Month: Jan 2019

    Room: Saver Double

    1.0

    I chosen only to stay but it was horrible

    hareesh c.

    Location is only the good thing that I found there. And the service is too bad. Rooms are so untidy. No basic facilities are provided. I will never go there at any cost.
    Room is so untidy, no ventilation, and full of dust. No ceiling fan.

    Travel Month: May 2018

    Room: Air Cooled Room

    1.0

    Worst hotel

    priyanka p.group

    Most pathetic hotel I have ever visited. Make my trip should remove from their list of hotels. Host is also very bad and environment on hotel is pathetic. In every sense this hotel is very bad. Service staff were very poor. MMT should have these type of hotels in there list and these should not rate them. Maganer was not having control on staff. Kitchen is not at all for food

    Travel Month: Feb 2018

    Room: Executive AC

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