3.0Average poor standard of linen, bathroom, broken stool and mugs, no good night liquid, poor blanket and bed sheet, no slippers, poor towel and no new soap provided to me, tv not working, and no one to carry luggage to second floor
rajiv s.
Tv not working, no good night, poor linen and broken stool and mug, no fresh soap, poor towels and blanket and bed cover, no one available to carry luggage to second floor. Horrible experience, no slippers
Sumanglam BnB has replied on Tue Dec 07 10:27:29 IST 2021
This is a home stay.It is economical and all required facilities provided.
Self help is the norms.Good communication is the key.
To a little discerning person, with our low rates ,equipped Kitchenette,free WiFi ,Large sit out Terrace it is clear that we are not renting out for money.
We are doing it to give back to the society, to give a chance to experience a quality time among-st trees, chirping birds, breeze , stars and sun.
Let me let you into a little secret.,This works both ways between a guest and host.
You are free to communicate your requirement,
Our en-devour is to provide an experience of natural ventilation etc
We provide no stool in bath room or room. I do not like stools
Plastic chairs with arms are comfortable to sit and read.You can carry them anywhere.
I could not find any broken mug.
Specific TV channels are activated as per need.of a person ..Most of the quest do it themselves .
You checked in late after 8.30 pm.My staff had retired for the night.
If asked i would have summoned them
Having visited foreign countries 4 times and being a mother of an army personnel it did not occur to me to provide help to carry a one
night small suitcase
The linen is from big bazaar which is standardized..
We stayed at Neemrana Fort in August where one room charges is Rs 11000/= per night per room.I rang up the service dept and asked for slippers which were provided ..
On check out we asked our baggage to be carried down.Response came that after 20 minutes someone will come. No staff was available as everyone was checking out.We wanted to leave as Kisan Andolan was blocking the traffic to Guru-gram and we had to take a detour through villages to avoid the andolan blockage. So my son and his wife had to carry their baggage and ours also,till the gate which is a big distance as fort is huge and spread out. I too carried my own back pack my husband too carried some. We are 77 yrs and 81 yrs. We had paid for two rooms.,No fuss made by us.