We booked a 3BHK villa through StayVista expecting a well-maintained, comfortable space for our family. What we got instead? Damp walls, water leakage, zero ventilation, dirty floors, torn linen, and blankets that clearly hadn’t been washed in weeks. No fresh sets were offered either.
When we raised our concerns, the team casually said, “The leakage happened two days ago.” That still doesn’t explain the filthy linen, the stale smell, or the complete lack of preparedness.
Hours later, their only “solution” was to offer us a downgraded apartment floor — after we paid for a villa. No apology, no ownership, just a poor cover-up.
We stayed on because we had no option, but the air inside was damp and heavy, and instead of relaxing, we spent our time managing basic hygiene issues. Not what anyone expects when booking a premium vacation home.
We’ve stayed with other brands like Lohono Stays, and the difference is night and day. It’s not just about interiors — it’s about respect for your guest’s time, trust, and money.
StayVista, you can’t call yourself a premium brand if your paying guests feel like an afterthought.
This isn’t just a property business. It’s hospitality. And this stay was anything but that.