We stayed at stay vista green grove villa no. 22 for 2 nights. Our overall experience was mixed. Communication with stay-vista was confusing, with delayed responses until we arrived. Power fluctuations were inconvenient, especially in the evenings. The check-in process and service were not as smooth as expected. Cleanliness was lacking, with dirty appliances. Construction noise nearby disrupted our privacy. Some amenities were lacking, and both acs didn't work on the first day. On the positive side, the food was excellent, provided by chintaman and his wife, who were helpful throughout our stay. Overall, we rate this property 3 out of 5. Power issues, cleanliness, construction noise, and limited amenities were disappointments, but the food and assistance from chintaman were highlights. We hope this review helps improve the experience for others.
StayVista | Green Grove w/ Bonfire & Mountain View has replied on Mon Nov 13 13:11:54 IST 2023
Hi Richa, thank you for giving us the opportunity to host you and for taking the time to share your feedback. We’re truly sorry we failed to meet your expectations, and appreciate you sharing your experience so we can improve moving forward. We have made a note of your concerns and will look into it promptly. Also, we are thrilled you enjoyed the food & assistance, and our staff will be delighted to read what you wrote. Look forward to hosting you again!
Warm Regards,
Team StayVista.