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Mcleod Ganj, Dharamshala | 7 minutes walk to Naddi View Point
162 Ratings, 117 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts an excellent location with stunning mountain views and proximity to Dal Lake. Guests appreciate the spacious rooms, cleanliness, and cooperative staff, especially praising managers like Rakesh and Arjun for their helpfulness. The food generally garners positive comments, although some mention it can be a bit pricey. However, negative feedback highlights issues like poor infrastructure, inconsistent service, and maintenance concerns in washrooms. Overall, it's seen as a decent spot for families seeking a peaceful getaway.
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Terrible Stay
Poor infra setup, no electricity for hours, poor quality mattresses, dirty blankets
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Tue Feb 13 13:34:12 IST 2024
Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much for your gentle feedback
No one was available in hotel for service
Rooms was dirty smelling and no one was available in hotel for service
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Tue Feb 13 13:35:53 IST 2024
Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much for your gentle feedback
Terrible Stay
terrible
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Tue Feb 13 13:35:59 IST 2024
Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much for your gentle feedback
Status
Hotel is not good but but well maintained hotel is out from city
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Wed Mar 02 12:02:42 IST 2022
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Room
Normal room but hotel is out from city
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Wed Mar 02 12:03:03 IST 2022
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Nice stay
coupleThis property was easy to locate and at a peaceful location. Check in was real quick, room was spacious, sleep quality was good provided with good and clean linen, bed was comfy, washroom was also big and clean and has a geyser. I especially would like to thanks rakesh and suresh, they both went extra miles to keep our stay comfortable and they both were very helpful.
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Wed Jul 14 13:31:11 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
Great stay!
Stay was awesome. Staff is very supportive and helpful. Room was clean. Hotel manager rakesh was very helpful throughout the trip and assisted us well. Restaurant food is also tasty. You should visit hotel snow retreat.
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Mon Feb 08 19:18:29 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our service. We do hope to have an opportunity to serve yo again in future.
Good experience with reasonable price
Very nice stay and staff is very supportive. Ryt place to stay away from hustle. Dal lake just about 1 km or less to reach good location valley view also good. Intercom and wash room should improve more. All-though warm water available 24hrs definently recommended this
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Wed Jul 14 13:31:39 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
Great hotel!
familyThe hotel was great. Excellent, helpful and prompt staff. Spacious room and very clean. Decently priced, good vfm!
The hotel was great, excellent staff. Very helpful. The room size was very good and extremely clean. The food quality was decent. The hotel is decently priced, however makemytrip did charge very high per the off-peak timing in consideration
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Wed Jul 14 13:59:38 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Safe and secure
familyThis hotel provides excellent view. Safe and secure hotel. Very very budgeted and economical
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Wed Jul 14 13:59:53 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Facility food
Need some more facilitg like hot water bag
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Wed Jul 14 13:31:57 IST 2021
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
All good
Location is good u will see mountain view, village view and sunset point is also near but food was little expensive
Hotel is neat and clean having mountains view. Staff was good. I spend 3 days here with my family i enjoyed it but food was little expensive
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Sat Dec 05 13:45:43 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
Highly recommended.
Given the price this is the best you can find. Go for it.
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Sat Dec 05 13:46:00 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
Good
Good experience good staff behaviour value for money
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Mon Nov 23 13:32:49 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Nice location variety of food also satisfactory
Nice value for money. Affordable price. Location wise also good. Prompt service
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Mon Nov 23 13:33:03 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Average stay
couplePlace is far from main mcleodganj. Rooms are just ok. Staff behaviour and services are nice. If you want to spend less then go for it
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Mon Nov 23 13:33:27 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Best place to stay in winter
Hard to reach by car but once you are inside hotel you will love it. Friendly staff temperature were there to perform temp checks. Nice hotel. Food provided was reasonably priced and tasty. Near dal lake
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Sat Dec 05 13:47:06 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future
High priced but terrible facilities
The ceiling is leaking, water from up stair washroom leaks into the room downstairs. The bathtub in the washroom is too dirty to be used. The window is broken. You can not make it out just from images given online. The room does not match with the image to any extent.
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Tue Feb 13 13:36:06 IST 2024
Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much for your gentle feedback
Great experience and good facilities
Food is amazing in Hotel. Room is cleaned and well furnished.
Room: Deluxe Room
Snow Retreat By DLS Hotels has replied on Sat Mar 07 18:16:07 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
Good stay
At first we had problems with our room selection process but later the room provided to us was very good. Great view and very helping staff.
Room: Super Deluxe
Snow Retreat By DLS Hotels has replied on Sat Mar 07 18:15:45 IST 2020
Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope to have an opportunity to serve you again in future.
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