The property is centrally located in Kushalnagar, offering easy access to local attractions. Guests have appreciated the spacious rooms and tasty restaurant food, particularly the breakfast offerings. However, cleanliness and maintenance have been consistent points of concern, with issues like cockroaches, dirty bathrooms, and inadequate ventilation. Wi-Fi only available in certain areas has frustrated many. Service quality varies, with some highlighting friendly staff while others noted poor responsiveness and frustrating experiences with facilities.