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You are booking hotel for more than 30 days

Review Of Shangrila Resorts0123401234

Vadape, Bhiwandi

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    372 Ratings, 212 Reviews

    excellent
    34%
    very good
    30%
    average
    19%
    poor
    8%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 2
    • 3
    • 5
    • 4
    • 3
    • 1
    • 4
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Room3.5
    • Food3.3
    • Hospitality3.8
    • Value For Money3.4
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    Reviews Summary

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    This property is a decent spot for a family getaway with its spacious rooms and a large water park that kids love. The food quality is often highlighted as tasty, and many guests appreciated the supportive staff. However, some reviews point out issues with room cleanliness and service inconsistencies, particularly regarding maintenance and amenities. Despite some negatives, the property offers a good variety of activities, making it suitable for short stays.

    Sort by:

    Positive first
    3.0

    Average Stay

    moneet c.

    Room is Good but service not good..Breakfast fix one idli , one vada , little bit upma .. its not sufficient..other than ok

    Travel Month: Jun 2025

    Room: Exclusive Deluxe

    1.0

    Terrible Stay

    sharafat s.

    Very poor service and room not cleaning properly and room telephone no working and staff is not friendly

    Travel Month: Jun 2025

    Room: Exclusive Deluxe

    3.0

    Pathetic Reception Staff - amazing housekeeping staff.

    manish a.business

    Staff at reception didnโ€™t know how hospitality industry works. They had no idea of customer service. The ground staff however was very nice and tried to cover for the fiasco at reception but the first impression when you check itself was disappointing.

    Travel Month: Jun 2025

    Room: Royal Prince

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    3.0

    Average for stay but good for food

    ujjwal y.business

    Good: food is tasty and fresh, hygiene level maintained, spacious room and washroom bad: mosquitoes in room

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Exclusive Deluxe

    5.0

    Excellent Stay

    sarfaraz s.loyalty-iconfamily

    very nice stay good food good Aminites waterpark is excellent for kids staff I'd very polite overall experience is very nice ๐Ÿ˜Š

    Travel Month: Feb 2025

    Room: Exclusive Deluxe

    3.0

    slightly below average

    anamika j.solo

    the bedsheets were not clean. the fittings in the room are quite old and worn out . there was no one to pickup luggage from room

    Travel Month: Dec 2024

    Room: Exclusive Deluxe

    5.0

    Feel like in home. Outing

    shanmugavel p.business

    Good parking space. Very plea-sent stay. Service is good. Very much comfort and spacious in room. Food quality is excellent. Tea and coffee at very much affordable price.

    Travel Month: Nov 2024

    Room: Exclusive Suite

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    3.0

    Average Stay

    sriram s.loyalty-icon

    Rooms were average but breakfast was not great.

    Travel Month: Nov 2024

    Room: Exclusive Suite

    3.0

    Just average.

    shone s.business

    Overall it's just average. Room cleanliness is not good. Very old property. The complementary breakfast is just 1 small idly vada and a sweet.

    Travel Month: Sep 2024

    Room: Exclusive Deluxe

    1.0

    Bad condition, bad service

    sajan.group

    Very bad service, even the staff misbehaved, they asked for extra money, and eve the service and the room was not good.

    Travel Month: Jul 2024

    Room: Exclusive Deluxe

    5.0

    Excellent Stay

    neeraj t.couple

    Osm room, good environment and very good staff. I love this place. Next month i will again come with my wife

    Travel Month: Jun 2024

    Room: Exclusive Deluxe

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    5.0

    Good experience

    manoj s.couple

    The experience was very good. The staff was very supportive and well behaviour. Food was also good.

    Travel Month: Jun 2024

    Room: Exclusive Deluxe

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    5.0

    Ac

    jayveersinh j.family

    Ac were stopped working in both rooms but the service staff was excellent they changed the room immediately

    Travel Month: Jun 2024

    Room: Exclusive Deluxe

    4.0

    Plea-sent experience

    dr. a.loyalty-iconfamily

    Went with family. Overall experience was 7/10. The resort was managed above average. The water was clean and the room area too. The major drawback were 1. No coffee maker in the room. 2. One has to wait till 8 am for ordering morning tea. 3. The eating area is a disappointment with less fans and too small for the number of visitors who come 4. The breakfast was very limited with only idli, medu vada, bread butter, upma and sheera + tea coffee. Rest other items are payable. This looked a bit awkward and will disappoint the paying guests staying in the rooms. 5. For room guests the breakfast area should be air conditioned. 5. The air conditioned restaurant for lunch n dinner was good, service and food were very good. The resort is well spread and gives a relaxed feeling

    Travel Month: May 2024

    Room: Exclusive Deluxe

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    4.0

    good resort for short stay

    mahesh s.loyalty-iconfamily

    Stay and food was excellent . Water park on weekend is over crowded n doubt the hygiene as well . But water park is huge and kids will enjoy . Overall good experience

    Travel Month: May 2024

    Room: Royal Prince

    5.0

    Excellent Stay

    sandeep j.family

    Nice place for family holidays ๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’žโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธ

    Travel Month: May 2024

    Room: Exclusive Deluxe

    5.0

    Good experience ๐Ÿ˜ƒ

    sandeep.couple

    Enjoying holidays ๐ŸŽ‰๐Ÿ˜€ Excellent place love it'โค๏ธโค๏ธ๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž๐Ÿ’ž

    Travel Month: May 2024

    Room: Exclusive Deluxe

    3.0

    Average Stay

    sathish k.

    We had nice time in your resort and waterpark. Our kids enjoyed a lot in the waterpark. They played in each and every water rides. As there wasn't so much crowd in the waterpark our kids had lots of fun.

    Travel Month: May 2024

    Room: Exclusive Deluxe

    3.0

    Average Stay

    chandni v.loyalty-icon

    The rooms were clean and neat staff is good. Fast service. But the day canteen and break fast is bad. Like complementary one is very bad. Not worth of mony. The other restaurant is really good

    Travel Month: Apr 2024

    Room: Exclusive Deluxe

    2.0

    Very poor

    jitender d.loyalty-iconbusiness

    Very bad experience hospitality is very poor glasses was not clean rooms are as a dhaba no any person to take luggage from cab & for reception have to gone 40 up stairs with luggage

    Travel Month: May 2024

    Room: Exclusive Deluxe

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