The property enjoys a prime location near Hidimba Temple, making it convenient for guests. The staff have been praised for their good service and humility, enhancing the overall experience. Guests have appreciated the tasty loo ke paratha for breakfast and the excellent room views. However, several reviews pointed out issues with room cleanliness, damaged walls, and inadequate food quality. The parking situation and extra charges for amenities like heaters have also been noted as areas needing improvement.