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Review Of Plum Tree Hotels0123401234

Sector 53, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    88 Ratings, 28 Reviews

    excellent
    47%
    very good
    25%
    average
    10%
    poor
    7%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 4
    • 4
    • 5
    • 1
    • 5
    • 3
    • 1

    Rating Categories

    • Location3.4
    • Food3.7
    • Value For Money3.3
    • Facilities3.5

    Sort by:

    Positive first
    4.0

    Good Stay

    loveneet g.solo

    Stay is good.. but they need to fix fews things shower was broken in bathroom ..no bucket in the bathroom

    Travel Month: Jul 2025

    Room: Deluxe

    • user photos
    • user photos
    3.0

    Average Stay

    rachit v.solo

    Room had no balcony, shower was not working. I was expecting kitchen as it was shown in deluxe room and was also mentioned in the description.

    Travel Month: Apr 2025

    Room: Deluxe

    5.0

    Excellent Stay

    solo

    it was a pleasant stay, as the name so the hotel is cozy, it's located in a very peaceful area, ample space for parking, neat and clean rooms, food taste is great, overall it's a best hotel in this budget.I recommend.

    Travel Month: Mar 2025

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    vikash c.loyalty-icongroup

    spacious and clean room. Inside from the main road but transport is easily available. Food was average

    Travel Month: Jan 2025

    Room: Studio Room

    5.0

    Excellent Stay

    karan k.loyalty-icon

    Very good hotel great rooms and great service. My best hotel experience so far. Food was great too

    Travel Month: Jan 2025

    Room: Studio Room

    • user photos
    1.0

    Poor service experience at recap

    lakshya m.couple

    Very poor service and rude behaviour at the reception. No wifi on the 4th floor room. Room got changed after 2 days. No resolution despite multiple reminders. Different charges were asked for early checkin by two different people. Misconduct by the receptionist who is present during the day time. Free early checkin was mentioned upto 3 hours, we checked in 4 hours early. Extra charge was understood but they charged rs. 500 (earlier quoted as 700/800 by receptionist and his manager - different prices negotiated to rs. 500) for 1 hour extra early checkin. If you have to be so by the rule book then why wasn't proper wifi (hardly suitable for casual browsing, emails and online meetings) there was a smart tv but was hardly of any use as netflix prime hardly opened. The staff said - even i use my cellular network, 4th floor wifi signal is weak. No resolution despite multiple reminders. Room changed after 2 days for a 3 day stay. Room with mirror was preferable but got the same after multiple follow ups despite the hotel staff committed to transfer us on the same day.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Executive Suite with Living Room

    4.0

    Supportive staff

    harsh v.business

    The service and staff both are amazing. Staff is really helpful and always ready to listen. Highly recommended

    Travel Month: Jan 2025 (5-Night Stay)

    Room: 1 BHK Luxury Apartment with Private Living Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    ankit a.

    Rooms are clean well managed, room service is average as they don't have intercom so need to contact reception for everything.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Executive Suite with Living Room

    1.0

    Terrible Stay

    kiran p.

    Staff was rude. Service was slow. Dental kit was not provided. The staff was telling it's finished they have ordered what kind of the service is this. And besides all that there was a window in the main room but it was not covered everything was visible out.

    Travel Month: Dec 2024

    Room: Executive Suite with Living Room

    5.0

    budget friendly, clean hotel!

    bharat g.solo

    Great stay, very friendly staff! Very close to golf course road and very conveniently located. Parking available!

    Travel Month: Dec 2024

    Room: Studio Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    pratiksha j.

    It was a good stay, theybwere so nice so helpful their communication was so good.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Studio Room

    5.0

    Excellent Stay

    savan c.loyalty-icon

    Good and excellent stay

    Travel Month: Nov 2024

    Room: 1 BHK Luxury Apartment with Private Living Room

    3.0

    Average Stay

    prateek j.

    Plum tree is a vfm hotel option in gurugram located slightly inside from the main road. The standard rooms are decent and the premium rooms are good. Staff is courteous and warm. I stayed only for a night but can recommend it people who are looking for a vfm stay in gurugram.

    Travel Month: Nov 2024

    Room: Studio Room

    Plum Tree Hotels has replied on Wed Nov 27 14:30:50 IST 2024

    Thank you sir for your valuable feedback

    4.0

    Good Stay

    rajan b.business

    Location is good although bit inside. but surroundings are good Food is satisfactory. Person at Reception Ashutosh is very professional

    Travel Month: Nov 2024

    Room: Studio Room

    • user photos
    • user photos
    • user photos
    5.0

    Best hotel

    abhishek.business

    Good experience for us low price better quality

    Travel Month: Nov 2024

    Room: Studio Room

    5.0

    best

    aditya r.business

    Best hotel as per price .....................

    Travel Month: Nov 2024

    Room: 1 BHK Luxury Apartment with Private Living Room

    5.0

    Good stay

    sunil d.couple

    Nice stay good experience. Hotel staff is good and behaviour is also good. Location is nice of this property

    Travel Month: Nov 2024

    Room: Studio Room

    Plum Tree Hotels has replied on Sun Nov 24 08:33:36 IST 2024

    Thank you sir for your valuable feedback 🙏

    1.0

    Terrible Stay

    vijaykumar r.loyalty-icon

    I left the hotel same night as there were big mosquitoes and big lizard - as they didn’t do pest control at all. Please refund my money back and don’t suggest these kind of terrible hotels at all

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Superior Studio

    2.0

    Poor Stay

    apurva a.loyalty-iconbusiness

    They never came to clean the room after repeated calls and the washroom was chocked, they never bothered to fix it even requesting it multiple times

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Executive Suite

    5.0

    Excellent Stay

    mahender.

    Very comfortable stay and staff are too good

    Travel Month: Mar 2024

    Room: Standard Studio

    Plum Tree Hotels has replied on Sun Nov 24 04:34:21 IST 2024

    Thank you sir for your valuable feedback 🙏

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