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Civil Lines
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Check-in: 12 PM | Check-out: 11 AM
Location rated 3.5 by guests
What guests said
The property is situated in a premium area, making it easy to find. However, some guests found it challenging to locate at night, indicating a need for clearer directions or signage.
Property Rules at Hotel O Elite
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.192 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has received a lot of negative feedback regarding its cleanliness and maintenance. Guests have noted dirty rooms, stained bedsheets, and unhygienic washrooms. Staff behavior has been described as rude by some, while others appreciated their politeness. Despite a few positive remarks about the location and spacious rooms, many reviews highlight issues like broken facilities, lack of hot water, and inadequate food services. Overall, it seems like significant improvements are needed to meet guest expectations.
Terrible Stay
Worst experience ever, never recommending this hotel to anyone. Instead shut this immediately and fire that receptionist, rooms not cleaned water unavailable bedsheets stains
Room: Classic
Poor Stay
Room was not as they were shown in pics very bad condition toilet was worst not recommended to anybody
Room: Classic
Poor Stay
They had no information of booking. But provided a room with used sheet cover etc, pathetic room
Room: Classic
Worst ever experience
The room had very dirty walls, bedsheet, smelled pungent. All the rooms were same and shady. No hygiene maintained.
Room: Classic
Worst room and unsafe environment
I didn't even spend 15 minutes in the hotel, when i saw the room and the environment i came out from the hotel. Room was disgusting like hell, and door was broken, even washrooms bedshits everything was super mess. Even the manager itself told me this hotel is not for you.
Room: Classic
Not good
The room smells high, the sheets are not cleaned, blanket also was not cleaned and washed, smells badly
Room: Classic
Terrible Stay
The peoperty was very bad. Not at all neat. Horrible
Room: Classic
Poor Stay
When i reach hotel they charged me extra money 348 rs for room. I don’t had time to call customer care. They know very well. Thatsy they take profit of opportunity. No
Room: Classic
pathetic rooms
Room was in pathetic condition full of ceilings in walls, tv was not working, no soaps, no drinking water, no slippers for washroom.
Room: Classic
Worst Hotel Ever
You can keep your money with you and I will consider it as a donation. hotels which are in bad condition with dirty bedsheets and dirty walls. I sat for two hours at reception to get my room changed but nothing happened they shifted me to another room where the condition was more worst than the first room. This type of condition of the rooms at Oyo townhouse of Gurgaon. never return the money they just earn the money
Room: Classic
Do not book. Photos are too old, property destroyed
No cleanliness, no hygiene, no staff, locks not working, bathroom doors not closing, taps broken and what not. Horrible experience
Room: Classic
Terrible Stay
Pathetic experience i had. - no warm water - no cleanliness - broken toilet seat - dampness all around. - worst place to stay
Room: Classic
Terrible experience
Property is in really bad shape. Staff is rude.
Room: Classic
Average Stay
As per my booking breakfast and lunch was included but they denied to offer that service. They told me that take to your booking portal (mmt. I need to pay extra for lunch. Check this. What about this issue?
Room: Classic
Check in denied
Check in denied by hotel, already full payment done but manager was asking for rs 1000 more for a room.
Room: Classic
Ok
Ok fine best ha so good very nice
Room: Classic
Very Poor experience
I was charged for Dinner despite the same was included in the MMT booking amount. Room quality was horrible.
Room: Classic
Not at all good not at all good
Washroom is not good bed is not good
Room: Classic
Bad
Hotel manager asked for extra money.
Room: Classic
Hotel O Elite has replied on Thu Nov 03 14:36:26 IST 2022
Sincere apologies, we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, joey
Poor hygiene worst house keeping and cleaning
Rooms were very dirty and unhygienic
Room: Classic
Hotel O Elite has replied on Thu Nov 03 14:36:27 IST 2022
We are sorry for the inconvenience caused to you, we will surely look into this issue and will put our best efforts to enhance your experience. Regards, joey
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You can explore Hotel O Elite on our partner website www.goibibo.com
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Q: What are the Check-In and Check-Out times of Hotel O Elite, Gurgaon?
Q: How far is Hotel O Elite from the city center ?
Q: What are the customer ratings for Hotel O Elite?
Q: How many types of rooms are available at Hotel O Elite in Gurgaon?
Q: Where is Hotel O Elite located?
Sector 71
Sushant Lok I
Sector 90
Sector 29
In Rohtak
Sector 26
Udyog Vihar
Sector 26
Sector 65
Sector 60
Sector 60
DLF Phase 3
Old Gurgaon
Old Gurgaon
Sector 29
Sector 42
Udyog Vihar
In Faridabad
Sector 29
DLF Phase 1
Sector 21
Golf Course Road
Sector 36
Sector 57
DLF Phase 3
Sector 29
Ok
Pardeep pasricha
Ok fine best ha so good very nice
Civil Lines
Civil Lines
Civil Lines
Civil Lines
Civil Lines
Civil Lines
Civil Lines
Civil Lines
Udyog Vihar
Sector 29
Sector 65
Baliawas
Sector 50
DLF Phase 1
Sector 60
Sector 29
Sector 60
Udyog Vihar
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
DLF Phase 3
Udyog Vihar
Sector 29