I had a very disappointing experience during my stay. The service was extremely poor and did not meet even basic standards. The bathroom and toilet were dirty, and there was no running water in the taps. We also faced multiple power cuts throughout the stay. The room was unhygienic, with dirty pillows and bedsheets, and to make things worse, the Wi-Fi—though promised—was not working at all. Due to these unacceptable conditions, we had no choice but to cut our stay short and leave early. I would not recommend this place to anyone looking for a clean, comfortable, or reliable stay.
Playsales By Playotel
Dear Sandesh Dulawat,
We sincerely apologize for the disappointing experience you had during your stay at Playsales by Playotel, Bhopal. The concerns you highlighted regarding cleanliness, water supply, power cuts, and Wi-Fi are certainly not reflective of the standards we aim to maintain. We deeply regret the inconvenience caused to you and your family.
Your feedback has been immediately shared with our operations and housekeeping teams to ensure corrective measures are taken on priority. Guest comfort and satisfaction are our utmost priority, and we are committed to improving these areas to provide a far better experience in the future.
With regards,
Team Playotel