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Review Of Hotel Shagun0123401234

Peer Gate Area, Bhopal | 10 km drive to Raja Bhoj International Airport

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    155 Ratings, 55 Reviews

    excellent
    21%
    very good
    28%
    average
    21%
    poor
    15%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 5
    • 5
    • 2
    • 2
    • 5
    • 4
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness3.1
    • Food3.0
    • Value For Money3.1
    • Facilities2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews highlighting several issues. Many guests reported poor room and bathroom cleanliness, with dirty linens and a lack of basic toiletries. Staff behavior received both commendations for being helpful and criticisms for being rude, indicating inconsistency. The food is noted as expensive and not up to the mark, while some appreciated the location and spacious rooms. Many mentioned the need for better maintenance and hygiene practices, as well as improved services overall.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    subongyanger a.

    It was a good comfortable stay. . Affordable, clean, and convenient for short stays!!!!

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe AC Room

    3.0

    f

    parvej k.family

    changed the building... they have added a next building in the hotel which has no lift... you have to access it through the terrace... I have stayed here before but the old building room they have removed it from the online service this is what the hotel staff say... now they charge extra if you want to stay in the same old building... rooms now are given in the new building which is only a problem bcoz of lift and the terrace connectivity... from the main hotel you have to go to the terrace and then to the new building... all this done just to increase the price... when you ask them for the room in main building they will charge you extra...

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    Poor Stay

    santosh r.solo

    TV not working, towel & soap shared only for one day as I had booked for 2 nights and 3 days, even the room was available early charges has been taken, mosquitos where troubling all the day & night, breakfast was included but of hotel choices asked for poha bread omlet given will never book such hotel TV not working, towel & soap shared only for one day as I had booked for 2 nights and 3 days, even the room was available early charges has been taken, mosquitos where troubling all the day & night, breakfast was included but of hotel choices asked for poha bread omlet given will never book such hotels

    Travel Month: Jul 2025

    Room: Standard Room

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    4.0

    Clean Rooms Clean Room

    anurag p.family

    Hotel room given to me is clean. Bathroom is also clean. Staff is good in behaviour. Room is small but comfortable. GPS address is bit different from original on Hotel room given to me is clean. Bathroom is also clean. Staff is good in behaviour. Room is small but comfortable. GPS address is bit different from original one

    Travel Month: Jul 2025

    Room: Standard Room

    2.0

    Poor Stay

    ishwar p.business

    staff selection very poor .mmt allow 3 hour early check in bt hotel charged extra 500.room service very poor.LED not working

    Travel Month: Jun 2025

    Room: Executive AC Room

    3.0

    New staff members service behaviour bed

    aakash c.business

    Sugun hotal is Best but new staff very bed old worker is good my shagu hotal regularly customer hotal facility is good 👍

    Travel Month: Jun 2025

    Room: Standard Room

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    5.0

    Excellent Stay

    amit s.solo

    good,hotel htc. service good........

    Travel Month: Jun 2025

    Room: Standard Room

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    1.0

    bad

    syed a.couple

    very bad and inconvenient . very bad and convenient caused so much of inconvenience and also service was very bad rude hotel staff

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    NOT SAFE, WORST HOTEL EVER SHOULD BE SHUT

    samriddhi v.solo

    I booked this from MMT and when I got there the guy took me from a lift to a terrace that looked like a junkyard, and then we went down some stairs and there it was in a corner. The room had used towels lying around and it was obvious it had not been cleaned. when I asked them to cancel, and even offered to pay some of it, they refused. The staff was very rude and kept me circling with telling me to call the customer care and that they would cancel the stay if the app suggests. The app did suggest but they did not co-operate at all. I repeat WORST PLACE EVER IT SHOULD BE SHUT DOWN

    Travel Month: Jun 2025

    Room: Standard Room

    4.0

    Good Stay

    viren m.family

    The room and bathroom were good, staff courteous and food was great. One minus point TV had no cable connection.....after repeated complaints they never took efforts to give proper tv connection.

    Travel Month: May 2025

    Room: Standard Room

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    2.0

    Poor Stay

    chandramani p.family with 1 kid

    pictures different from the actual , Food quality is not good , average room condition

    Travel Month: May 2025

    Room: Standard Room

    4.0

    Inhouse has better taste than outside, Early check-in is charged approx ~500

    aditya g.couple

    Stay experience was good, In house restaurants have better taste than outside for sure. The only thing is I have to pay for early check-in around even if rooms are available because of some restriction that was not mentioned in MMT except for REQUEST and Subject to availability.

    Travel Month: May 2025

    Room: Standard Room

    1.0

    Terrible Stay

    ravi k.group

    firstly they allotted a room in which the door had no lock after that they shifted me in another room in which bedsheets are dirty and cigarette ash are on bedsheets AC was just a prototype not cooling at 17° toilet wc lead were broken and the staff is very unprofessional overall it's a terrible experience

    Travel Month: May 2025

    Room: Deluxe AC Room|Standard Room

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    1.0

    Terrible Stay

    chandel s.solo

    VERY POOR ROOM AND BATHROOM WORST CONDITION. STAFF BEHAVIOUR WAS SO BAD RISKY INCECTS IN ROOM

    Travel Month: Apr 2025

    Room: Standard Room

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    5.0

    Wonderful stay and food

    abhishek g.loyalty-iconsolo

    The stay at Hotel Shagun Bhopal is fantastic and amazing . Food they served was very authentic and homely. Keep the good work 👏

    Travel Month: Feb 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    priyank p.loyalty-iconbusiness

    no eminities..toiletries had to use hand-wash for all purpose like washing hand, bathing bar, and shampoo. no complimentary tea, green tea, coffee sache..and gives only RO water as complimentary. however, room and bathroom is tidy..without any smell..

    Travel Month: Feb 2025

    Room: Executive AC Room

    4.0

    Excellent

    priyanshu.couple

    These hotel was is very good for the stay purpose all the employee are make a very cooperative behaviour and the good nature

    Travel Month: Feb 2025

    Room: Standard Room

    Hotel Shagun has replied on Wed Feb 12 17:26:47 IST 2025

    Dear Priyanshu "Thank you for your kind review! We're delighted to hear that you had a great stay and found our staff cooperative and welcoming. We look forward to hosting you again" Thanks and regards.

    2.0

    Poor Stay

    sourav.

    Services are very bad issue with television facing issue with wifi and room service are very bad getting issue with bath towel bathroof not presented

    Travel Month: Feb 2025

    Room: Standard Room

    2.0

    Poor Stay

    nadeem a.loyalty-icon

    Hotels rooms are not clean. Bedsheet and pillow cover are used one. They did not consider the complimenty 3 hours late checkout and charged extra fee. Bathrooms do not have towels and shoap/shampoo. Food cost is extra high. On packed water bottle they are charging double price.

    Travel Month: Jan 2025

    Room: Standard Room

    2.0

    Shagun Hotel just waste of your money.

    nadeem a.loyalty-iconcouple

    Room not cleaned. Used bedsheets and dirty pillow covers. No towel or shampoo/shop for bath. Zero ventilation. Lift not available. Food and Package drinking water cost very high.

    Travel Month: Jan 2025

    Room: Standard Room

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