The establishment is called pamba pool cottage & rooms, but upon our arrival, we were informed that we would have to pay extra charges for the pool, which is currently under maintenance. We were deceived by the photos that was posted but on reality everything looked different. Also, there was no proper service provided and no hospitality. 1) no room cleaning; the corner of the balcony was covered in ants. 2) no water supply from 13:30 (check-in) to 19:30. 3) no luggage storage available. 4) after 19:30, the motor and pump were repaired, but the water was a dark coffee color, and there was no initiative to clean it. 5) no blankets provided. 6) for 4+1 guests, only 2 towels were given. 7) no soap available. 8) no drinking water provided. 9) no clothes hangers supplied. 10) no tv; it is under repair. 11) rats were seen running on the ceiling. 12) no mirror in the room. 13) no dustbin provided.