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Review Of Palette Patliputra Colony Formerly The Aurum

Patliputra Colony, Patna | 6.1 km drive to Jayprakash Narayan International Airport, Patna

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    45 Ratings, 15 Reviews

    excellent
    20%
    very good
    20%
    average
    24%
    poor
    9%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 2
    • 3
    • 1
    • 3
    • 3
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness2.9
    • Value For Money4.1
    • Facilities4.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Property is not well maintained and has a persistent smell of cigarettes.
    • Rooms lack basic cleanliness and amenities like towels and toiletries.
    • Air conditioner did not work effectively, leading to discomfort.
    • Staff behavior is courteous but management response to issues is poor.
    Read more

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    Positive first
    2.0

    Poor Service || Not Suggested

    akshay s.business

    The hotel’s prime location is a big plus. However, service was a major letdown: room service refused a second towel, claiming “complementary we can give only one,” with no alternatives offered. Without its own restaurant, it partners with nearby spots, but breakfast is basic—one plate of paratha (sattu or aloo) or an omelette, plus a single drink (tea, coffee, or canned juice). Fine for a budget crash pad if location trumps all, but skip for anything resembling decent hospitality.

    Travel Month: Nov 2025

    Room: Classic

    1.0

    Terrible Stay

    dakshita s.

    The property was not well maintained , no trained staff available

    Travel Month: Jul 2025

    Room: Classic

    1.0

    hygiene not mai

    dilip k.couple

    worst experience first I have too wait for room then I have too change two rooms for not cleaning room's are not clean smell of cigarette are in room and lobby everywhere

    Travel Month: May 2025

    Room: Classic

    1.0

    Unprofessional and Unhygenic

    himanshu s.couple

    Stay was terrible. Dey refused to provide any Towel/Dustbin/Glass/water etc in the room. Floor of room was dirty. Air conditioner didn't worked. None of the rooms have windows. Whole night we were profusely sweating in lack of any ventilation and AC. On complaining hotel had some 20-25 staffs all of young age misbehaving. Still in apprehension I gathered courage to complain to MMT but got absolutely no resolution. As I checked into the hotel at 11:00 pm i was not left wid any option to change hotel @midnight. Overall extremely Unsafe, unhygenic and without any facilities.

    Travel Month: May 2025

    Room: Classic

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    1.0

    worst experience refund my money

    vivek s.family

    I want my refund..poorest room service in terms of cleanliness..AC not worked 2 days...unhygienic toilet ..towel and essentials not provided..lot more to say, worst experience

    Travel Month: May 2025 (5-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    mini a.

    Hotel ambience is good but inside room,washroom was smells very bad and room service-management is so poor,no body response

    Travel Month: May 2025

    Room: Classic

    3.0

    Average Stay, Budget Friendly

    simran p.group

    The staff are courteous but the rooms were not properly cleaned and the amenities were also missing like AC remote, TV remote, tea/coffee.

    Travel Month: May 2025

    Room: Classic

    3.0

    Average Stay

    akshay k.family

    Room is very conjusted and no best facilities to parking own four Wheeler.

    Travel Month: Apr 2025

    Room: Classic

    4.0

    Good Stay

    ankush.

    Staff behaviour was very good, property was average little dirty smell was in whole property, restaurant inside the property is very costly, location was average, mentioned room facilities like toiletries was not available.

    Travel Month: Apr 2025

    Room: Classic

    3.0

    Average Stay

    akshay s.couple

    rate is high compare other booking application

    Travel Month: Apr 2025

    Room: Classic

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    • user photos
    5.0

    Excellent Stay

    anand b.couple

    good experience Excellent ambience staff are good in nature

    Travel Month: Apr 2025

    Room: Classic

    5.0

    Excellent Stay

    monu k.solo

    I liked the ambience and the hospitality the Aurum room service and the food was amazing and tasty there is a wonderful view from

    Travel Month: Mar 2025

    Room: Classic

    • user photos
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    4.0

    Patna Bihar hotel stay

    nagendra s.business

    location of hotel patliputra was o.k. room was specious , good ventilation, situated near market,

    Travel Month: Mar 2025

    Room: Classic

    5.0

    Excellent Stay

    dhruv.family

    Enjoyed the hush, calming atmosphere and would wish to come back here again! Great for families! Spacious rooms and superior on-site amenities.

    Travel Month: Mar 2025

    Room: Classic

    2.0

    Poor Stay

    shivendra s.

    2

    Travel Month: Mar 2025

    Room: Classic

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