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Review Of Hotel Roy's harbour0123401234

Golambar, Patna | 6.4 km drive to Jayprakash Narayan International Airport, Patna

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    60 Ratings, 44 Reviews

    excellent
    18%
    very good
    27%
    average
    23%
    poor
    12%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 2
    • 4
    • 5
    • 1
    • 1
    • 1
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.5
    • Room3.6
    • Food3.3
    • Hospitality3.6
    • Value For Money3.4
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    Reviews Summary

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    This property stands out for its excellent location, making it accessible and convenient. Guests appreciated the polite staff and good food quality. However, cleanliness is a major concern, with reports of cockroaches and poor room maintenance. While room service is generally rated well, some amenities were lacking, like dental kits and proper toiletries. The breakfast options were limited, and the check-out process was deemed unsatisfactory. Parking facilities are a plus in the bustling area.

    Sort by:

    Positive first
    5.0

    Good service and ambiance

    shivam p.solo

    Service, food, person all are good and locality is also good m

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Ac double

    1.0

    Cleanliness in difficult time

    anand s.family

    Very upset seeing the promise of cleanliness made across globe and how is this just being betrayed at all levels.

    Travel Month: Dec 2020

    Room: Ac double

    1.0

    Location is so so and hospitality is totally unprofessional. Foods are so so. Services was not up to the mark

    shababuddin k.group

    Stay was terrible. Rooms are very small. As per the room tariff stay was quite uncomfortable.

    Travel Month: Nov 2019

    Room: DeluxE Room

    3.0

    Review on stay at Roy's Harbour

    himadri b.loyalty-iconsolo

    The Hotel staff are well behaved, location is very good, easily accessible. Tv was not working even after complaints. Air conditioner, geyser worked properly. I think they don't have dinning area as they served breakfast in my room. Breakfast was good. The only negative point is that I found cockroaches on the bed. Otherwise everything was good. They didn't given dental kit.

    Travel Month: Nov 2019

    Room: Ac double

    3.0

    Average Hotel

    jyoti v.business

    This Hotel is average in all respect. One should not go with high impression. Overall for one night stay is ok J k Verma

    Travel Month: Sep 2019

    Room: Ac double

    3.0

    Average Hotel to stay

    vikash c.family

    Food quality of Hotel is well services are good but timing of check out is terrible.

    Travel Month: Jun 2019

    Room: Ac double

    3.0

    Not so clean hotel and service is below average

    venkata p.family

    Cleanliness and service needs improvement. Complimentary breakfast has very limited options, the checkout is at 12 pm. They don't even give extra 20 to 30 minutes.

    Travel Month: Jul 2019

    Room: Ac double

    1.0

    Horrible

    imran a.family

    I checked in the hotel at 11:30 pm as my train was late. I was with my wife and kid there was no room amenities like bath towels, toiletries and when I asked to them they said did you directly booked with us I said no I booked with make my trip they said then call them. I called to make my trip customer care in the middle of the night just for small small things.

    Travel Month: Jul 2019

    Room: Ac double

    2.0

    Highly disappointed

    himanshu s.solo

    There were insects in the room. The hotel management denied knowledge of breakfast even though I had opted for and paid for the complimentary breakfast. I arrived early and they asked me to pay for an entire day. I mentioned early check in facility and they denied even knowing about it and said nothing like that exists. They were highly rude and said things like you need to vacate the hotel premises early as you had checked in early and created a racquet and a scene.

    Travel Month: Jun 2019

    Room: Ac double

    1.0

    Terrible

    prashant k.family

    Hotel is manifested with small cockroaches all where. No pest controls. No complimentary breakfast at food lounge. It was served in room. Quantity of food was limited. More requirement was chargeable. Toilet seats were dirty and was asked to get it cleaned. Overall I would genuinely not suggest family goers in this Hotel.

    Travel Month: Jun 2019

    Room: Ac double

    3.0

    Location was good. Room ok. Room service good. Food good. Cleanliness zero. Lots of cockroaches

    vikram c.couple

    If u are phobic of cockroaches, never go to this Hotel.

    Travel Month: May 2019

    Room: Ac double

    4.0

    Good Stay

    satyajit r.business

    It was a good stay and the staff was also polite. Wad certainly recommend.

    Travel Month: May 2019 (4-Night Stay)

    Room: Ac double

    5.0

    Excellent Stay

    rounak s.

    No. All was fine. Food was awesome.

    Travel Month: Jan 2019

    Room: Ac double

    5.0

    Excellent Stay

    shirish n.loyalty-icon

    Good food and staff. Very good location.
    Excellent stay. Good cooperative staff and good food. Excellent services.

    Travel Month: Oct 2018

    Room: Ac double

    4.0

    OK experience

    ankita k.family

    Room was good and peaceful. Location of this hotel was also very good. Behaviour of staff were also very cool and supportive.

    Travel Month: Aug 2017

    Room: Ac double with Breakfast

    • user photos
    • user photos
    5.0

    Best of the best

    abhishek s.

    Hotel is safe and neat and clean as well as familiar and spot is good. Food is delicious and everything is good.

    Travel Month: Jul 2018

    Room: Ac double

    4.0

    Food

    amit p.

    Food quality was good and OK breakfast was awesome
    Nothing it is OK and good

    Travel Month: Jun 2018

    Room: Ac double

    2.0

    Poor service, unprofessional staff.

    sanjeev m.loyalty-icon

    Poor service, complimentary breakfast is as per order as a package and not buffet.
    The air conditioner was not working properly, room was poorly maintained including the washroom.

    Travel Month: May 2018

    Room: DeluxE Room

    4.0

    Good location

    shirish n.loyalty-iconsolo

    Good location with cooperative staff. In center of Patna city. Easy to locate. Good room and service.

    Travel Month: Mar 2018

    Room: Ac double

    2.0

    Staff must be well behaved with their guest

    rajnish k.family

    Experience at reception was very bad. Service quality is also not up to mark. Room was good and entry was also well decorative. Hotel staff must be well behaved with their guests. Try to improve room service.

    Travel Month: Mar 2018

    Room: Ac double

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