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Review Of Hotel Shiva0123401234

Fraser Road Area, Patna

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    287 Ratings, 150 Reviews

    excellent
    27%
    very good
    23%
    average
    19%
    poor
    13%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 3
    • 4
    • 2
    • 4
    • 3
    • 5
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness3.3
    • Room3.1
    • Food3.0
    • Hospitality2.6
    • Value For Money3.0
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    Reviews Summary

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    This property is conveniently located just a short walk from Patna Railway Station, making it ideal for travelers. Guests appreciated the courteous staff and decent cleanliness. However, the food services received mixed reviews, with many expressing disappointment and suggesting outside dining options. While some rooms were reported as clean and comfortable, there were numerous complaints about poor bathroom conditions, lack of maintenance, and insufficient amenities. Overall, it’s considered a budget-friendly option for a quick stay.

    Sort by:

    Positive first
    1.0

    bahut wait karte h

    ritesh k.couple

    behaviour is very bad bahut wait karwate h room ke lie bahut hi jada formality karwate hai

    Travel Month: Sep 2025

    Room: Non AC

    3.0

    JUST AN AVERAGE HOTEL IN CASE OF EMERGENCY STAY BCZ ITS CLOSED TO JUNCTION

    sant k.solo

    THERE WAS NO HANDWASH AND BATH KIT,NO HAND GET IN TOILET ,PILLOW WAS SMELLING BAD,AND THE ROOM AC WITH FIXED TEMPERATURE.JUST AVERAGE HOTEL.STAFF BEHAVIOUR WAS GOOD.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    vivek m.business

    located in near railway station and food quality is good and staff behaviour is also good beast hotel

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    subhamsonu.solo

    Rahne ka to thik hai but...khana dak ke nahi Lata hai..khana me bahut se chij par sakta hai...ak baat aaur room ke sath pani bottel v diya karo ..mangana padta hai phone kar ke..bathroom ka gate nahi lagta hai Rahne ka to thik hai but...khana dak ke nahi Lata hai..khana me bahut se chij par sakta hai...ak baat aaur room ke sath pani bottel v diya karo ..mangana padta hai phone kar ke..bathroom ka gate nahi lagta hai

    Travel Month: Jul 2025

    Room: Non AC

    3.0

    Average Stay

    sandip n.

    Everytime they are refused for food.and ac not work properly after 3 reminder they kicked their ac then it's start

    Travel Month: Jul 2025

    Room: Budget Single AC Room

    2.0

    Dirty bathroom and room.

    kamlesh k.couple

    Dirty bathroom provided. Room service is very bad. Bug in the room and bathroom. Only dry bread and tea provided in breakfast when I pay mach more then this.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Deluxe AC Room

    3.0

    Small Roo

    abhinav k.couple

    Budget AC room was small, In bathroom flush handle was broken, Shower 🚿 has no shower head. even bathroom door was not locking.

    Travel Month: Jun 2025

    Room: Budget AC Room

    1.0

    Terrible Experience at Reception but GoodSupport from MakeMyTrip Agents

    vivek k.family with 1 kid

    Hotel Review: Disappointing Experience at Reception I had one of the worst experiences with the man at the hotel reception. At the time of booking, it was clearly mentioned that guests below the age of 17 are considered children and that there would be no issue at check-in as long as the primary guest is above 18. However, when I arrived at the hotel at around 12:30 AM, they denied our check-in even though the child’s age was exactly 16 and a half. Despite showing valid documents like the Aadhaar card and school marksheet, the receptionist refused to consider the age or acknowledge the late-night situation, where we had nowhere else to go. It was an extremely disappointing and stressful experience at the hotel. MakeMyTrip Review: Good Support from Agents On the positive side, I received excellent support from the MakeMyTrip customer service team. They understood the issue and promptly processed my refund without any hassle. I truly appreciate their responsiveness and customer-centric approach.

    Travel Month: May 2025

    Room: Budget AC Room

    5.0

    Excellent Stay

    rahul p.family with 1 kid

    The hotel was clean and the staffs were cooperative.Location was good for me as Auto was easily available for any direction

    Travel Month: May 2025

    Room: Budget AC Room

    4.0

    Moderate Experience

    arijit d.couple

    The Manager and staff behaviour was good, easily we can take outside food, totally clam place and nearby the Patna Junction Railway. If I talk of hygiene all good, but you will find small cockroaches on the floor when the lights are off, otherwise rest was good stay.

    Travel Month: May 2025

    Room: Budget AC Room

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    3.0

    Average Stay

    rajan k.solo

    Toilet was dirty and no hand jet. At night there was no water in Toilet when I had to use Toilet though since morning it was available. AC was superb. I had to spent only 6-8 hrs. for this short of time , room price of Rs. 1000 is very expensive for this such of room and facilities though for 22-24 hrs. it's quite good. Staff Behaviour - Trying to make me C.

    Travel Month: Apr 2025

    Room: Budget AC Room

    5.0

    Excellent Stay

    mukul a.family

    NICE STAY IN PATNA AND NEAR PATNA JUNCTION... NEAT AND CLEAN..AND SERVICE IS TOO GOOD AND COMFERT TO STAY

    Travel Month: Apr 2025

    Room: Budget AC Room

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    1.0

    Terrible Stay

    balark s.

    First of all, the location of the hotel is not very easily accessible. It is approx. 50-100 metres inside of the main road. Secondly, the hotel rooms is like really bad. It’s toilet’s door was not able to get locked from inside. The lock lever was not getting inside the hole which obviously is required to get the foor locked! Thirdly, the room was even though has TV set but it’s Receiver(Tata Sky) remote was missing, so it was of no use, the TV. 4. There was really very bad odour in the room, I expected it to be much more neat and clean. 5. ⁠There were no water stored inside if the room, neither there was any glass for convenience! Totally disappointing experience. I was very disheartened to stay there.

    Travel Month: Apr 2025

    Room: Non AC

    5.0

    Excellent Stay

    prince c.business

    Rooms are good. Staffs are Good. Very Close Patna Railway Station. Nearby Food Restaurant also Available.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Budget AC Room

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    5.0

    Excellent Stay

    pramod k.solo

    It was nice stay, maintained cleanliness in room and toilet, staff very supportive. Again shall stay here.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Budget AC Room

    Hotel Shiva has replied on Fri Apr 25 17:13:50 IST 2025

    Sir thanks for your feedback welcome again.

    2.0

    Poor Stay

    prabhat k.solo

    Didn't like their fooding service. Mobile charging socket was not working. Room cleaness was okay.

    Travel Month: Apr 2025

    Room: Non AC

    Hotel Shiva has replied on Fri Apr 25 17:13:09 IST 2025

    Sir we will look over Your concern. welcome again .

    4.0

    Official Tour Stay

    prince c.business

    Good Hotel, Staffs are Good. Perfect Location just 200 meter from Patna Station. Nearby Food Hotel also available.

    Travel Month: Feb 2025

    Room: Budget AC Room

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    Hotel Shiva has replied on Tue Mar 25 21:36:36 IST 2025

    Thanks for your feedback. Welcome again sir.

    5.0

    budget stay

    ankur p.business

    Nice stay budget hotel.good location .friendly staff .good behaviour of staff .pleasant stay.patna best hotel.

    Travel Month: Dec 2024

    Room: Non AC

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    Hotel Shiva has replied on Tue Mar 25 21:35:41 IST 2025

    Thanks for your feedback. Welcome again sir

    3.0

    Good budget hotel. Only need to take proper care for cl

    sudip k.business

    Hotel staff are courteous. Need more attention for room cleaning & hygiene. Location is very convenient from railway station. Bed & blanket is good as these are new. Tap leakage are there in most of the washrooms. Hotel tariff is ok. In breakfast only you can have puri sabji & nothing else.

    Travel Month: Feb 2025

    Room: Budget AC Room

    Hotel Shiva has replied on Sat Apr 05 16:39:32 IST 2025

    Thanks for your feedback. We will serve you better next time. Welcome again sir

    2.0

    Poor Stay

    chirag s.

    Bad

    Travel Month: Jan 2025

    Room: Non AC

    Hotel Shiva has replied on Sat Feb 01 15:42:19 IST 2025

    Pls share your problem sir. Sorry for inconvenience hope we will serve you better next time.

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    Fraser Road Area