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Review Of Orsom Stays Sassy Sector 53

Sector 53, Gurgaon

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.9
    Very Good

    495 Ratings, 182 Reviews

    excellent
    54%
    very good
    16%
    average
    12%
    poor
    5%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 4
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Value For Money3.8
    • Facilities3.7
    • Checkin Experience3.8
    • Information Accuracy4.0
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    Reviews Summary

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    This property is located in a convenient area with spacious rooms offering essential amenities. Some guests mentioned the rooms and bathrooms are well-maintained, while others raised concerns about cleanliness and slow service. Issues with staff professionalism and the presence of unwanted intrusions have also been highlighted, which raises safety concerns. However, many appreciated the friendly service and unique themed rooms that offer a different stay experience. Cleanliness remains a significant point needing improvement.

    Sort by:

    Positive first
    4.0

    Comfortable stay in a convenient location.

    manas.solo

    I stayed for 3 nights. check-in and check-out was smooth. the staff was very friendly. room was clean. decore is interesting. The washroom basin was clogged, despite reminding no one came to clean it. so that became an inconvenience. The food menu is big and service is for long hours. but if you are looking for simple every day food, the options are zero. I really struggled. Also, I'd request offering clean filtered water over packaged water (even if it's complimentary) Some people will surely choose sustainable options. Room had a tiny balcony and it is a plus. Sum total - I'd recommend the place, and I will come back as well.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Club Room

    3.0

    Average Stay

    dharinder s.

    Service very late very poor Service know one listen in one time

    Travel Month: Sep 2025

    Room: Studio Apartment

    5.0

    Excellent Stay

    garima s.couple

    Hotel was clean and tidy corporative staff

    Travel Month: Sep 2025

    Room: Camp Room

    5.0

    Excellent Stay

    prajjwal r.

    Room was clean, decent and peaceful with good hygiene

    Travel Month: Sep 2025

    Room: Studio Apartment

    5.0

    Excellent Stay

    mukul y.

    Nice property very nice experience , excellent food and kitchen

    Travel Month: Sep 2025

    Room: Amsterdam Room

    2.0

    Poor Stay

    vibhor g.

    Sure

    Travel Month: Aug 2025

    Room: Studio Apartment

    2.0

    room services was not good

    rashi y.couple

    Room service was not provided on time. I tried calling the room landline around 20 times, but no one answered. Eventually, I had to go to the reception myself, but even there I did not receive a timely response. After returning to my room, I noticed that the jacuzzi was probably not working. Later, the reception provided me with three different contact numbers, and only after that I was able to receive proper room service.

    Travel Month: Sep 2025

    Room: Camp Room

    5.0

    Excellent Stay

    ajay k.solo

    good stay, nice clean room. washroom was also clean.

    Travel Month: Aug 2025

    Room: Club Room

    5.0

    Excellent Stay

    soniya.couple

    stay was amazing my husband has lost the way so the there will be one man i guess guatam took his car for me and helped my husband for reaching the hotel location food was awesome and just 5 minuts distance from my office we will definately visit again..

    Travel Month: Sep 2025

    Room: Studio Apartment

    1.0

    Terrible Stay

    karan a.

    Worst service ever - check in time is 02PM, I entered the property at 4:40PM on 31st August — they asked me to wait for 30mins at the reception reason being ‘the room isn’t ready yet, it’ll take some time’ whereas it should be ready by 02PM only. Not a cooperative staff at all, ignoring us like I’m here without paying anything, won’t recommend to anyone! Dirty rooms, no drainage system for Jacuzzi, landline wasn’t working, and very rude staff

    Travel Month: Aug 2025

    Room: Chocolate Room

    1.0

    Terrible Stay

    mansi g.group

    Very bad experience I had to wait for 2 hours just to get single room nd then another 4 hours to get another room No towels Unclean room Very bad hygiene No jacuzzi nothing Absolutely rubbish place

    Travel Month: Aug 2025

    Room: Club Room

    1.0

    Terrible Stay

    vikas n.

    I had very troublesome experience my check in time was 2 pm but property owner didn’t provide any room till 5 pm. Even after the room was provided to us, it was dirty.. there were beer bootle in room and the smoke smell was worst… I had a very pathetic experience so had to cancel the room but there wasn’t any other room available so had to raise request for room cancellation…. Now waiting for my money to be refunded

    Travel Month: Aug 2025

    Room: Amsterdam Room

    5.0

    Excellent Stay

    dushyant y.

    5

    Travel Month: Aug 2025

    Room: Camp Room

    2.0

    Poor Stay

    lokendra j.solo

    Terrible room and services

    Travel Month: Aug 2025

    Room: Studio Apartment

    1.0

    worst Experience in Orsam Stay

    rohit k.couple

    My stay at Oran Stay, Sector 53, Gurgaon was one of the worst hotel experiences I’ve had. The room provided was dirty and poorly maintained. The jacuzzi was not in working condition, which was very disappointing as it was one of the reasons I booked this property. On top of that, the staff was extremely rude and lacked basic manners, making the overall experience even more unpleasant mid night someone try to open ur room this is not safe place . I would not recommend this place to anyone looking for a comfortable and professional stay.

    Travel Month: Aug 2025

    Room: Las Vegas Room

    1.0

    Terrible Stay

    shivam.couple

    The services were terrible, I have to call multiple times for one thing and still they don't do it. The rooms were not cleaned properly

    Travel Month: Aug 2025

    Room: Candy Room

    2.0

    Poor Stay

    seema g.business

    The service was very bad and I was given a room which was locked from outside, I am getting worried inside and the reception is not even picking up my calls, outside food is not allowed and the rates of the hotel are as high as that of a 5 start hotel, I will never stay in this hotel again.

    Travel Month: Aug 2025

    Room: Club Room

    4.0

    Good Stay

    sachin k.couple

    Very good stay and service was awesome

    Travel Month: Aug 2025

    Room: Studio Apartment

    5.0

    Excellent Stay

    krishan k.business

    I wanted to express my sincere appreciation for the wonderful stay I had recently. It was truly an awesome experience, and I particularly wanted to highlight a few key aspects that made it so enjoyable. The food quality was exceptional, and I was consistently impressed with the delicious meals provided. Furthermore, the staff's behavior was excellent throughout my visit. Everyone I interacted with was incredibly helpful, friendly, and professional, which significantly contributed to a very pleasant and comfortable atmosphere

    Travel Month: Aug 2025

    Room: Club Room

    4.0

    Good Stay

    divita g.couple

    Good place.. Good service.. but property slightly lacks maintenance.. Rest everything was nic Good place.. Good service.. but property slightly lacks maintenance.. Rest everything was nice

    Travel Month: Aug 2025

    Room: Chocolate Room

    Orsom Stays Sassy Sector 53

    Thank you so much for choosing to stay with us. We’re truly glad you had a great experience and hope to welcome you again soon❤️ Luxshika Orsomstays

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