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DLF Phase 1, Gurgaon
335 Ratings, 91 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the great location and beautiful surroundings of this property. The ambiance is noted as cozy and stylish, with clean rooms and friendly staff providing helpful service. Many found the stay enjoyable, highlighting the easy access to nearby amenities and welcoming atmosphere. Some pointed out minor maintenance issues, but overall, the experience has been pleasant for many visitors.
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Excellent Stay
Great experience must visit this place ..highly recommend for a great experience
Room: Room with Bath Tub
Terrible Stay
towel is not avlable tissue paper also not avlable lift is not working
Room: Studio Room
pathetic staff and property
Very poorly maintained property. The room AC and fridge were not working, and there was absolutely no support from the staff. When I requested a room change, I was told all rooms were occupied. The only “solution” offered was another room with the same issues. The staff’s response was, “jo hoga subhe hoga” (whatever will be done, will be done in the morning). Highly unprofessional and extremely disappointing. I would strongly not recommend this property. And there was no power back so there was no electricity for hour in morning, when i asked them for late checkout they said it would be chargable
Room: Studio Room
Beautiful Stay with a Few Areas for Improvement
The location was excellent, and the property itself was really beautiful. Just a few small points I’d like to highlight: • The microwave wasn’t working. I managed without it, so I didn’t raise a complaint at the time. • The water pressure in the tap for filling the bathtub was extremely low — it took almost 1.5 hours to fill it properly. • Bathrobes and dental kits were missing. Towels were provided, but since bathrobes were listed under the amenities, they should have been available. Overall, it was a pleasant stay. These are just minor issues that could be improved to make the experience even better.
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:52:26 IST 2025
Thank you for your detailed feedback! We’re glad you enjoyed the location and found the property beautiful. We appreciate you pointing out the issues with the microwave, water pressure, and missing amenities, we’ll make sure these are addressed so future stays are even smoother. We’re happy to know your overall experience was pleasant and look forward to hosting you again!
Average Stay
This was the situation of room which was very bad
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:53:05 IST 2025
We’re very sorry to hear about your experience and regret that the room did not meet your expectations. Your feedback is important, and we’ll work on addressing these concerns immediately to ensure a better experience for future stays.
Comfortable Stay
It was a good experience staying here. The staff was friendly and helpful. They were available at one phone call.
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:53:23 IST 2025
Thank you! We’re glad you had a good experience and found our staff friendly and helpful. We look forward to welcoming you again!
Terrible Stay
Rooms were smelly , washroom fittings were leaking , walls were totally damp the paint was falling off the roof , requested for a room change at the reception they denied instantly saying we are fully booked. The room was next to the reception still the most under maintained room of this property .
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:53:44 IST 2025
We’re truly sorry to hear about the condition of the room and the inconvenience you faced. This is not the standard we aim to provide. Your feedback on cleanliness and maintenance has been taken seriously, and we’ll be working with our team to address these issues immediately to ensure a much better experience for our guests.
Good Stay
The hotel was clean and well maintained. Under this price segment it’s worth the price. All the basic amenities were provided along with some extra services like kettle. The rooms were so clean and the ambience was good.
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:54:23 IST 2025
Thank you! We’re glad you enjoyed the clean rooms, good ambience, and found the stay worth the price with all amenities provided. Hope to host you again soon!
Excellent Stay
Great locations combined with elegant room ambience for a relaxing experience.
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:54:39 IST 2025
Thank you! We’re happy you enjoyed the great location and elegant ambience for a relaxing stay. Looking forward to hosting you again!
UNHYGIENIC PLACE
There are no toiletries provided, ceiling was dripping, the bed were not clean, no supportive pillows, broken hinges, stains on floor.
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:55:49 IST 2025
We’re very sorry to hear about your experience. The issues you mentioned regarding cleanliness, maintenance, and missing essentials are not up to our standards. Your feedback has been taken seriously, and we will work with our team to address these concerns immediately.
Average Stay
Hand towel was not provided in the room we had to toilet roll to clean our hands also parking is the main issue and stair are very slipper due to rain but no one had cleaned it after the rain there some housekeeping failure in the property is average according to price
Room: Room with Bath Tub
One Tree Stays -Arjun Marg
We’re sorry for the inconveniences you faced during your stay. Your feedback regarding hand towels, parking, slippery stairs, and housekeeping has been noted, and we’ll work on improving these areas to provide a better experience for future guests.
Poor Stay
Room was not clean as expected and even TV remote was not working . There was no towels in bathroom
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:58:14 IST 2025
We’re very sorry your stay did not meet your expectations. The issues you mentioned regarding cleanliness, the TV remote, and missing towels are not up to our standards. Your feedback has been noted, and we will address these concerns immediately to improve the experience for future guests.
Average experience
The property was good, location was good , had parking issues though. The basic amenities , toiletries were missing from the apartment
Room: 1 BHK Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:58:42 IST 2025
Thank you for your feedback! We’re glad you liked the property and location. We apologize for the parking difficulties and missing toiletries, and we’ll work on improving these for future guests.
Average Stay
The place was okay, service was good. The mattress was not well maintained, the sheets, blankets were very old. Could have provided some some better bedsheets/ blankets. The lift was also not working, and the quality of the room was not good was well, the walls were in a pretty bad state, overall they should do some renovation and get new stuff for the hotel.
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:59:03 IST 2025
We’re sorry your stay did not meet your expectations. Thank you for highlighting the issues with the mattress, linens, lift, and room condition. Your feedback is valuable, and we’ll work on improving and renovating the property to ensure a better experience for future guests.
Poor Stay
This one was really bad, lift was not working, there was constant smoking smell in corridor and that used to get in our room everytime we used to open the door. Washroom has no exhaust fan, floor was not getting dry. Over all very poor
Room: Studio Room
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:59:23 IST 2025
We’re very sorry your stay did not meet your expectations. We sincerely apologize for the lift issue, the smoke smell, and the washroom problems. Your feedback is important, and we will address these concerns immediately to improve the experience for future guests.
good
Very hygienic and good ambiance , good staff, all amenities was in the room
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 13:59:52 IST 2025
Thank you! We’re glad you enjoyed the hygienic rooms, good ambiance, and helpful staff. Hope to see you again!
good and cozy place
I liked the ambience and place. The service was decent too. Food was not available but rest of the amenities were good.
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 14:01:00 IST 2025
Thank you! We’re glad you enjoyed the ambience and amenities. We appreciate your feedback regarding food service and hope to welcome you again!
Average Stay
It was quite okayish, the elevator wasn’t working, the room is smaller than shown in the pictures, there was no one picking up call on the reception at night. It was fine as you are not paying a lot but not a fan
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 14:01:30 IST 2025
We’re sorry your stay didn’t fully meet your expectations. We appreciate your feedback regarding the elevator, room size, and reception responsiveness, and will work on improving these areas for future guests.
Excellent Stay
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 16:56:46 IST 2025
Thank you! We’re delighted you enjoyed the location, atmosphere, staff, rooms, and dining experience. We look forward to welcoming you back for a longer stay soon!
Average Stay
Overall room was okay but bathroom gate was damaged and reception number was also not working. Not able to call reception directly
Room: Room with Bath Tub
One Tree Stays -Arjun Marg has replied on Fri Sep 26 14:02:18 IST 2025
We’re sorry your stay did not meet your expectations. We appreciate your feedback regarding the bathroom door and reception number, and we’ll work on resolving these issues to improve the experience for future guests.
Sushant Lok I
In Rohtak
Sector 71
DLF Phase 3
In Faridabad
Sector 83
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
Sector 27
Sector-12A
Sector 43
Kadarpur
Sector 53
Sector 45
Sector 46
Sector 38
Sector 67
Sector 45
Sector 18
Sector 83
Sector 38
Sector 25
Sector 39
Sector 50
Sector 40
South City I
Sector 29
Golf Course Road
