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You are booking hotel for more than 30 days

Review Of New M I Plaza

Judges Colony, Gaya | 2.1 km drive to Gaya railway station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    115 Ratings, 50 Reviews

    excellent
    37%
    very good
    24%
    average
    13%
    poor
    13%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 4
    • 5
    • 4
    • 3
    • 2
    • 3
    • 5

    Rating Categories

    • Location2.5
    • Cleanliness3.4
    • Room2.8
    • Value For Money3.2
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    Reviews Summary

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    This property has clean rooms and a friendly staff, making for a fairly comfortable stay. It is centrally located, which is a plus. However, guests mentioned issues like a lack of basic amenities, such as toiletries and room service, and the absence of a restaurant. Some also expressed concerns about safety due to insufficient staff presence at night and no direct assistance during late check-ins. Be prepared for a basic experience with limited facilities.

    Sort by:

    Positive first
    3.0

    Average Stay

    rakesh k.family

    Receptionist behaviour not good. All facilities mentioned in voucher are not provided even tv was not there.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard AC Room

    1.0

    Terrible Stay

    rajesh s.family

    Naa beta Tha na Pani Diya na kuch Diya Shaadi Alta Usko Liya Apne Use Hai Ye Shaadi Kuchh Neta Banta kuch Neta na Bijli Dina Pani Diya kuch

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Standard AC Room

    1.0

    Terrible Stay

    dilip k.family

    there was no one at reception on arrival, the rooms provided have broken comode seat, one room AC was not working, towels are extremely dirty. very pathetic

    Travel Month: Sep 2025

    Room: Standard AC Room

    5.0

    Excellent Stay

    saket b.solo

    The location of hotel is good . Staff are polite . The room , washroom are are clean and hygienic . Overall an excellent experiance .

    Travel Month: Sep 2025

    Room: Standard AC Room

    5.0

    Great location and Amazing stay clean

    satish a.family

    Superb clean and maintain Rooms excellent experience at staying neet and clean Room and superb locations of Hotel Superb clean and maintain Rooms excellent experience at staying neet and clean Room and superb locations of Hotel.

    Travel Month: Aug 2025

    Room: Standard AC Room

    4.0

    Good Stay

    aswini m.family with 3 kids

    Plus : Hotel ambience was good. Staffs were good. Space and sanitation was good Minus: There was an issue with the power backup due to which there was a power cut for almost 40 minutes without any electricity. Not even lights were working.

    Travel Month: Jun 2025

    Room: Standard AC Room

    New M I Plaza has replied on Wed Jul 30 20:07:26 IST 2025

    Thank you for your valuable feedback ,hope you visit again

    1.0

    Terrible Stay

    abhishek b.family

    not a good experience..didn't get breakfast... cooling of ac was not upto mark....dint find it a good property to stay

    Travel Month: Jun 2025

    Room: Standard AC Room

    New M I Plaza has replied on Wed Jul 30 20:09:28 IST 2025

    Sorry for your inconvenience, hope you have a great stay and please visit again

    4.0

    Good Stay

    avinash r.family with 1 kid

    Good Place to stay, AC working, it’s good for 1 night stay, only basic amenities , no soap and toiletries provided, Owner is good but no body in reception, no restaurant, for breakfast - bread and butter only provided

    Travel Month: Mar 2025

    Room: Standard AC Room

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    New M I Plaza has replied on Wed Jul 30 20:12:16 IST 2025

    Hope you have a great stay, we try to serve our best to our valuable customer. hope you visit again .

    3.0

    Average Stay

    devasish r.

    There is no staff in the hotel at night. No calls were answered in the early morning. Hotel gate is locked from outside at night and no other staff or clients were present at the hotel other than our group. If any mishap happens at night, there is no way to run.

    Travel Month: Mar 2025

    Room: Standard AC Room

    New M I Plaza has replied on Wed Jul 30 20:18:30 IST 2025

    SIR REALLY SORRY FOR ANY DISCOMFORT YOU FACED, BUT SECURITY GUARD IS ALWAYS AVAILABLE AT THE GATE, NEXT TIME WE WILL TRY TO SERVE YOU BETTER, HOPE YOU VISIT AGAIN.

    4.0

    Hotel New MI plaza

    budhayan r.group

    Hotel was good. Behavior of the staff was polite. it was a overall good experience. Best wishes for others

    Travel Month: Mar 2025

    Room: Standard AC Room

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    New M I Plaza has replied on Wed Jul 30 20:14:32 IST 2025

    THANK YOU FOR YOUR VALUABLE FEEDBACK, HOPE YOU VISIT AGAIN.

    5.0

    good stay.........

    bhanu s.loyalty-iconbusiness

    good owner and staff. caring. good room. excellent stay. all good. happy staying here. recommend all to stay

    Travel Month: Mar 2025

    Room: Standard AC Room

    New M I Plaza has replied on Wed Jul 30 20:13:38 IST 2025

    THANK YOU FOR YOUR VALUABLE FEEDBACK, HOPE YOU VISIT AGAIN

    5.0

    Good

    praveen k.family

    Rooms are clean and good service. Had a good experience and happy stay. I would like to recommend others to stay and experience.

    Travel Month: Mar 2025

    Room: Standard AC Room

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    New M I Plaza has replied on Wed Jul 30 20:13:02 IST 2025

    thank you for you valuable feedback

    5.0

    I like hotel

    rushit p.family

    "my stay at [hotel name] was exceptional, exceeding expectations with its incredibly friendly staff, impeccably clean rooms, and a fantastic location that allowed easy access to the city's main attractions. The comfortable beds and well-appointed amenities, coupled with the delicious breakfast buffet, made for a truly relaxing and enjoyable experience. I would highly recommend this hotel to anyone visiting

    Travel Month: Feb 2025

    Room: Standard AC Room

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    New M I Plaza has replied on Thu Feb 27 18:07:06 IST 2025

    Thanks sir

    5.0

    Excellent Stay

    sutirtha n.loyalty-iconfamily

    They are very helpful. I have stomach upset during travel time. They arranged doctor and also food for me

    Travel Month: Oct 2024

    Room: Standard AC Room

    New M I Plaza has replied on Wed Oct 09 23:48:51 IST 2024

    Thank you Sir for your valuable feedback. ☺

    5.0

    Successful stay in gaya

    anantraj g.solo

    The stay was pretty comfortable. The staff were cooperative and helpful. Spic and span room. Centrally located.

    Travel Month: Sep 2024

    Room: Deluxe AC

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    New M I Plaza has replied on Wed Oct 09 23:48:22 IST 2024

    Thank you Sir, for your valuable feedback. 😊

    1.0

    Terrible Stay

    subhash c.loyalty-icon

    Very bad experience we are senior citizens at the floor of room given there is no lift rooms are very small bathroom are very small

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Standard AC Room

    New M I Plaza has replied on Sat Sep 28 01:51:11 IST 2024

    Sir i have already change your room , that time you told me now fully satisfied , then after why your experience is bad, for this I am very sorry 🙏

    5.0

    Review

    anuj j.solo

    Good location, clean rooms and nice behavoiur of the staffs and food is good in the restaurant area.

    Travel Month: Sep 2024

    Room: Standard AC Room

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    New M I Plaza has replied on Sat Sep 28 01:41:16 IST 2024

    Thank you sir

    2.0

    Don't book,

    akanksha s.business

    it was booked with twin bed, and once i reached hotel, they said that there is no twin beds.

    Travel Month: May 2024

    Room: Standard AC Room

    New M I Plaza has replied on Wed Oct 09 23:43:35 IST 2024

    Sorry for inconvenience but we provide double bed room and there is no option given for twin bed Sir, as per availability we provide twin bed also. Hope to serve you best for your next visit.

    2.0

    Bad service

    k s.loyalty-iconfamily

    The rooms were clean but there was no one to help us with check in. We had informed in advance that our train was running late and we would be checking in later in the night. There was no drinking water in the room and the reception didn't respond when we called. There was no restaurant in the hotel. There were no boys to help us get food or coffee from outside till 10 am in the morning

    Travel Month: Apr 2024

    Room: Standard AC Room

    New M I Plaza has replied on Wed Oct 09 23:51:39 IST 2024

    Sorry mam for your inconvenience, our manager and helpful staff of the hotel always present there. You should contact us at the moment when you faced such issue. Hope, we and our team serve you best in your next visit☺

    2.0

    Poor Stay

    pradeep k.solo

    The hotel management is very bad. Location is also poor. Food & restaurant is not available on there. So total overview is poor.

    Travel Month: Jan 2024

    Room: Standard AC Room

    New M I Plaza has replied on Wed Oct 09 23:47:39 IST 2024

    Sorry for inconvenience sir, but for your knowledge my hotel is at the center of the city and at the best location of city. I don't know you you faced such issue. You should contact us at the moment we can arrange it well. Hope, we will serve you best next time.

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