i strongly urge to everyone to boycott this hotel neuaura stays property person had demanded money by cancelling booking when I didn't follow his instructions he tried to fool every one by giving false reason
I had really bad experience with him
Neuaura Stays has replied on Mon Apr 21 14:14:12 IST 2025
Dear Mr. Vishal,
Thank you for your review.
We take such allegations very seriously and would like to firmly clarify that the claims made in your review are inaccurate and misleading. At Neuaura Stays, we follow a transparent, professional process for all bookings, and we have clear policies in place to protect both our guests and our team.
We have thoroughly reviewed your case internally and found no evidence to support the statements mentioned. While we understand that miscommunications can happen, we do not tolerate misinformation that may harm the reputation we have built through honest service and hospitality.
Despite this, we remain open to further communication and are happy to resolve any genuine concerns offline, should you wish to reach out directly.
Sincerely,
Kareena
Neuaura Stays Team