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Review Of MAYFAIR

Fraser Road Area, Patna | 9 minutes walk to Patna Junction Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    126 Ratings, 57 Reviews

    excellent
    28%
    very good
    29%
    average
    28%
    poor
    9%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 5
    • 5
    • 3
    • 2
    • 3
    • 3
    • 2
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.3
    • Value For Money3.6
    • Food3.4
    • Facilities3.8
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    Review Summary

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    Guests appreciate the property’s excellent location near Patna Junction, making it convenient for travelers. The rooms are generally clean and spacious, and the staff is noted for being polite and prompt. The food is often described as delicious and well-priced. However, several reviews mention issues with maintenance, cleanliness, and service inconsistencies.

    Sort by:

    Positive first
    5.0

    Excellent hotel at a very prime location with very reasonable room price

    family

    The hotel location is excellent as located at a prime location just walking from Patna Junction. The rooms are very clean and bathrooms are very big and well maintained. Food is awesome and quantity sufficient with reasonable price. The service of staff are very prompt and they are very polite the hotel staff. A must recommended stay in Patna.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Double Bed AC

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    3.0

    Average Stay

    aveek k.

    the hotel was very basic if we compare with the rates... you can get good hotels at this rate.... not suggested for corporate travelers.... not available

    Travel Month: Jun 2025

    Room: Standard Twin AC

    2.0

    the poor stay

    awadhesh p.couple

    Price in terms of the room allotted was high...could not feel better....the restaurent is also only for name, worst service...not worth stay

    Travel Month: May 2025

    Room: Standard Double Bed AC

    3.0

    Average Stay

    ajit p.solo

    Overall it was satisfactory experience; however hygiene & cleanliness can be improved. Staffs were courteous but grooming required.

    Travel Month: Feb 2025

    Room: Standard Twin AC

    5.0

    Excellent Stay

    kallol b.business

    Great location, good food , near station, clean room , behaved staff, only entrance staircase is the problem

    Travel Month: Apr 2025

    Room: Standard Double Bed AC

    4.0

    Good Stay

    kallol b.loyalty-iconsolo

    Good hotel, very clean, big room, only staircase is a problem, staff are good breakfast not much option. Only 15 rooms

    Travel Month: Feb 2025

    Room: Standard Twin AC

    4.0

    Good hotel for business travellers

    kevin j.business

    Situated on the main road and just 500 meters from the railway station, this place offers unmatched convenience for travelers. The rooms are impeccably clean, providing a comfortable and welcoming stay. The food is not just good—it’s delicious and well-prepared, adding to the overall delightful experience. Highly recommended for anyone seeking a hassle-free and enjoyable stay!

    Travel Month: Jan 2025

    Room: Standard Double Bed AC

    2.0

    Poor Stay

    manoj s.loyalty-iconcouple

    Its doesn't seem to be real Mayfair. Entry into hotel is from a corner hidden lift which takes you to 2nd Floor only to find that there is no one sitting on the reception. After waiting for almost 10 mins a person appears whose personality doesn't at all fit with the name 'Mayfair'. Anyways..... Then he doesn't even know that his hotel room is booked. Then he checks his digital records and finds that the booking is there. The check in process takes sometime and then we are taken to our room by a bell-boy. We reach to your room only to find that the room is not ready. The towels were not available. The bell-boy tells us he will bring the same. Then to our surprise, a couple has been served with just two water bottles of 250 ml each only though the hotel mentions in the facilities 'Mineral Water'. Imagine 500 ml of water for 2 persons for entire day. Even for preparing tea/coffee there was no separate RO water, which usually every hotel gives. Till now wherever I have stayed, 2 litres of mineral water per couple is the norm. After that we find that one of the ceiling light in the room is flickering and giving trouble to eyes. We called the reception and the same fellow appears, only to tell us that it would be alright after sometime once the led light gets heated up. Means we have to either bear with this flickering light or switch it off. This guy then further tried to open the bathroom door without even taking permission when my wife was inside taking bath. Later on we found that the TV remote volume button is not functioning and the answer given to us by the attendant that we can control the volume by reaching to the TV unit and using the buttons given on TV.😀. We realised that it's enough and we checked out by 6 pm instead of receiving the mental harrasment.

    Travel Month: Jan 2025

    Room: Standard Double Bed AC

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    5.0

    Stay at mayfair, patna

    sunil j.loyalty-iconsolo

    Very well maintained property. Pocket friendly, but extremely well kept. Friendly staff and good catering quality.

    Travel Month: Dec 2024

    Room: Standard Double Bed AC

    1.0

    Terrible Stay

    neha j.family

    The hotel's maintenance and amenities are not up to the mark. No ventilation and cockroaches in the bathroom.

    Travel Month: Dec 2024

    Room: Standard Twin AC

    2.0

    Poor Stay

    anshul s.

    It was cockroach infested place.

    Travel Month: Dec 2024

    Room: Standard Twin AC

    1.0

    Never ever try this again. Pathetic hotel on all grounds.

    brijesh m.solo

    Deluxe room double bed AC : Worst ever experience. Dirty rooms. Unhealthy food. Pathetic service. Food could not be served even to animals.

    Travel Month: Dec 2024

    Room: Deluxe AC

    3.0

    Average Stay

    bhaskar s.business

    so, so, location is excellent 👌, food quality varies, the rooms are full of cockroach 🪳, otherwise ok

    Travel Month: Nov 2024

    Room: Standard Double Bed AC

    1.0

    Terrible Stay

    anuj t.business

    very Bad hotel room is not good , bed 🛏 not good condition no TV, even lots of cocroch no good stuff

    Travel Month: Nov 2024

    Room: Standard Double Bed AC

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    5.0

    Excellent Stay

    kumar m.business

    Nice stay at mayfair hotel patna. Room service & staff behavior is very good. Room, toilet and washroom is very clean. I recommend that you can stay here. I like that.

    Travel Month: Nov 2024

    Room: Standard Double Bed AC

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    3.0

    Average Stay

    bhaskar s.business

    Location in a buss y area, heart of the city, food and amenities are good but service is not at all up to the mark, otherwise ok

    Travel Month: Nov 2024

    Room: Standard Double Bed AC

    5.0

    Good home stay for family

    jimmy k.business

    Best experience for stay and for family.

    Travel Month: Nov 2024

    Room: Standard Double Bed AC

    5.0

    Great stay, loved it.

    debabrata g.loyalty-iconfamily

    Stayed at this hotel with my family in 2 rooms. During the stay everything was perfect. Specially the staff behaviour & their services. Rooms & hotel were neat & clean. Recommended.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Standard Double Bed AC

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    3.0

    Average Stay

    suvadeep.business

    Room was good. Bed sheet linen was clean. Found cockroaches in the room they tried ro fix it with baygon as a temporary measure. Needs pest control. Tv was faulty from begening and they tried to rectify and pretending this has happened just now. Water bottle complimentary given only 500 ml for a person where it should be 1 ltr. Tiolet was clean.

    Travel Month: Jul 2024

    Room: Standard Double Bed AC

    3.0

    Average Stay

    sharad k.family

    Overpriced hotel in comparison to facility. Not satisfied with overall. Rest location wise excellent place. But nearby other options are also available

    Travel Month: Jul 2024

    Room: Standard Double Bed AC

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    Fraser Road Area