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Review Of Mapple Leaf Beach Resort

Name: Mapple Leaf Beach Resort
Address: Serenity Beach, Thantharayana Kuppam, Pondicherry, Viluppuram, 605104, IN
Rating: 2.3

Sherambur, Viluppuram

User Rating & Reviews

everyone
couple
group

2.3

Average

20 Ratings, 14 Reviews

excellent

15%

very good

10%

average

20%

poor

10%

bad

45%

Rating Categories

Location3.4
Cleanliness2.0
Room2.1
Value For Money1.5
Facilities1.7

We are using generative AI to show you summarised user review

Reviews Summary

This property is close to the beach, making it a convenient spot for those looking to enjoy the seaside. While the location is a plus, many guests have pointed out major issues like unclean rooms, poor service, and a lack of maintenance, especially with the swimming pool. The property seems better suited for bachelors than families, with reports of unpleasant odors and inadequate facilities. Overall, it hasn't met the expectations set by its reviews and photos.

Sort by:

Positive first

2.0

Poor Stay

abdul r.

Room-bed ok inside of room locking facility not secure. Family not stay comfortable batchlers more stay so please ignore family stay here.

Travel Month: Oct 2022

Room: Executive Double Room Ac

1.0

Worst experience

sudharsan s.group

It was worst experience. Hospitality & services is very bad. Swimming pool look like carbage. No maintenance. I had worst experience in mapple leaf resort. I give 2 out of 10

Travel Month: Jul 2022

Room: Executive Double Room Ac

1.0

Worst stay ever !

rakhul k.

business

Booked two rooms seeing beautiful reviews. It is not even a home stay standard. Two big dogs were aged and the smell of the dogs welcome you. Leaking toilets, not properly closed doors - room and toilets, and cheap mattress with no soap / shampoo / even a mirror in the room. Not working tv, unbearable air suffocation

Travel Month: Jun 2022

Room: Executive Double Room Ac

1.0

Terrible Stay

sagar h.group

The room was not cleaned when came back at night. The washroom was not clean and too many mosquitoes

Travel Month: Feb 2020

Room: Executive Suite DOUBLE BED

Mapple Leaf Beach Resort has replied on Tue May 11 04:56:56 IST 2021

Dear sigar, we really appreciate and thank you for having time and sharing your review your suggestions regard (facilities/services/staff/department/cleanliness etc) has been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcome you back. Warm regards the reservatrion team

1.0

Okey type

karthika v.family

Suitable for only bachelor's not for family

Travel Month: Feb 2020

Room: Executive Suite DOUBLE BED

1.0

Nothing like in the pictures

anirud b.couple

We stayed for 1 day. Not worth the money. Pictures and the actual place show an altogether different picture. Pool looks very dirty. Overall a bad experience.

Travel Month: Nov 2019

Room: Executive TRIPLE BED

1.0

Not recommended for stay at all. Very disappointed

tanoy.couple

My husband and I stayed in this hotel for a day. It was the worst hotel I have been to in my entire life. Even the hotel rate is whooping ly high given the condition of the hotel. They charged a certain amount for a day's stay. The room was very small, unclean. The ceiling of the room could be touched by raising our hand. No intercom was provided for any room service. An old lady was there to help who couldn't understand English and also not capable of carrying any orders. The basin in the washroom was not working. The commode seat was broken. The TV in hotel room was not working. We wanted to order food and a number was provided with the menu card. They did not receive any calls. We had to go out in search of food. Do not go by the photo of the hotel and rating. Very disappointed.

Travel Month: Aug 2019

Room: Executive Suite DOUBLE BED

1.0

Waste of money

bhupendra b. loyalty-icon

solo

It's not a Resort, they should write as lodge.

Travel Month: Aug 2019

Room: Executive TRIPLE BED

3.0

Close to beach.

m s.couple

The best part was closer to the beach. Walkable. Food was below average. Staff was good and helpful.

Travel Month: Aug 2019

Room: Executive Suite DOUBLE BED

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:32:04 IST 2021

Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. Warm regards, reservation team

5.0

Pleasant stay.

sujay d.couple

If you want a pleasant stay and a neat and clean hotel with swimming pool and near to Beach, this is one of those. You will enjoy it. Courteous housekeeping staff.

Travel Month: Aug 2019

Room: Executive Suite DOUBLE BED

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:35:39 IST 2021

Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

4.0

Good stay

ariful h.group

Stuff is very good and supportive. Nice stay. Can be better.

Travel Month: Apr 2019

Room: Executive TRIPLE BED

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:36:54 IST 2021

Dear mr, the entire team joins me in thanking you for staying us and for making us your preferred choice. We appreciate you taking out your valuable time to share this wonderful feedback. We look forward to your next visit and the joy of serving you. Warm regards, reservation team

5.0

Good location and services

aniruddha.family

It's near to the Beach and people are very friendly. Rooms are good

Travel Month: Mar 2019

Room: Executive Suite DOUBLE BED

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:37:50 IST 2021

5.0

Pondy

krithika b.

Good location food nice well room service
Good experience well maintained room service was good

Travel Month: Feb 2019

Room: Executive Suite DOUBLE BED

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:40:30 IST 2021

Dear guest, the entire team joins me in thanking you for staying us and for making us your preferred choice. We appreciate you taking out your valuable time to share this wonderful feedback. We look forward to your next visit and the joy of serving you. Warm regards, reservation team

3.0

Average Stay

shweta n.

Average not worth for the money. Only advantage is that it's near the beach.

Travel Month: Oct 2018

Room: Executive Suite

Mapple Leaf Beach Resort has replied on Tue Jan 05 16:41:49 IST 2021

Dear guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better warm regards, reservation team