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Review Of Mak Hotel0123401234

Domlur Layout, Bangalore | 9 minutes walk to Embassy Golf-Links Business Park

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    719 Ratings, 379 Reviews

    excellent
    32%
    very good
    32%
    average
    18%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 4
    • 4
    • 1
    • 4
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.9
    • Food3.3
    • Hospitality4.0
    • Value For Money3.9
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    Reviews Summary

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    This property offers an excellent stay with spacious, clean rooms and a breathtaking view of the adjacent golf course. Guests love the friendly, helpful staff and the peaceful ambiance. The property is conveniently located near major tech hubs, making it ideal for business travelers. With great amenities and decent food options, plus a lovely rooftop dining area, it seems perfect for unwinding. However, some guests pointed out that kitchen service could use improvement.

    Sort by:

    Positive first
    4.0

    Good Stay

    kiran d.couple

    Room was good and spacy. Breakfast was good. Room services can be improved.Rest rooms need to be improved.

    Travel Month: Sep 2025

    Room: Deluxe Room with balcony

    1.0

    Dont go for this Hotel.

    gopichand n.solo

    Location is not good, they say car parking is available, but people park vehicles all around your car despite the security watching them and not saying anything . no house keeping to help you with you luggage

    Travel Month: Sep 2025

    Room: Classic Room

    Mak Hotel has replied on Sat Sep 20 14:45:06 IST 2025

    Dear Gopichand Nandanuri, Thank you for bringing these issues to our attention. We apologize for the trouble you faced with parking and the lack of help with your luggage. We have taken note of your comments and are already working to improve our procedures to ensure this doesn't happen again. Your feedback is valuable, and we appreciate you taking the time to share it with us. Regards, Mak Hotel Team

    3.0

    Very average stay with low price

    sreelakshmi v.couple

    Room was very clean,but wifi was not working properly and complementary breakfast was also just ok..manageable

    Travel Month: Sep 2025

    Room: Deluxe Room with balcony

    Mak Hotel has replied on Sat Sep 20 14:49:42 IST 2025

    Dear Sreelakshmi V, Thank you for your feedback. We are glad to hear you found the room clean but are very sorry to learn about the issues you faced with the Wi-Fi and the breakfast. We are actively looking into the Wi-Fi problem with our technical team to ensure a stable connection for all our guests. We've also shared your comments about the breakfast with our culinary team to help us improve our offerings. We hope to welcome you back again and provide you with a much better experience. Regards, Mak Hotel Team

    5.0

    good value for money

    pramod b.solo

    Good hotel and value for money in this area rooms are clean bathrooms are clean hotel is located in a quite ally so it might be difficult to find

    Travel Month: Sep 2025

    Room: Deluxe Room with balcony

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    Mak Hotel has replied on Sat Sep 20 14:55:30 IST 2025

    Dear Pramod Bhargava, Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay and found our hotel to be a good value for money. We appreciate you taking the time to highlight the cleanliness of our rooms and bathrooms. We have taken note of your feedback regarding our location and will look into how we can make it easier for future guests to find us. We can't wait to welcome you back again soon! Sincerely, Mak Hotel Team

    5.0

    good experience

    fadhil n.group

    Very good stay with clean rooms and the guest support was very good with a good view the breakfast also good .

    Travel Month: Sep 2025

    Room: Premium Room with balcony

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    Mak Hotel has replied on Wed Sep 10 20:12:08 IST 2025

    Hello Fadhil Sir, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Mak hotel. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Best regards, Mak Team

    4.0

    Good Stay

    prasanjit d.solo

    Location of the hotel was good as it was near to EGL tech park. Property is well maintained.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Classic Room

    Mak Hotel has replied on Wed Sep 10 20:13:13 IST 2025

    Hello Prasanjit Sir, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Mak hotel. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Best regards, Mak Team

    5.0

    Good

    anusha c.family

    It was worth the money. Very neat and well maintained. Good view for gulf seeing. Tv wasn’t working and Washroom can be little more neat.

    Travel Month: Sep 2025

    Room: Classic Room

    Mak Hotel has replied on Wed Sep 10 20:14:06 IST 2025

    Hello Anusha Ma'am, Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Mak hotel. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! Best regards, Mak Team

    2.0

    Poor Stay

    manikanda p.family

    Property is located near embassy golf links so for office folks it is good location but it is a crowded area and parking is a problem if you are taking your car. Room was spacious but washrooms dirty and not upto the mark. No toiletries no dental kit no kettle nothing. We did not get hot water in the morning as well. Jammed doors took 10 mins for folks to open it. Good if you are booking to just sleep over during onward trip. Don’t have any expectations. Staff is friendly and try their best to help in all possible manner but for general stay not worth it.

    Travel Month: Sep 2025

    Room: Classic Room

    Mak Hotel has replied on Sat Sep 20 14:56:58 IST 2025

    Dear Manikanda Pai, Thank you for your feedback. We are truly sorry to hear about the issues you experienced with the washroom cleanliness, lack of toiletries, and parking. Please accept our sincerest apologies. We have shared your comments with our housekeeping and management teams so we can address these problems immediately. This is not the standard we strive for, and we appreciate you bringing it to our attention. We hope to have the opportunity to show you our improved service in the future. Sincerely, Mak Hotel Team

    4.0

    GOOD PROPERTY BUT CAN IMPROVE

    gourav l.couple

    Staff was trained and helping, they upgraded our stay aswell, only suggestion would be to focus more on hygiene otherwise good property

    Travel Month: Aug 2025

    Room: Classic Room

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    Mak Hotel has replied on Sat Sep 20 14:58:09 IST 2025

    Dear Gourav Lodha, Thank you for your review. We're happy to hear you had a good stay, found our staff to be helpful, and appreciated the room upgrade. We've taken note of your feedback on hygiene and will be sure to focus on this area with our team. We appreciate your valuable suggestion and look forward to welcoming you back again soon. Sincerely, Mak Hotel

    4.0

    Good experience

    riya t.couple

    The room was great but the toilet was not very clean. But definitely worth the price. The view was great as well, 8/10 overall experience.

    Travel Month: Aug 2025

    Room: Deluxe Room with balcony

    3.0

    Average Stay

    amar s.

    The room which I had booked was deluxe but this time it was not upto the mark, the room painting was not good, the toilet seat was not proper, then I upgraded by paying 500 rs. The room was good in looks but not cleaned properly. As it was a short stay we were only at night till morning checkout. But they have a good connecting place they can improve in the cleaning and maintenance.

    Travel Month: Aug 2025

    Room: Deluxe Room with balcony

    Mak Hotel has replied on Sat Sep 20 14:59:22 IST 2025

    Dear Amar s, Thank you for your feedback. We are very sorry to hear that your initial room was not up to our standards, and we sincerely apologize for the inconvenience and the frustration you experienced. We are also sorry that your upgraded room was not cleaned properly. This is unacceptable, and we are addressing these issues with our housekeeping and maintenance teams immediately. Your comments on the painting, toilet seat, and overall cleanliness are extremely helpful. We are using your feedback to improve our maintenance and training protocols to ensure this does not happen to future guests. We appreciate you taking the time to share your experience and hope you will give us another chance to provide you with the high-quality stay we are known for. Sincerely, Mak Hotel

    2.0

    Poor Stay

    ashik.

    Hotel doesn't have a geyser or hot water and doesn't have proper parking facilities. When I check in there was no hot water for two days. Very discomfort during the rain. Somehow i managed with cold water

    Travel Month: Aug 2025

    Room: Classic Room

    Mak Hotel has replied on Sat Sep 20 15:01:21 IST 2025

    Dear Ashik Hassan, Thank you for bringing these issues to our attention. We are truly sorry to hear that you did not have hot water and faced difficulties with parking. Please accept our deepest apologies. We have shared your feedback with our maintenance and operations teams to address these issues immediately and prevent them from happening in the future. We appreciate you taking the time to share your experience and hope you will give us another opportunity to provide you with a much better stay. Sincerely, Mak Hotel

    1.0

    worst experience ever

    ahtsham s.business

    Pathetic hygiene, complimentary water bottle is served which is expired. Breakfast is worst. Cutlery isn’t cleaned, found old food marks on it.

    Travel Month: Aug 2025

    Room: Premium Room with balcony

    Mak Hotel has replied on Sat Sep 20 15:03:18 IST 2025

    Dear Ahtsham Siddiqui, Thank you for bringing these critical issues to our attention. We are so sorry for the terrible experience you had with the hygiene and breakfast. The issues you've mentioned, including the expired water bottle and unclean cutlery, are unacceptable and fall far below our standards. We have already addressed your concerns with the relevant teams and are reinforcing our training and inspection protocols to ensure this never happens again. We appreciate your feedback and apologize for letting you down. Sincerely, Mak Hotel

    2.0

    Poor Stay

    praveen t.solo

    While it is placed close to egl Domlur and balconies have golf view property is not maintained well bathrooms are dirty linen and towels are dirty , no hot water very irresponsible staff and what not they did not have basic stuff ready by the time I checked in

    Travel Month: Aug 2025

    Room: Suit Room with balcony

    3.0

    good

    sambit m.family

    This hotel was good experience.if you book the hotel directly then the cost of the hotel is too much high so book by MMT only.

    Travel Month: Jul 2025

    Room: Classic Room

    3.0

    Average Stay

    preetham m.

    It was in average and food was good and location was excellent and had a good facilities it was all on time so thanks MakeMyTrip for making my day grate

    Travel Month: Aug 2025

    Room: Suit Room with balcony

    3.0

    Average Stay

    balasubramanyam b.

    Room is neat and clean but did not provide basic things like bathing items, dinner plates ets..

    Travel Month: Jul 2025

    Room: Deluxe Room with balcony

    2.0

    Poor Stay

    zeeshan s.

    Balcony view is very nice. Toilet flush was not working.

    Travel Month: Aug 2025

    Room: Deluxe Room with balcony

    3.0

    Average Stay

    vinay k.

    Property was good. They need to improve food quality and it's rates. All Facilities are provided. Location side view was awesome

    Travel Month: Jul 2025

    Room: Deluxe Room with balcony

    1.0

    Terrible stay : Declining standards and basic hospitality missing

    vijay j.business

    MaK Hotel used to be a dependable stay near EGL with excellent hospitality, which is why I’ve been a regular guest after COVID. Unfortunately, my recent stay was extremely disappointing and far below the standards you once upheld. Basic essentials were missing — no toiletries, dental kit, or even a complimentary water bottle. The room didn’t have a landline to order food, and when I approached the staff, almost every request was met with the same excuse: “Management has changed and this is no longer provided.” This isn’t just about small amenities; it shows a complete decline in service and attitude. The staff were unhelpful, and the experience felt more like a low‑grade aggregator hotel than the MaK Hotel I used to trust. For anyone traveling on official work, I would not recommend this property anymore. Message to management : You should reconsider recent shitty policy changes. I am not sure whose idea was that but please don't listen to "that guy". Providing basic supplies and ensuring attentive service goes a long way in retaining customers. You can increase the price but at least provide hospitality . Otherwise, many like me may be forced to look for alternatives.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Suit Room with balcony

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