Duplex Deluxe room booked for my parents with all amenities, as listed in voucher shared before.
The said room allotted to kins of whereas they booked much later than our booking date almost 2 months ahead of check in date.
Furthermore, my parents was allotted the staff rest room kind of a room with no amenities in place of 68 amenities listed in voucher.
No refund, no courtesy, no resolution, escapist attitude of Manager, even after he admitted the above 👆 truth to my parents.
property is not bad, but sheer unethical behaviour of the owner as well as the manager