Lemongrass Resort and Spa

Lemongrass Resort and Spa

Dear Govind sir, Thank you for sharing your valuable feedback! We’re delighted to know you had an excellent stay and enjoyed the beachfront location, beautiful villas, and the warm hospitality of our team. We appreciate your suggestion regarding the buffet breakfast — we’ll surely look into it to enhance the dining experience further. We look forward to welcoming you again soon at Lemongrass Beach Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Beach Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Abhishek sir, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our apologies for the inconvenience caused regarding Wi-Fi and dining cleanliness. Our internet service depends on an undersea cable network, which can sometimes be unstable due to our remote island location — though we do our best to ensure connectivity in common areas. We’ve also addressed your feedback on dining hygiene and air conditioning with our team to ensure better comfort for future guests. We value your input and hope you’ll give us another opportunity to offer you a much-improved experience. Warm regards, Usha Reservation Executive Lemongrass Beach Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Thu Oct 30 17:07:05 IST 2025

Dear Venkatarakesh sir, Thank you for sharing your feedback. We’re glad to know you enjoyed the beachside location and appreciated our team’s hospitality. Your comments regarding maintenance and food quality have been duly noted and shared with our operations team for improvement. We value your input and look forward to welcoming you back for an even better experience at Lemongrass Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Praveen sir, Thank you for sharing your valuable feedback. We’re delighted to know you had a comfortable stay and appreciated our clean rooms and courteous staff. Your understanding regarding the occasional power cuts is much appreciated — being on a remote island, power fluctuations can happen, but we always ensure prompt backup to keep our guests comfortable. We look forward to welcoming you again for another pleasant stay at Lemongrass Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Rishi sir, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the friendly environment, delicious food, and the convenience of our beachfront location. It’s great to know that our team’s hospitality made your stay pleasant. We truly appreciate your kind words and look forward to welcoming you back soon for another relaxing seaside experience at Lemongrass Resort & Spa. 🌴 Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Debasis sir, Thank you for sharing your wonderful feedback. We’re so pleased to know that you enjoyed our location, service, and overall pleasant environment. It’s great to hear that your stay with us added to your memorable travel experience. We truly appreciate your kind words and look forward to welcoming you again for another delightful stay at Lemongrass Resort & Spa. 🌴 Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Fri Oct 24 17:09:49 IST 2025

Dear Dev Kant sir, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and regret that we couldn’t meet your expectations during your stay. Your comments regarding cleanliness, air conditioning, and food quality have been shared with the concerned teams for immediate review and corrective action. Please be assured that we are committed to improving our standards to ensure a more comfortable experience for our guests. We sincerely hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Saibal Ray Sir, Thank you for sharing your feedback. We’re glad to know that you appreciated our beautiful beach access, good housekeeping, and the included meals. We’re sorry to hear about the inconvenience caused by loud music. Your comments have been noted, and we’ll ensure better monitoring to maintain a peaceful environment for all our guests. We hope to have the opportunity to welcome you again for an improved and more relaxing experience at Lemongrass Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Fri Oct 17 12:06:34 IST 2025

Dear Harinder Singh Sir, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused regarding the linen and room amenities. We have addressed this matter with our housekeeping and restaurant teams to ensure better upkeep and more value-driven dining experiences for our guests. We hope you will consider giving us another opportunity to serve you with the improvements we are continuously making. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Sat Oct 04 15:56:08 IST 2025

Dear Ramakrishna Reddy Bhavanam sir, We’re truly sorry to hear that your stay did not meet expectations. Your feedback regarding the linen and maintenance has been noted, and our housekeeping and engineering teams have been instructed to take immediate corrective measures. Being on a remote island, occasional challenges do occur, but we are constantly working to improve our upkeep and service standards to ensure a better experience for our guests. We sincerely apologize for the inconvenience caused and hope you will give us another opportunity to serve you better in the future. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Wed Sep 10 16:56:29 IST 2025

Dear Pritam Kumar sir, Thank you for your wonderful 5-star review. We’re delighted to know that you found our resort beautiful and enjoyed a hassle-free experience with us. It’s heartening to hear that your stay with us created such memorable moments in your life. We truly look forward to welcoming you back soon for another enjoyable and relaxing stay at Lemongrass Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Sep 08 17:27:55 IST 2025

Dear Priety ma’am, Thank you for sharing your detailed feedback. We’re glad to know that you enjoyed our clean and serene private beach, especially during the off-season when it feels more peaceful. We’re truly sorry to hear that your dining and room service experience did not meet expectations. Your feedback is very important, and we have shared it with our culinary and service teams to ensure we make the necessary improvements. We hope to have the opportunity to welcome you again and provide you with a more seamless and delightful stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Sep 01 15:03:33 IST 2025

Dear Rajesh sir, Thank you for your excellent feedback. We’re delighted to know you enjoyed the room, sea view, vegetarian food, and our clean private beach. Your kind words about our service mean a lot to us. We look forward to welcoming you back for another memorable stay at Lemongrass Resort & Spa. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Fri Aug 01 11:35:29 IST 2025

Dear Kalaiselvi Kumar ma'am, Thank you for sharing your feedback. We’re sorry to hear that your experience at our resort was only average. Your comments regarding room quality and food have been noted, and we will certainly work on improving these areas to better serve our guests. We hope to have the opportunity to welcome you again for a more enjoyable stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Abhimanyu sir, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced regarding the electricity timings, water pressure, and limited breakfast options. Being located on a remote island, we rely entirely on government-supplied electricity and satellite connectivity, which can occasionally lead to unexpected outages. We understand how frustrating this can be and are working to improve backup systems wherever possible. Regarding the spa, it is currently under renovation, and we regret not being able to provide this service during your visit. We take your concerns seriously and will certainly look into each of the issues you've mentioned. Your feedback helps us improve, and we hope you'll give us a chance to serve you better in the future. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 09:01:13 IST 2025

Dear Guest, Thank you for sharing your feedback. I’m Usha from the Reservation Team. I truly regret the inconvenience caused due to the Wi-Fi connectivity during your stay. As our resort is located in a remote island region, we rely on satellite links for internet connectivity. Unfortunately, this makes our service prone to occasional disturbances, especially during adverse weather or network congestion. We understand how important stable internet access is, and we are actively working with service providers to explore more reliable solutions. We truly appreciate your understanding and hope to welcome you again for a more seamless experience. Warm regards, Usha Team Reservation, Lemongrass Beach Resort

Lemongrass Resort and Spa has replied on Mon Jun 30 09:02:29 IST 2025

Dear Smitha P ma'am, Thank you so much for your lovely review! We’re delighted to know that you had a peaceful and memorable beachside escape with us. It's heartwarming to hear you enjoyed the sound of the waves, sunset views from your balcony, and the overall ambiance. Your kind words about our staff and cleanliness truly mean a lot. We look forward to welcoming you back soon for another relaxing getaway by the sea! Warm regards, Reshma Team Reservation, Lemongrass Beach Resort

Lemongrass Resort and Spa

Dear Raveesh Attri Sir, Thank you so much for your kind review and for rating your experience positively. We’re delighted to hear that you enjoyed the beachfront location, our food, and the overall ambience of the property. I’m sorry to hear about the inconvenience with the AC on your last day. Being located on a remote island, technical repairs can sometimes be delayed due to limited access to service support and spare parts — but we completely understand how important comfort is, especially in a beachside setting. Your feedback is well noted, and we’ll take extra care to check all equipment proactively. We truly appreciate your understanding and hope to welcome you and your family again for an even smoother stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Sumit Sir, Thank you for sharing your feedback. While we’re glad you appreciated our location, we’re truly sorry to hear that the condition of the room did not meet your expectations. As we are situated on a remote island, certain upgrades and maintenance can sometimes take longer due to logistical limitations — however, guest comfort remains our top priority. Your concerns have been noted, and we are taking steps to improve our room standards to offer a better experience. We appreciate your input and hope you’ll give us another opportunity in the future to serve you better. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:04:55 IST 2025

Dear Prabhu Raj Sir, Thank you for your kind rating and for choosing to stay with us at Lemongrass Resort & Spa, Havelock. We're glad to know you had a good stay. If there’s anything specific you feel we can improve on, we’d love to hear your suggestions. Your feedback helps us enhance the experience for all our guests. We hope to welcome you back soon for an even more enjoyable visit. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock