Lemongrass Resort and Spa

Lemongrass Resort and Spa has replied on Wed Sep 10 16:56:29 IST 2025

Dear Pritam Kumar sir, Thank you for your wonderful 5-star review. We’re delighted to know that you found our resort beautiful and enjoyed a hassle-free experience with us. It’s heartening to hear that your stay with us created such memorable moments in your life. We truly look forward to welcoming you back soon for another enjoyable and relaxing stay at Lemongrass Resort & Spa, Havelock. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Sep 08 17:27:55 IST 2025

Dear Priety ma’am, Thank you for sharing your detailed feedback. We’re glad to know that you enjoyed our clean and serene private beach, especially during the off-season when it feels more peaceful. We’re truly sorry to hear that your dining and room service experience did not meet expectations. Your feedback is very important, and we have shared it with our culinary and service teams to ensure we make the necessary improvements. We hope to have the opportunity to welcome you again and provide you with a more seamless and delightful stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Sep 01 15:03:33 IST 2025

Dear Rajesh sir, Thank you for your excellent feedback. We’re delighted to know you enjoyed the room, sea view, vegetarian food, and our clean private beach. Your kind words about our service mean a lot to us. We look forward to welcoming you back for another memorable stay at Lemongrass Resort & Spa. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Fri Aug 01 11:35:29 IST 2025

Dear Kalaiselvi Kumar ma'am, Thank you for sharing your feedback. We’re sorry to hear that your experience at our resort was only average. Your comments regarding room quality and food have been noted, and we will certainly work on improving these areas to better serve our guests. We hope to have the opportunity to welcome you again for a more enjoyable stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Abhimanyu sir, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you faced regarding the electricity timings, water pressure, and limited breakfast options. Being located on a remote island, we rely entirely on government-supplied electricity and satellite connectivity, which can occasionally lead to unexpected outages. We understand how frustrating this can be and are working to improve backup systems wherever possible. Regarding the spa, it is currently under renovation, and we regret not being able to provide this service during your visit. We take your concerns seriously and will certainly look into each of the issues you've mentioned. Your feedback helps us improve, and we hope you'll give us a chance to serve you better in the future. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 09:01:13 IST 2025

Dear Guest, Thank you for sharing your feedback. I’m Usha from the Reservation Team. I truly regret the inconvenience caused due to the Wi-Fi connectivity during your stay. As our resort is located in a remote island region, we rely on satellite links for internet connectivity. Unfortunately, this makes our service prone to occasional disturbances, especially during adverse weather or network congestion. We understand how important stable internet access is, and we are actively working with service providers to explore more reliable solutions. We truly appreciate your understanding and hope to welcome you again for a more seamless experience. Warm regards, Usha Team Reservation, Lemongrass Beach Resort

Lemongrass Resort and Spa has replied on Mon Jun 30 09:02:29 IST 2025

Dear Smitha P ma'am, Thank you so much for your lovely review! We’re delighted to know that you had a peaceful and memorable beachside escape with us. It's heartwarming to hear you enjoyed the sound of the waves, sunset views from your balcony, and the overall ambiance. Your kind words about our staff and cleanliness truly mean a lot. We look forward to welcoming you back soon for another relaxing getaway by the sea! Warm regards, Reshma Team Reservation, Lemongrass Beach Resort

Lemongrass Resort and Spa

Dear Raveesh Attri Sir, Thank you so much for your kind review and for rating your experience positively. We’re delighted to hear that you enjoyed the beachfront location, our food, and the overall ambience of the property. I’m sorry to hear about the inconvenience with the AC on your last day. Being located on a remote island, technical repairs can sometimes be delayed due to limited access to service support and spare parts — but we completely understand how important comfort is, especially in a beachside setting. Your feedback is well noted, and we’ll take extra care to check all equipment proactively. We truly appreciate your understanding and hope to welcome you and your family again for an even smoother stay. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Sumit Sir, Thank you for sharing your feedback. While we’re glad you appreciated our location, we’re truly sorry to hear that the condition of the room did not meet your expectations. As we are situated on a remote island, certain upgrades and maintenance can sometimes take longer due to logistical limitations — however, guest comfort remains our top priority. Your concerns have been noted, and we are taking steps to improve our room standards to offer a better experience. We appreciate your input and hope you’ll give us another opportunity in the future to serve you better. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:04:55 IST 2025

Dear Prabhu Raj Sir, Thank you for your kind rating and for choosing to stay with us at Lemongrass Resort & Spa, Havelock. We're glad to know you had a good stay. If there’s anything specific you feel we can improve on, we’d love to hear your suggestions. Your feedback helps us enhance the experience for all our guests. We hope to welcome you back soon for an even more enjoyable visit. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Guest, Thank you so much for your enthusiastic and heartwarming review! We’re absolutely thrilled to hear you had such an amazing stay with us at Lemongrass Resort & Spa, Havelock. It’s wonderful to know that you enjoyed our beachfront location and especially our food — we're so glad the pasta left such a great impression! Your kind words and recommendation truly mean a lot to us. We hope to welcome you back soon for another relaxing escape by the sea. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa

Dear Shashidhar Sir, Thank you so much for your kind review and positive rating. We're happy to hear that you enjoyed your stay at Lemongrass Resort & Spa, especially our private beach and tasty food. We’re also grateful for your suggestion regarding breakfast variety — it's a helpful point, and we’ll certainly work on enhancing our menu options. Your recommendation for new couples truly means a lot to us! We hope to welcome you back soon for another memorable stay by the beach. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:07:51 IST 2025

Dear Mafizuddin Tarafdar Sir, Thank you for sharing your feedback and for rating your stay with us. We're glad to know you had a good experience at Lemongrass Resort & Spa, Havelock. Your kind words are appreciated, and we hope to have the pleasure of welcoming you and your family again for an even more enjoyable stay by the beach. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:08:26 IST 2025

Dear Subhash Jha Sir, Thank you for taking the time to share your feedback. We’re glad to know you enjoyed our great location, clean beach, and found our staff friendly and courteous. It’s also nice to hear that you were satisfied with the cleanliness of the rooms. We sincerely apologize that the food did not meet your expectations. Your comments regarding the limited bathroom amenities and breakfast variety have been noted. As we operate on a remote island, we do face some logistical challenges, but we are continuously working to improve the overall guest experience, including enhancing our in-room offerings. Thank you once again for staying with us, and we hope to welcome you back with a more refined experience in the future. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:09:09 IST 2025

Dear Vishwajeet Kumar Sir, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay at Lemongrass Resort & Spa, especially our private beach access and convenient location at Govind Nagar. It’s great to know you liked the breakfast and found local travel around Havelock easy with a scooty or auto. Your helpful tip will surely assist future travelers too! We truly appreciate your kind words and hope to welcome you back soon for another peaceful beachside retreat. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:09:48 IST 2025

Dear Sudhan Kannan Sir, Thank you for sharing your feedback and rating your stay with us. We're glad to know you enjoyed the close proximity to the beach, found the room comfortable for two adults, and appreciated the breakfast and overall value for money. We sincerely apologize for the communication difficulty you experienced at the reception. Being a remote island, some of our team members are still undergoing training in English, but rest assured, we are actively working on improving language proficiency to ensure smoother communication for all our guests. We truly appreciate your understanding and hope to welcome you back again soon for an even better experience. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:10:20 IST 2025

Dear Ajoy Kumar Pandit Sir, Thank you for taking the time to share your feedback. We’re glad to know you enjoyed the excellent location of our resort and found our service satisfactory. We do understand your concerns regarding the room facilities, breakfast variety, and overall value for money. As we are located on a remote island, certain limitations in logistics can affect availability and consistency, but we are continuously working to improve our offerings and guest experience. Your suggestions are valuable and have been shared with the respective teams for immediate review. We hope to have the opportunity to welcome you again with a more refined experience. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:10:50 IST 2025

Dear Guest, Thank you for sharing your feedback and for rating your stay with us. We're pleased to know that your overall experience at Lemongrass Resort & Spa, Havelock was satisfactory. If there’s anything specific we could have done to make your stay even better, we would love to hear from you. Your suggestions help us continue improving. We hope to welcome you again for a more memorable and fulfilling visit. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:11:26 IST 2025

Dear Surendra Kumar Sir, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Your concerns regarding the quality of the buffet breakfast, limited food availability, room service, and cleanliness are taken seriously. As we are located on a remote island, we sometimes face challenges in logistics and supplies, but that should never compromise guest comfort or service standards. Please rest assured, we are working closely with our kitchen and housekeeping teams to improve both food quality and in-room service. We truly regret the inconvenience caused and appreciate your input. We hope to have the chance to welcome you again and provide you with a much-improved experience. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock

Lemongrass Resort and Spa has replied on Mon Jun 30 13:13:06 IST 2025

Dear Shivam Tomar Sir, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you encountered during your stay. Your concerns regarding cleanliness, leaking taps, absence of hot water, and disappointing breakfast are deeply regrettable and not reflective of the standards we aim to maintain. As a resort located on a remote island, we do face certain logistical challenges in terms of repairs and supplies, but we understand that these should never come at the cost of guest comfort. Please rest assured that your feedback has been shared with our maintenance and housekeeping teams for immediate attention and improvement. We sincerely apologize for the inconvenience caused and hope you’ll consider giving us a chance in the future to provide you with a better experience. Warm regards, Usha Reservation Executive Lemongrass Resort & Spa, Havelock