Location of the property is excellent, with most places of interest in Pondicherry being within walking distance. It is situated at the border of the French colony, close to the promenade and all prominent places of interest. However, being on a busy street, it can get noisy. Cleanliness of the property is well-maintained, with rooms being cleaned every day. Food & Dining is homely and wonderful, with freshly prepared breakfast being a highlight. Staff is extremely caring, helpful, and courteous, going above and beyond to make the stay comfortable. Room size is decent, but some rooms lack windows and natural daylight.
Location
The property's location was a highlight for many guests as it was close to major tourist attractions, shopping areas, and the beach. Guests appreciated the convenience of being able to walk to most places of interest. Some guests also mentioned that the property's location was noisy due to the busy street outside.
Cleanliness
Many guests appreciated the cleanliness of the property and the rooms. Housekeeping staff were mentioned as being efficient and thorough in their work. Some guests also mentioned that the bathrooms could be cleaner and that there were issues with dampness and mold in some rooms.
Food & Dining
The breakfast served at the property was a highlight for many guests, with some describing it as homely and delicious. Guests appreciated the freshly prepared and cooked food, with some mentioning that the staff were friendly and accommodating. Some guests also mentioned that there were limited options for lunch and dinner at the property.
Staff
The staff at the property were a highlight for many guests, with some describing them as friendly, helpful, and accommodating. Guests appreciated the staff's efforts to make their stay comfortable and enjoyable. Some guests also mentioned specific staff members who went above and beyond to provide excellent service.
Room
The rooms at the property were a highlight for some guests, with some describing them as spacious and comfortable. Guests appreciated the vintage feel of the rooms and the well-maintained historic wooden furniture. Some guests also mentioned issues with the rooms, such as lack of natural light, dampness, and poor ventilation.