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Review Of Kences Hotel (Opp APSRTC Bus Stand)

Near Tirupati Bus Station, Tirupati | 950 m drive to Tirupati Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    5417 Ratings, 3066 Reviews

    excellent
    31%
    very good
    34%
    average
    19%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 3
    • 5
    • 4
    • 5
    • 4
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities4.0
    • Food3.9
    • Room3.9
    • Cleanliness4.0
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Location is perfect, right opposite the bus stand and near the railway station.
    • Staff are friendly and helpful, enhancing the hospitable atmosphere.
    • Food quality, especially the breakfast buffet, is well appreciated for its variety and taste.
    • Rooms are spacious and clean, overall good for short stays.
    Read more

    Sort by:

    Positive first
    3.0

    NA

    krishna a.business

    Not maintained well.Cant expect more from these type of budget hotels.Food is ok. Check-in and checkout process is quick.

    Travel Month: Nov 2025

    Room: Superior Room

    4.0

    Nice one

    g k.family with 4 kids

    Good location. We stayed with family . Breakfast is tasty. Room service is good. All staff are very cooperative. All rooms are clean and tidy

    Travel Month: Nov 2025

    Room: Executive Room

    3.0

    Average Stay

    girish e.solo

    The facilities are crumbling. In the bathroom, the flush button has come out (though it was functioning), shower tap is falling off. While hygiene is maintained, maintenance of the facilities need to be improved.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Average Stay

    gautam k.family with 2 kids

    I have ordered an extra bed in night for which i had to pay rs 1000. To which I agreed. Now at the time of check out the manager was saying to transfer this amount into his personal google pay number not the hotel g pay. When i pointed then he showed me hotel g pay number. Also when I asked where is final bill he decline to give . Senior management must loook into such grave misconduct

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    EV charging point unavailable

    suresh g.couple

    Booked this hotel due to EV charging point but the charger was under maintenance when i spoke to the security about this they said it's been under maintenance from a long time that was very disappointing and secondly the bed was uneven one side of the bed was uneven making it uneasy for 1 guest and giving an uneasy sleep

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    akash j.solo

    location was good staff and amenities are excellent. such a pleasant trip.

    Travel Month: Oct 2025

    Room: Executive Room

    4.0

    Good Stay

    sumit k.group

    Service n Food is so good,,,,,, 👍

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    All good

    hemasundara t.solo

    Decent stay with ample car parking.

    Travel Month: Oct 2025

    Room: Executive Room

    4.0

    Good Stay

    praveen v.couple

    Stone throw away from railway station, yet, quite place away from the hassles of hectic city despite being opposite to busstand. Very clean rooms and property. Helpful staff. No issues and enjoyed the stay

    Travel Month: Oct 2025

    Room: Superior Room

    4.0

    Good Stay

    sameer k.family

    Great stay at kences hotel , extremely neat and clean hotel with polite staff. Food quality is good also the breakfast menu items are same but delicious.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Average Stay

    shiva p.family

    The accomodation was not really worth it. we had got a room without lock in our bathroom. A worst experience in our trip

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    sreekanth k.family

    Good Maintain the property and rooms and good service providers food is good and the received also good

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Kences is best place to stay at Tirupati

    neelam.family with 1 kid

    Hotel is nice,,clean and hygiene maintenance is great.Hotel staff is very helpful and polite.Near to Railway station and worth to stay in Kences

    Travel Month: Oct 2025

    Room: Superior Room

    • user photos
    • user photos
    3.0

    Average Stay

    janakiram k.family with 1 kid

    The stay was good. The main highlight of this hotel is the location. Very near to bustand and railway station. Major food restaurants, ice cream joints and fast foods centres are at walkable distance. One negative is that the Hotel is a old hotel with no modern amenties. Extra bed is horrible for the kids. Food is OK.

    Travel Month: Oct 2025

    Room: Studio Suite Room

    4.0

    Good Stay

    rajesh p.business

    Located in the heart of the city just opposite of bus stand and near to railway station. very neatly maintained rooms. Good room service and house keeping. Lavish buffet for breakfast, lunch and dinner

    Travel Month: Oct 2025

    Room: Club Room

    • user photos
    2.0

    Poor Stay

    paramparambath g.family

    The room did not justify the price paid. The kettle was not working and the bathroom had no functioning exhaust which made the stay uncomfortable. The staff was ok. The only positive was the food, which was quite good.

    Travel Month: Oct 2025

    Room: Club Room

    2.0

    Poor Stay

    siva p.family with 1 kid

    Food is average and staff also not responding well

    Travel Month: Oct 2025

    Room: Club Room

    4.0

    Property's location

    subhash a.solo

    Everything is fine except for the front desk staff. and uncooperative; they have no idea what they're doing at the front desk. I enjoy booking again because of the property's location.

    Travel Month: Sep 2025

    Room: Superior Room

    5.0

    Excellent Stay

    amarnath c.family

    Hotel stay is good, foods are too costly. Rooms are clean & specious.

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    Horrible experience with leakages

    n k.family with 1 kid

    During my stay in room 105 on October 16, 2025, several issues were encountered, including a non-functional power card, air conditioning water leakage, and bathroom leakage in multiple areas on the top floor. Furthermore, the responses provided by the manager on duty were deemed unsatisfactory. It is recommended that a thorough inspection of the room be conducted prior to occupancy.

    Travel Month: Oct 2025

    Room: Superior Room

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