Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
County Walk Township, Indore | 10 minutes walk to Phoenix Citadel Mall
188 Ratings, 72 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
Powered by Myra.AI
This property stands out for its spacious and clean rooms, along with courteous and helpful staff. Guests have appreciated the delicious food, particularly the breakfast options. The ambiance is also a highlight, making it a pleasant stay. However, some have noted that the location is a bit far from the city center, which could add travel time. Overall, it's a cozy spot for families and those looking to unwind.
Sort by:
near from citadel mall
the staff was good and even though I ordered food from outside the staff delivered at my room. The breakfast was tasty and full filling
Room: Deluxe Room
Excellent Stay
Very good staff helping thisavrithing saporting nice one
Room: Deluxe Room
Extremely Disappointed – No Transparency
I booked Jalsa Resort and Banquet – Indore only because of the swimming pool, as our kids were really looking forward to having fun and relaxing there. To our shock and disappointment, when we reached the resort, the staff casually informed us that the swimming pool is under maintenance. What made it worse was that nobody informed us in advance, neither the resort nor MakeMyTrip, even though the swimming pool option is still being shown as available on the booking portal. This felt very misleading and completely ruined the main reason we chose this property. The whole stay turned into a disappointment because the one facility that mattered most to us (the pool) was not available, and the lack of basic communication and assistance from both the resort and MakeMyTrip only added to the frustration. We reached the resort around 9:30 PM. Yes, it was late for dinner, but still, we expected at least some cooperation or guidance from the staff. Unfortunately, neither the resort team nor MakeMyTrip made any effort to help us with our booking or offer any kind of support. Instead of hospitality, all we experienced was indifference. 👉 Overall, the experience was a big letdown – zero transparency, zero customer care, and absolutely no value for the expectations we had.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Mon Sep 08 15:34:11 IST 2025
Dear Mr Jaykishan Soni, Thank you for sharing your experience. We sincerely apologize for the inconvenience and disappointment caused during your stay, especially regarding the unavailability of the swimming pool and lack of prior communication. We understand how important this facility was for your family, and we are truly sorry for falling short of expectations. Your feedback is valuable and will be used to ensure better transparency and guest support moving forward.
Wonderful staff
It was a nice experience staying there with my family, wonderful and helpful staff. I would definitely stay again.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Tue Jul 29 17:09:23 IST 2025
Dear Mr Aniket Kumar, Thank you for sharing your experience. We are thrilled to hear that you and your family had a nice stay and appreciated our wonderful and helpful staff. We look forward to welcoming you back soon.
Food Quality is not Good on Week
In-Room dining was the worst we ordered kadai chicken and it seems stale and we both got food poisoning after having it. never recommend this place for in-room dining especially on weekdays.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Sat May 03 17:35:32 IST 2025
Dear Mr Rohit Singh,We sincerely apologize for your experience with the in-room dining. Your health and safety are our top priorities, and we take this matter very seriously. The issue is being investigated thoroughly to ensure strict food quality standards are maintained at all times.
Good Stay
Stay was nice. Rooms were neat and clean. However food quality was not upto the mark. Even the tea had too much ginger.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Mon Apr 07 15:00:57 IST 2025
Dear Mr kamika,Thank you for your feedback. We're glad to hear you had a pleasant stay and found the rooms clean. We apologize for the food not meeting your expectations, especially the tea. Your comments are valuable, and we'll work on improving the quality of our food. We hope to have the chance to welcome you back.
Average Stay
Rooms and location is good but pool is very dirty
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Fri Apr 04 15:46:33 IST 2025
Dear Mr Rajat Banga,Thank you for your feedback . We're glad you liked the rooms and location. We apologize for the pool's condition and will address it immediately to ensure a better experience for our guests in the future.
Poor Stay
The staff is good . Not a great location to stay at . It's way far from the actual city n increases your travel expense n time. Food quality is average with not many options available. Rooms are not clean. The laundry need to be changed bcoz the sheets, towel and pillow covers have a particular smell to it.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Fri Apr 04 15:47:55 IST 2025
Dear Mr Amisha Rathod.Thank you for your feedback, We're glad to hear you appreciated the staff. We sincerely apologize for the issues you experienced with the location, cleanliness, and food. Rest assured, we'll address these concerns promptly to improve the guest experience. We value your input and hope to make your next stay better.
Average Stay
Overall experience was average, room was very good staff at reception was unfriendly & doubtful and room service experience was also average ...we had to wait during checkin & checkout due to their staff only. Though room & washroom was very good 👍
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Wed Mar 26 15:35:41 IST 2025
Thank you for sharing your feedback.Your experience is important to us, and we will be addressing these concerns wiWe appreciate your input and hope to provide you with a better experience next time.
Excellent Stay
It was a great experience with Jalsa Hotels and Banquets.. we stayed for 2 nights. Extremely helpful and courteous staff.. breakfast spread was also decent and it was delicious as well.. had a nice time there..
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Mon Mar 24 11:09:06 IST 2025
Thank you for your wonderful feedback.We truly appreciate your kind words and hope to welcome you back for another pleasant stay soon.
Good service by Rupesh morning brekafast at lemon tree hotel
Good quality food and service by Rupesh and staff at morning breakfast at lemons free hotel in Indore
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Wed Mar 05 16:58:56 IST 2025
Dear Mr Ritesh Singh,Thank you for your kind words! We're glad you enjoyed the breakfast and the service provided by Rupesh and the team. We hope to welcome you back soon!
Must visit
Amazing experience. With delicious food the staff is too kind and the property is very clean and beautiful.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Sat Dec 28 16:22:01 IST 2024
Dear Ms Shweta Naik"Thank you for your wonderful feedback! We're thrilled to hear you had an amazing experience with us. It's great to know that you enjoyed the food, found the staff kind, and appreciated the cleanliness and beauty of the property. We look forward to welcoming you again"
Superbb 🔥
From hotel receptionist to all services was too good. We all loved this property . We recommend come and visit this properly for stay it’s really too good
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:01:31 IST 2024
Dear Mr Sudhir Harish Lulla,Thank you! We're thrilled to hear you had a superb experience. We can't wait to welcome you back!
Excellent Stay
Rooms were clean and hygienic. Staff was also supportive. Taste of the restaurant was excellent. I would suggest everyone to taste.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:02:16 IST 2024
Dear Mr Aakash Garg,Thank you! We're so glad to hear you had an excellent stay. We look forward to your next visit!
Excellent service with great food taste
Property was good. Rooms were neat and ckean. Staff was supportive. Overall experience with the hotel was good. Moreover restaurant taste was excellent
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:02:56 IST 2024
Dear Mr Aakash Agrawal,Thank you for your wonderful feedback! We're delighted to hear you enjoyed the service and the food. We look forward to welcoming you back soon!
Terrible Stay
couplethey have a good designer building and a pool but that is for pictures. They are a banquet hall, the pool is dirty as it was not recently booked for the event ( as told by the attendant. The bed looked clean at first but soon we realised it had red ants crawling. We had to get the entire bedding changed. It's located outside city, almost half and hour from city centre. So think twice before booking
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:03:41 IST 2024
Dear Mr Vishal Sharma,I'm truly sorry to hear that your stay was not up to expectations. We take your feedback seriously and would love to learn more about your experience so we can improve. Please feel free to share more details or reach out directly to resolve any concerns.
Excellent Stay
Friendly staff and good room service over all this place is fantastic and location is good because near 400 m you get mall phoenix
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:04:33 IST 2024
Dear Mr yogesh vishwakarma, Thank you! We're so happy to hear you had an excellent stay. We look forward to welcoming you back soon!
Good Stay
Very nice ambiance. Good food. Very clean rooms. Very nice only it's far from main indore city
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:05:21 IST 2024
Dear Mr Sachin Singh,Thank you for your feedback! We're glad to hear you enjoyed the ambiance, food, and cleanliness of the rooms. We appreciate your comments about the location and will take that into consideration. We hope to welcome you back soon!
Great service
Great service and good hotel to stay. Staff was very helpful and cleanness was amazing. Food quality was good.
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:06:07 IST 2024
Dear Mr Vijay Singh,Thank you for your kind words! We're thrilled to hear you enjoyed the service and had a great stay. We look forward to welcoming you back soon!
Excellent Stay
businessPleasant stay hotel provides a early check-in as per request. Food quality &taste isgood. .
Room: Deluxe Room
JALSA HOTEL & BANQUETS has replied on Thu Nov 28 17:00:41 IST 2024
Dear Mr Maruti Vyas,Thank you! We're delighted to hear you had an excellent stay. We look forward to welcoming you again soon!
Pipliyahana
Bhawrasla
Vijay Nagar
Vijay Nagar
Vijay Nagar
County Walk Township
Dhediya
Ujjain - Indore Road
Ujjain - Indore Road
Omkareshwar
Ujjain
Ujjain
Kothi
Mahashweta Nagar
Main Market
Depalpur
Indore
Chhatribagh
Mahalakshmi Nagar
Vijay Nagar
Sukhliya
Maharaja Tukoji Rao Holker Cloth Market
Indore
Sangam Nagar
Indore
Nipania
Indore
Mahalakshmi Nagar
Indore
Indra Puri Colony
Bhicholi Mardana
Sangam Nagar
Vijay Nagar
Mahalakshmi Nagar
Palda
Sangam Nagar
