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Review Of Jalandhar Shangrila Hotel

Near Jalandhar Train Station, Jalandhar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    564 Ratings, 330 Reviews

    excellent
    33%
    very good
    26%
    average
    16%
    poor
    10%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 2
    • 2
    • 4
    • 3
    • 1
    • 5
    • 3
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.5
    • Room3.7
    • Food3.4
    • Hospitality3.9
    • Value For Money3.4
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    Review Summary

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    This property has a central location in Jalandhar, appreciated by guests for its convenience. However, cleanliness issues, especially with the rooms and washrooms, have been frequently mentioned. Many guests found the staff cooperative, but there were also complaints about service delays and lack of basic amenities like complimentary water or proper breakfast options. Overall, it seems like an average choice for budget-conscious travelers.

    Sort by:

    Positive first
    3.0

    basic amenities are not available

    prabhjot s.business

    old building, ops amenities,, sleepers not provided and food quality is average, bathroom jet not working

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    average rooms

    anmol r.loyalty-iconbusiness

    no water bottle or coffee/ tea available as complimentary . rooms were okay sort of nothing great. washrooms too had soaps only.

    Travel Month: Dec 2024

    Room: Executive Room

    1.0

    Not recommended to stay because it’s not maintain and food is also not good

    sukhwinder s.loyalty-iconbusiness

    Dust everywhere and toilet seat comes on your back when you sit. Staff is not ready to listen and don’t even bother what you are saying. They only say hotel is full

    Travel Month: Dec 2024

    Room: Deluxe

    2.0

    Poor Stay

    kartikeya s.

    The water was not available in the early morning and the management didn't even do anything about it since it was the early hour.

    Travel Month: Nov 2024

    Room: Deluxe

    2.0

    Services and receptionist are very unprofessional

    vikram s.business

    It's a very bad experience at this hotel. Room service and staff behaviour are not good. Never visit again

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe

    4.0

    Small room

    umesh.loyalty-iconsolo

    Hotel was nice but room was bit smaller, although location is in city centre convenient to travel around

    Travel Month: Jun 2024

    Room: Deluxe

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    1.0

    Terrible Stay

    deep s.

    Tv was not operational. I have to ask to get the ac to get activated. Washroom was not clean at all. Room was rusty. Room walls was covered with the paint. Never recommend to any of known in future.

    Travel Month: Mar 2024

    Room: Executive Room

    1.0

    Horrible experience

    jaspreet k.family

    The room had bad odour and bedsheet was not clean. They had no proper arrangements for lighting of the hotel and we spent one hour in darkness because they didn’t turn the generator on.

    Travel Month: Feb 2024

    Room: Deluxe

    1.0

    Just a disappointm

    money v.loyalty-iconbusiness

    Most worst experience as compared to the price room was too much small and compact no room heating facility no electric cattle atmosphere around overall was really very bad

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    vijayendra s.business

    Every room was booked for them on third floor. What ever shown, nothing matched actually. Moreover, hotel booking room for - per night Terrible

    Travel Month: Nov 2023

    Room: Deluxe

    2.0

    Bad

    subeg s.

    Room no: 306 not clean, washroom also dirty room service very bad totally my nd mine partner experience not good there

    Travel Month: Nov 2023

    Room: Deluxe

    3.0

    Small rooms

    jasvir s.couple

    Location average rooms are also in too small so i can adjust. Staff is good. No parking for cars.

    Travel Month: Sep 2023

    Room: Deluxe

    5.0

    Short stay

    aakarshan t.family

    Rooms are good, but the size is below average. Location is almost perfect. Food is good. Washrooms don't have jet sprays. But the room size will surely disappoint you.

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    Nothing is good apart from location and the bar!

    sahil s.loyalty-iconfamily

    1. Booked studio room and it’s very compact and was stinking badly. 2. Upgraded to executive room by paying additional 500 bucks and guess what it stinks too and ac kept leaking whole night. 3. Here comes the worst part ordered food from room service and spoiled food was served. I was staying with my parents who are 60+ and i wanted to give them a memorable experience and they have it now. Please try to avoid booking this property.

    Travel Month: Jul 2023

    Room: Deluxe

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    • user photos
    1.0

    Terrible Stay

    kanchan s.family

    Very bad experience, i was given a room whose rooftop was leaking even when the walls were leaking with rain's water then the room became really smelly, no water in the room for drinking, over all it was a pathetic stay

    Travel Month: Jul 2023

    Room: Deluxe

    1.0

    Worst staff

    dhimanshu d.couple

    Ac was not working and staff was really not good, room size too small, lack of cleanliness hgygubinijn

    Travel Month: Jun 2023

    Room: Deluxe

    1.0

    Bad experience

    pravin b.solo

    This is not a hotel it's even poor then any dharmshala. Please don't stay here. No service no response. Bad rooms unclean toilets and rooms, poor food,

    Travel Month: May 2023

    Room: Deluxe

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    5.0

    Excellent Stay

    ravinder.

    What a great experience. V v nyc stay there. Nyc and cooperative staff. Neat and clean place.

    Travel Month: Apr 2023

    Room: Deluxe

    1.0

    Very unhygienic and dirty room

    aditya j.family

    Room was not clean there were alot of dirt and wrapers under the bed toilet seat was also not working properly. Spoiled whole night. Springs of bed was broken too. Dont know y these types of hotels are available in these big sites

    Travel Month: Mar 2023

    Room: Deluxe

    3.0

    Average Stay

    padam s.

    Overall it is has been average stay deluxe rooms are not airy at all

    Travel Month: Mar 2023

    Room: Deluxe

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