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Golf Course Road, Gurgaon
1329 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a prime location near Golf Course Road and Rapid Metro, making it an ideal choice for business travelers. Guests appreciate the cleanliness and friendly staff, with several mentions of prompt service and decent food options. However, many reviews highlight the rooms and bathrooms as quite compact, bordering on cramped, which may not suit everyone. Some guests noted that food prices are on the higher side, and service can occasionally be slow.
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Average Stay
Good location. Room OK. But below average dining experience. Breakfast spread quite average. And service below average. Example, ordered Omlette without Chili. Got it after 4 reminders. And best part with Chili. 2nd morning also had to bring the Omlette myself. So real need for an improvement there. Overall Average and not value for money paid
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Tue Sep 16 13:41:30 IST 2025
Dear Mr. Das, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your dining experience and service did not meet your expectations. Your comments regarding the breakfast quality and service delays, including the issues with your omelette orders, are concerning and certainly not reflective of the standards we strive to maintain. Please be assured that we have shared your feedback with our Food & Beverage and service teams to ensure immediate improvements. We appreciate your candid observations as they help us enhance the guest experience. We hope to have the opportunity to welcome you back and provide a stay that truly reflects the quality and service you expect and deserve. Warm regards, Khushbu Sneha Director of Guest Services Ibis Gurgaon Golf Course Road
Excellent Stay
Location, food was amazing
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Wed Sep 10 14:21:22 IST 2025
Dear Ms. Kanika Issar, Thank you very much for your excellent 5-star review! We are thrilled to hear that you enjoyed your stay with us and appreciated our location and food offerings. Your kind words mean a lot to our entire team. It was a pleasure having you at ibis Gurgaon Golf Course Road, and we look forward to welcoming you back on your next visit to Gurgaon. Warm regards, Khushbu Sneha Director of Guest Services ibis Gurgaon Golf Course Road
Very Disappointing
Horrible stay. Cleanliness was an issue. AC only works on one temperature. No one answers room service. Plate and a coke takes 45 mins to come Rude staff when i give feedback. Very bad experience
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Tue Sep 16 13:41:00 IST 2025
Dear Mr. Ansari, We sincerely apologize for the disappointing experience you had during your stay with us. It is regrettable that issues related to cleanliness, air conditioning, room service, and staff behavior affected your visit. This is far from the standard we aim to uphold at Ibis Gurgaon Golf Course Road. Please rest assured that your feedback has been shared with the concerned teams for immediate action to prevent such occurrences in the future. We truly value your comments as they help us improve our services. If you would like to discuss this further or give us another chance to provide you with a better experience, please feel free to contact me directly. Thank you for bringing this to our attention. Warm regards, Khushbu Sneha Director of Guest Services Ibis Gurgaon Golf Course Road
Average Stay
Breakfast was poor
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand
Dear Mr. Anoop Billangwal, We sincerely apologise that the breakfast during your stay did not meet your expectations. Your feedback is important to us, and we will review this with our team to improve the quality and variety for our guests. We hope to have the opportunity to welcome you back and provide a better experience on your next visit. Warm regards, Khushbu Sneha Director – Guest Services ibis Gurgaon Golf Course Road
Terrible Stay
not all worth worthy, it's like I stayed in a first class ac train compartment with the Lat bath like a airkraft style. price should be not more than 2000 for the night. breakfast is also very poor, house keeping is very pathetic. I will not recommend this for middle or senior level business travell
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand
Dear Mr. Gopal Joshi, We sincerely apologise for the disappointing experience you had during your stay. We regret that the cleanliness, washroom facilities, breakfast, and housekeeping did not meet your expectations, and we fully understand your concerns regarding the overall value. Please be assured that your detailed feedback has been shared with the respective teams for immediate review and corrective action. We take all guest comments seriously and are committed to improving our services to ensure a more comfortable and satisfying experience. We deeply regret the inconvenience caused and hope to have the opportunity to welcome you back to demonstrate the quality and service standards ibis is known for. Warm regards, Khushbu Sneha Director – Guest Services ibis Gurgaon Golf Course Road
Good Stay
My overall experience at IBIS was quite good in terms of stay, services and staff behavior. I will definitely recommend IBIS for stay to my family nd friends
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Wed Jul 09 22:29:24 IST 2025
Dear Deepanshu Chauhan, Thank you for your wonderful feedback! We’re thrilled to know you had a pleasant stay and appreciated our services and staff. Your recommendation means a lot to us, and we look forward to welcoming you again soon. Warm regards, Khushbu Sneha Director - Guest Services IBIS Gurgaon Golf Course Road
Average Stay
Average room, average experience, a bit costly given the price but went there just coz of brand name
Room: Day use room (10AM to 7PM)
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Fri Jun 27 14:17:36 IST 2025
Dear Harshit Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not fully meet your expectations. We understand your concerns regarding the value for the price paid and regret that the overall stay felt average to you. While we are grateful you chose us for the trust in our brand, we sincerely apologize for not delivering the experience you had anticipated. Your comments have been shared with the team, and we are committed to working on the areas that need improvement to ensure better value and comfort for our guests. We hope to have the opportunity to welcome you back and provide you with a more memorable and satisfying stay. Warm Regards Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road
Disappointed
Pathetic room, poor air-conditioning, horrendous breakfast, no assistance from the staff. It's a disappointment.
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand
Dear Ms. Upadhyaya, Thank you for your feedback. We’re truly sorry to hear about your disappointing experience with the room, air-conditioning, breakfast, and service. This is not the standard we strive for. We’re addressing the concerns you’ve raised and are working to ensure such issues do not recur. We hope you’ll consider giving us another chance to serve you better. Warm regards, Khushbu Sneha Director – Guest Services Ibis Gurgaon Golf Course Road
Poor Stay
breakfast - was not good | only 2 people are handing the request | person who is making dosa was late | poori and dal were absolutely rubbish. Coffee is prepared by machine which is not up to expectation
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Fri Jun 27 14:16:02 IST 2025
Dear Vineet Thank you for sharing your valuable feedback. We sincerely apologize for the inconvenience you experienced during breakfast. We regret to hear that the variety and quality of food, including the poori and dal, did not meet your expectations. Your comment about the delay in the dosa counter and limited staffing has also been noted and shared with the relevant team for immediate review and corrective action. We understand how important a good breakfast experience is to start the day right, and we’re also sorry that the coffee machine did not meet your preferences. Please be assured that we are working on improving the quality, variety, and service efficiency at our breakfast buffet. We hope to have the opportunity to serve you better on your next visit. Warm Regards Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road
Pathetic Customer Service
I have asked twice for bathroom slipper, but they simply ignored the request. We can’t accept such an ignorant behaviour.
Room: Day use room (10AM to 7PM)
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Fri Jun 27 14:15:05 IST 2025
Dear Guest Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience caused during your stay. We truly regret that your request for bathroom slippers was not attended to despite multiple follow-ups. This is certainly not the level of service we aim to provide. We have taken this matter seriously and shared your concern with the team to ensure such oversights are not repeated in the future. Your comfort is important to us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm Regards Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road
Review
Very good place, small but neat. the property has good staff and is helpful. it has nice connectivity and is very hygienic.
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Mon Jun 09 18:09:02 IST 2025
Dear Sonam Thank you for taking the time to share your kind feedback. We are delighted to know you had a pleasant experience and appreciated our staff, cleanliness, and overall hospitality. It’s wonderful to hear that our location and hygiene standards met your expectations. Warm Regards Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road Your encouraging words truly motivate our team to continue delivering exceptional service. We look forward to welcoming you back soon for another comfortable stay.
worst
Hotel Receptionist is very bad , hospitality is worst .Breakfast is just ok .Rooms are very bad .....
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Mon Jun 09 18:10:03 IST 2025
Dear Prasanth Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced during your stay. It is disappointing to know that your experience did not meet expectations, especially in regard to our front desk service, room condition, and overall hospitality. Please be assured that your feedback has been shared with the respective teams, and corrective actions are being taken to ensure such lapses are not repeated. We value your input and hope you will give us another opportunity in the future to provide you with a much-improved experience. Warm Regards Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road
Average Stay
The room is not comfortable even the bath area is very small.
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Wed May 21 19:48:52 IST 2025
Dear Mr. Rupal, Thank you for taking the time to share your feedback and for staying with us at Ibis Gurgaon Golf Course Road. We’re truly sorry to hear that your stay did not meet your expectations, particularly with regard to the room comfort and bath area. We understand how important a relaxing and well-designed space is for our guests, and we regret that we fell short in this regard during your visit. Please rest assured that your comments have been shared with the relevant teams for further review. We are committed to continuously improving our facilities and guest experience, and your feedback plays a vital role in that process. We hope to have another opportunity to welcome you back and provide a more comfortable and enjoyable stay. Warm regards, Khushbu Sneha Director - Guest Services Ibis Gurgaon Golf Course Road
IBIS stay for 3 nigh
I had a pleasant and stress-free three-night stay at IBIS. The staff was extremely cooperative and attentive, making the experience even more enjoyable. A special mention to the chef for the thoughtful gesture of preparing a customized pancake—it was truly heartwarming. The rooms were clean and well-maintained, ensuring a comfortable stay. Although I faced some minor issues, such as a bathroom flush that initially gave me trouble, it was promptly fixed upon informing the staff. Additionally, the room's hairdryer and study table light were not functioning, so I would recommend a thorough check of all amenities beforehand to ensure a hassle-free experience. Overall, my stay was very satisfying, and I would certainly recommend IBIS for future travels. 🧳
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand
Dear Vijeta, Thank you for sharing such a thoughtful and detailed review. We’re delighted to hear that you had a pleasant and stress-free stay with us, and that our team’s attentiveness made your experience more enjoyable. Your kind words for the chef and the personalized pancake gesture truly mean a lot to us. We're also glad the cleanliness and comfort of the room met your expectations. We appreciate you highlighting the maintenance issues you encountered. Please rest assured that your feedback has been shared with the team, and we will take extra care to ensure all in-room amenities are thoroughly checked for future stays. Thank you once again for recommending us. We look forward to welcoming you back soon! Warm regards, Khushbu Sneha Director – Guest Services Ibis Gurgaon Golf Course Road
Neat and clean stay. Always a good a experience, good room service, thank.
Neat and clean stay. Always a good a experience at Ibis. Neat and clean stay. Always a good a experience, good room service, thank.
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Wed May 21 19:49:21 IST 2025
Dear Ms. Sachdeva, Thank you for your kind words and continued trust in us. We're delighted to know you had a neat and pleasant stay, and that our room service met your expectations. We look forward to welcoming you back soon! Warm regards, Khushbu Sneha Director - Guest Services Ibis Gurgaon Golf Course Road
Average Stay
The room is very very small the bathrooms so average The only good thing about this property is the staff and food The kitchen head vinod was very courteous
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Wed May 21 19:52:09 IST 2025
Dear Mr. Sabharwal, Thank you for sharing your feedback with us. Our rooms are designed in line with Ibis brand standards, with a focus on efficient and comfortable use of space. However, we understand that preferences can vary, and we truly value your perspective. We're especially pleased to hear your kind words about our team and the food. Your appreciation for our Head Chef has been shared with him and is deeply appreciated. We look forward to the opportunity of welcoming you back for an even more enjoyable stay. Warm regards, Khushbu Sneha Director - Guest Services Ibis Gurgaon Golf Course Road
Terrible Stay
As per the property, the room is very small. don't find the price worth paying . washroom is also very small
Room: Standard Twin Room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Tue May 06 12:45:52 IST 2025
Dear Manish Thank you for sharing your feedback. We're sorry to hear that the room and washroom did not meet your expectations. We understand that space can be an important factor. ibis as a brand has a standard room and bathroom size ensuring maximum utilization of space and offerings. Unfortunately we could not cater to your requirement when it comes to price and size, we are equally sad that we could not create a meaningful experience for you during your stay at ibis Gurgaon. Do give us an opportunity to make your stay a memorable one. Thank you once again for your valuable input and looking forward to welcome you back soon! Warm regards, Khushbu Sneha Director Guest Services ibis Gurgaon Golf Course Road
Good Stay
Crisp, clean and good service. Precisely what you need with good connectivity and easy transport access.
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Thu Apr 17 13:51:53 IST 2025
Dear Mr.Makhijani Thank you for your kind words! We’re thrilled to hear that you had a great experience with our clean facilities, service, and convenient location. It’s wonderful to know that our connectivity and transport access made your stay even more enjoyable. We hope to welcome you back soon for another excellent stay! Best regards, Khushbu Sneha Director Guest Services
Good Stay
Good stay overall but I didn't like the bathroom style hotel was slightly overpriced for the facilities as food was not included
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Thu Apr 17 13:50:46 IST 2025
Dear Mr. Nanda Thank you for sharing your feedback. We're glad to hear that you had a good stay overall. We’re sorry to hear that the bathroom style didn’t meet your expectations and that you felt the pricing was slightly high, specially with food not being included. Your comments are truly valuable and will help us improve our services and offerings. We appreciate your stay with us and hope to welcome you back for an even better experience in the future Regards Khushbu Sneha Director Guest Services
Poor Stay
The hotel was clean But rooms were very small. Ba’athroom was super small. Food was very expensive
Room: Standard Queen room
ibis Gurgaon Golf Course Road - An Accor Brand has replied on Thu Apr 17 13:43:05 IST 2025
Dear Mr.Chopra, Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel clean, as we take pride in maintaining a high standard of cleanliness for our guests. ibis as a brand has a standardized room and bathroom size assuring maximum utilization of space. Regarding the food pricing, we strive to offer quality and value, but we truly appreciate your input and will review our offerings accordingly. Regards Khushbu Sneha Director Guest Services We hope to have the opportunity to welcome you again and provide a more comfortable experience.
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