The property has a central location near key areas, which is a plus. Some guests appreciated the supportive staff and nice ambiance, while others highlighted cleanliness issues, poor room maintenance, and broken bathroom facilities. Frequent complaints include high food prices, inadequate service, and rude staff interactions, particularly during check-in. Many experienced significant discomfort due to unclean rooms and lack of basic amenities. Overall, upkeep and guest service need major improvement.