Review Of Hotel VRS INNS

Hotel VRS INNS has replied on Wed Dec 18 19:01:46 IST 2024

Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, but we would like to address some inaccuracies in your review. Firstly, we do not charge for complimentary welcome drinks. This is a standard part of our service, and we have verified that there were no charges for the welcome drinks on your bill. Additionally, while you mention that "2 Real juices cost ₹100," your final bill included other items, which seems to have been misunderstood. Regarding the room and amenities, we strive to maintain our facilities to high standards, but if there were any issues with the bathtub, we wish you had brought it to our attention during your stay so we could address it promptly. We encourage open and honest communication, and if you have any specific concerns, feel free to contact us directly

Hotel VRS INNS has replied on Fri May 30 14:34:54 IST 2025

We're deeply sorry to hear that your stay didn’t meet your expectations. We regret the issues with cleanliness and the missing towel. If you had brought this to our front desk’s attention, we would have promptly addressed the problem by providing towels and ensuring your room was cleaned to your satisfaction. Please contact us directly so we can make this right. Your feedback is important, and we’re here to assist you.

Hotel VRS INNS has replied on Wed Sep 25 17:52:00 IST 2024

Dear Guest, Thank you for sharing your feedback. However, we would like to clarify a few points. During your stay, our team provided the room exactly as per the pictures and description. Unfortunately, due to your intoxicated state, there was some miscommunication, and our staff did their best to handle the situation professionally. We strive to provide a comfortable and pleasant experience for all our guests and are sorry to hear that this was not your perception. Best regards, Hotel Management