The property boasts a prime location, just a short walk from the railway station, making it convenient for travelers. Guests appreciate the friendly and helpful staff, who provide good service and tasty food, especially from the rooftop restaurant. However, many reviews highlight the poor maintenance and hygiene of the rooms, with several facing issues like uncleanliness, faulty amenities, and uncomfortable bedding. While some enjoyed their stay, numerous guests expressed disappointment over the discrepancies between the advertised and actual room conditions.