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You are booking hotel for more than 30 days

Review Of Hotel Twelfth 9ight

Lake Town, Kolkata | 6.9 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • couple
    • business
    • family
    3.1
    Good

    60 Ratings, 24 Reviews

    excellent
    22%
    very good
    20%
    average
    23%
    poor
    15%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 3
    • 1
    • 2
    • 1
    • 1
    • 5
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness2.3
    • Value For Money3.3
    • Food2.7
    • Facilities2.7
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    Reviews Summary

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    The property has a prime location with nearby amenities, making it convenient for travelers. Some guests appreciated the friendly and attentive staff. However, many reviews highlight severe cleanliness issues, including dirty rooms and bedding, along with a lack of food options. Several guests described the rooms as cramped and suffocating, with broken amenities like TVs and AC. Overall, while the location is decent and some staff are commendable, the overall experience leaves much to be desired.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sanjib c.

    Room was below standard. Fooding not available. Overall experience not satisfactory

    Travel Month: Dec 2024

    Room: Deluxed Room

    1.0

    Don’t visit

    shubham k.family

    Please don’t visit It was my biggest mistake. The rooms are not clean cockroaches and be seen everywhere the breakfast served was cold.

    Travel Month: Dec 2024

    Room: Deluxed Room

    1.0

    Horrible cant empress. Suffocating

    prasenjit b.family

    Horrible can express. Suffocating. Omg. Our family got suffocated. There is no food in restaurant.

    Travel Month: Nov 2024

    Room: Deluxed Room

    3.0

    Average Stay

    rk k.loyalty-icon

    Lack of tea/breakfast/lunch facility.

    Travel Month: Aug 2024 (4-Night Stay)

    Room: Deluxed Room

    1.0

    Corporate booking should be barred here. Horrible experience.

    yusuf a.business

    Terrible is not even enough to rate this property. One of the worst hotels in the locality… 1) This is not for corporate travellers. This is a OYO hotel suitable for couples only. Rooms have no windows and are barely hygienic. You will get diseases from the pillow covers and bed sheets. I found lipstick stain on my pillow which seemed like not even washed. 2) No professionalism of hotel staff. They use guest rooms for hanging out during their absence. Behaviour issues are there and rude attitude. 3) Never book breakfast here, they will serve you @10am only whenever they get time after their sleep is completed. Also the breakfast is not hygienic. They bring the food from streets and serve you in plates. The plates are also not washed properly. Yesterday I found dal stain on the plate they provided at night. Horrible experience.

    Travel Month: Jul 2024

    Room: Deluxed Room

    1.0

    Worst ever sta

    pritha g.couple

    I had visited kolkata for a wedding ceremony. At night we checked in, on the next day 8am we took flight. So it was a few hours stay in this property. Staff are not at all prompt. They took over 3hrs to provide us package water. Our bedsheet was full of curly hair! very untidy tiles are used in the flooring. We have also made them change the pillow covers too. It had stains.

    Travel Month: Jun 2024

    Room: Deluxed Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    bhudev b.

    Room conditions was very dirty. Tv not working. Ac not working. Bathroom was very dirty. In room there was no any window it's was safocating conditions room

    Travel Month: Apr 2024

    Room: Deluxed Room

    3.0

    Average Stay

    hemanth k.

    Rooms were not so spacious as shown in images. Tv not working and not that clean.

    Travel Month: Mar 2024

    Room: Deluxed Room

    2.0

    Poor Stay

    tanmay k.couple

    Room was not that good not cleaned well and also mattress and bedsheets are dirty.

    Travel Month: Feb 2024

    Room: Deluxed Room

    4.0

    Most recommended hotel in bangur.

    wahab a.business

    Hotel is located at a good place. Hotel ambiance is nice. The staff are polite. Room service is also good.

    Travel Month: Feb 2024

    Room: Deluxed Room

    • user photos
    • user photos
    • user photos
    4.0

    Stay

    mohammad s.loyalty-iconbusiness

    Great hotel and environment also good. Good keeping and food also good. Care well and cleanliness.

    Travel Month: Nov 2023

    Room: Deluxed Room

    5.0

    Excellent Stay

    debanshu b.

    Good hotel room well behavior

    Travel Month: Jul 2023

    Room: Deluxed Room

    4.0

    Nice stay

    ishan s.couple

    Host was helpful, arranged food and also upgraded room on request as per our preference. I will recommend

    Travel Month: May 2023

    Room: Deluxed Room

    4.0

    Good budget hotel

    saswati l.loyalty-iconcouple

    Location is very good. Staffs are well-behaved.

    Travel Month: Feb 2023

    Room: Deluxed Room

    1.0

    Hygiene, food

    prem t.business

    Never seen such horrible hotel.

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Deluxed Room

    4.0

    Good Stay

    parag m.family

    Twelfth Night is at a very good location, everything is nearby from ATMs to every shop you need. 10 kms from Howrah Railway Station is also a good choice for people travelling by train. Rooms are a bit congested and small but are clean. Things I didn't like is that room didn't provide some toiletries foot mat, that can be improved, else all is okay.

    Travel Month: Jan 2023

    Room: Deluxed Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Good and cozy stay.

    swapnil s.couple

    The staff was good. It was a nice time and the amenities mentioned were all present

    Travel Month: Jan 2023

    Room: Deluxed Room

    2.0

    Dirty room

    suman m.family

    Linen were very dirty and floor also uncleaned

    Travel Month: Dec 2022

    Room: Deluxed Room

    5.0

    Good place to stay

    hemant j.couple

    The hotel staff was excellent. The servings were good and the atmosphere was also good. The room was also good. Overall it is a good place to stay.

    Travel Month: Dec 2022

    Room: Deluxed Room

    5.0

    Excellent Stay

    samrat i.

    The staff at this hotel were phenomenal. Friendly, courteous, and always attentive to our needs. I felt like a local with their service when i was there. Excellent customer service and an immaculate room that is comfortable and inviting, i can't wait to visit again. This hotel is the best! the staff do a tremendous job of making you feel at home while they are accomidating your every need. The rooms are equally impressive

    Travel Month: Nov 2022

    Room: Deluxed Room

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