Guests have highlighted that the property is well-located near Gaya, offering easy access to local attractions while providing a calm atmosphere. The staff, especially managers, received praise for their helpfulness and prompt service. However, many reviews pointed out issues with cleanliness, room condition, and inadequate amenities, such as a lack of intercom and expired food items. Room service could also improve, and there's limited food variety. Guests appreciated the early check-in and the ability to arrange local trips, though the food pricing felt steep.