Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Rajputpara, Rajkot | 1.5 km drive to Jubilee Garden
280 Ratings, 174 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
The property is appreciated for its clean and spacious rooms, with friendly and cooperative staff ensuring good service. Guests frequently mention the tasty food, convenient location near the bus stand, and overall cleanliness. While some noted aspects like limited breakfast options, the positive experiences highlight it as a comfortable and budget-friendly choice for family or business stays in Rajkot.
Sort by:
Poor maintenance
I had a very disappointing experience. They changed my room three times — the first room’s TV wasn’t working, and the second had a broken toilet seat. I was only staying overnight to catch an early morning flight, but instead of providing a proper room, they kept shifting me from one to another. Very poor service and lack of basic maintenance.
Room: Business class
Hotel the Rivera has replied on Thu Oct 09 19:14:15 IST 2025
We sincerely apologize for the inconvenience you experienced during your stay. This is not the level of service we aim to provide. We regret that the room issues caused discomfort, especially during your short stay. Your feedback has been shared with our maintenance and housekeeping teams to ensure such incidents do not happen again. We truly value your feedback and hope you will give us another opportunity to serve you better in the future.
Great Staff
Great Service And Honest Supportive Staff On Call Support Is Also Best & Great For Personal And Family Stay Or Office Trip
Room: Business class
Hotel the Rivera has replied on Wed Oct 01 10:13:55 IST 2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff. It's always our goal to provide helpful support and a comfortable stay, whether you're traveling for business or with family. We truly appreciate your recommendation and look forward to welcoming you again soon!
Good Stay
Overall good but the bath room has little stink beacuse of malfunction of exhaust fan.The food is average
Room: Business class
Hotel the Rivera has replied on Mon Sep 15 09:39:18 IST 2025
Thank you for sharing your feedback. We’re glad you had an overall good experience. We sincerely apologize for the inconvenience caused due to the bathroom exhaust fan and will have it fixed immediately. We also note your comments on food and will work with our team to improve. Your suggestions help us serve you better, and we look forward to welcoming you again.
Excellent Stay
I was stay for one night. Room is very clean Staff is very polite. Food is good. I recommended to stay in this hotel I was stay for one night. Room is very clean Staff is very polite. Food is good. I recommended to stay in this hotel.
Room: Business class
Hotel the Rivera has replied on Tue Aug 19 19:43:12 IST 2025
“Thank you for your kind words and recommendation! We’re delighted to know you enjoyed your stay, appreciated our clean rooms, polite staff, and good food. We look forward to welcoming you again soon.”
Excellent Stay
The staff's nature is very good and the room is very nit n clean.
Room: Business class
Hotel the Rivera has replied on Wed Jul 23 07:54:22 IST 2025
Thank you so much for your 5-star rating! We’re truly glad to hear that you liked our staff’s behavior and found the room neat and clean. Your appreciation means a lot to us. Looking forward to hosting you again soon!
Recommended
Good stay with very cooperative staffs and good food and service. all good.
Room: Business class
Hotel the Rivera
Thank you so much for your kind words and 5-star rating! 🌟 We're thrilled to hear that you enjoyed your stay, appreciated our staff's hospitality, and loved the food and service. Your satisfaction means the world to us. We look forward to welcoming you back soon!
Terrible Stay
Very bad experience, not happy with makemytrip, they need to check once before take booking of this kind of hotel
Room: Business class
Hotel the Rivera has replied on Sun Jun 29 20:13:24 IST 2025
Thank you for choosing to stay with us. We sincerely apologize for the inconvenience you faced during your stay, particularly regarding room cleanliness and staff coordination. Your feedback is very important to us, and we take such concerns seriously. We truly appreciate your kind words about our supportive staff. Please be assured that we are addressing the issues you mentioned with the concerned departments to ensure a more comfortable experience for all our guests in the future. We hope to have the opportunity to welcome you again and provide you with a much-improved stay.
Complain and prob
My experience was very bad. Receptionist behaviour was casual. Shower was not working. No hot water available in bathroom. Drainage of bathroom was chocked. No response from staff side regarding the issue of drainage chocking.
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Jul 01 06:49:55 IST 2025
Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectations. We take your concerns seriously and have shared them with our housekeeping and staff management teams to ensure this doesn’t happen again. We hope you will give us another chance to serve you better in the future. We sincerely apologize for the inconvenience you faced during your stay. Cleanliness and food quality are top priorities for us, and it’s unfortunate that we fell short. We have already informed the respective departments to take corrective measures. Thank you for bringing this to our attention, and we hope to welcome you again with an improved experience.
Very bad hotel
The hotel reception said the room was non-ac booked, and they charged an extra 400 rupees. I don't want to book again from make my trip
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Jul 01 06:47:16 IST 2025
Thank you for your feedback. We are truly sorry to hear that your stay did not meet your expectations. We take your concerns seriously and have shared them with our housekeeping and staff management teams to ensure this doesn’t happen again. We hope you will give us another chance to serve you better in the future.
Average Stay
Hotel ambiance is average. Bed sheet is very old. No full light in the room. Morning breakfast is below category. Staff is good.
Room: Business class
Hotel the Rivera
Thank you for your feedback. We're sorry to hear that your experience was not completely satisfactory. We will look into improving the hotel ambiance and lighting in the room. The old bed sheets will be replaced soon to ensure better comfort. Improving the quality of the breakfast is a priority for us. Thank you for appreciating our staff — we will share your kind words with them
Poor Stay
Blankets, cushions and bed sheets are not clean. Also they are charging us for drinking water which should be free. Breakfast is only ready made items which can be bought from outside also. So in-short no proper services. Not recommended for next time.
Room: Business class
Hotel the Rivera has replied on Tue Jul 01 06:59:09 IST 2025
Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. We take your concerns regarding the cleanliness of blankets, cushions, and bedsheets, the charges for drinking water, and the breakfast quality very seriously. Please be assured that we are addressing these issues with our team to ensure improvements are made. We’re truly sorry for the inconvenience caused and hope you will give us another opportunity in the future to serve you better.
Good stay for a few days
Okay hotel with good food and room service staff. The rooms could be cleaner but that's subjective as well
Room: Business class
Hotel the Rivera has replied on Fri Feb 23 12:04:39 IST 2024
thank you so much kind word sir
Poor services
businessNo cleaners very poor services not recommended for business purpose
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Jul 01 21:38:43 IST 2025
Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, especially regarding cleanliness and service. This is not the standard we aim to provide, particularly for our business guests. Your comments have been taken seriously and shared with our housekeeping and operations teams for immediate improvement. We hope you’ll consider giving us another chance in the future to provide a much better experience.
Neat and clea
Neat and clean. Good service. Close bus stand and service is good. Parking facilities available. Food and tea is good
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Sat Feb 10 13:05:50 IST 2024
THANK YOU SO MUCH FOR YOUR SUPPORT SIR JI .
Not clean rooms
The rooms are smelly, bedsheets have gone gray, bathroom floor was sticky, walls had shoeprints. The staff behaviour is good but that's the only positive.
Room: Classic Room ( Non Ac )
Hotel the Rivera
Thank you for taking the time to share your experience. We're very sorry to hear about the cleanliness issues you encountered — this falls far below the standards we aim to maintain. We take your feedback seriously and have already addressed your comments with our housekeeping team to ensure this does not happen again. We’re glad to hear that our staff treated you well, and we truly appreciate your acknowledgment of their efforts. We hope you'll consider giving us another opportunity to provide you with a much better stay in the future.
Poor Stay
Very very slow service, no water every time we need to call and ask for water for shower food was worst not at all up to mark
Room: Executive class
Hotel the Rivera
We sincerely apologize for the inconvenience you experienced during your stay. Lack of water and delayed service are unacceptable, and we understand how frustrating that must have been. Your feedback has been shared with our operations and kitchen teams to take immediate corrective action. We’re sorry that we failed to meet your expectations, and we appreciate you bringing these issues to our attention. We hope to have the chance to serve you better in the future.
Average
It was a good stay only bathroom fittings were broken and mattress quality not good, walls were dirty not painted
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Jul 01 21:41:13 IST 2025
Thank you for sharing your feedback. We're glad to hear you had a generally good stay, but we regret the inconveniences you experienced with the bathroom fittings, mattress, and room condition. Your comments have been noted and passed on to our maintenance team for immediate attention. We truly appreciate your input and hope to welcome you again with an improved experience.
Good Stay
It was a nice stay. We enjoyed the stay. Hotel was comfortable and staff was cooperative. But can work on cleaning of room a little better. But overall nice. No
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Aug 29 14:07:49 IST 2023
THANK YOU SO MUCH FOR YOUR SUPPORT MAM.
Average
House keeping not upto mark they don't change bedsheets and pillow covers mosquito are there walls are dirty
Room: Business class
Hotel the Rivera
We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness is a top priority for us, and it's clear we fell short in this instance. Your concerns about housekeeping, room hygiene, and pest control have been shared with the relevant departments for immediate action. Thank you for bringing this to our attention — your feedback helps us improve. We hope to have the opportunity to serve you better in the future.
Good Stay
Internal ambience is satisfactory, but external approach ambience is not at all good
Room: Classic Room ( Non Ac )
Hotel the Rivera has replied on Tue Jul 01 21:42:33 IST 2025
Thank you for your feedback. We’re glad you found the internal ambience satisfactory. We appreciate your honest comments about the external approach and surroundings, and we are actively working on enhancing the overall environment to provide a better experience for our guests. We hope to welcome you again soon and offer you an improved stay.
In Khirasara
Rajkot
Mavdi
Yagnik Rd
Vajdi
Vada Rd
Jamnagar
Patrakar Colony
Ajanta Society
Nani Khavdi
Jambudiya
Mahendranagar
Morbi
Kamdar Colony
Jamnagar
Lohana Para
Diwanpara
Sadar
Karanpara
Phulchhab Chowk
Rohidaspra
Rajputpara
Yagnik Rd
Lohana Para
Karanpara
Kalawad Road
Karanpara
Rajputpara
Kalawad Road
Jala Ram Nagar
Sadar
Kalawad Road
Karanpara
Sadar
Rajputpara
