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Review Of THE BLACKSTONE HOTEL

Rajkot, Rajkot | 12.3 km from city centre

    User Rating & Reviews

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    4.1
    Very Good

    130 Ratings, 37 Reviews

    excellent
    46%
    very good
    31%
    average
    12%
    poor
    8%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.3
    • Food3.9
    • Value For Money4.0
    • Facilities3.5
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    Review Summary

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    This property has received a lot of appreciation for its warm and polite staff, great food, and comfortable stay options. Guests enjoyed the clean rooms and relaxing ambience, making it a convenient choice near the airport. The affordability is a big plus, though some pointed out a need for improved cleanliness in certain areas. Overall, it seems to offer a pleasant experience!

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    Positive first
    5.0

    Excellent Stay

    rahul b.business

    It’s an excellent place to stay. All amenities are there. Also the food they serve is fresh and great in taste.

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    average stay

    laxmikant v.solo

    stay cleanliness is little poor, amenities decent food is Good, Bed linen are not clean, washroom too has its own issues

    Travel Month: Sep 2025

    Room: Deluxe Room

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    THE BLACKSTONE HOTEL has replied on Thu Sep 18 09:10:32 IST 2025

    Dear Mr. Laxmikant V Mahale , We truly appreciate your feedback which helps in making necessary improvements. We're sorry to learn about your unsatisfactory experience about our Housekeeping cleanliness. We acknowledge the issues you've reported and assure you we're taking immediate steps to rectify them. Our guest's comfort and satisfaction are foremost, so we're keen to turn your experience around. Further, we'll conduct additional training for our service staff to be more prompt and attentive during the service. We hope we will have a chance to serve you better in the future and show you the true standards of our service. If your travels bring you back this way, we would be glad to host you again and provide a smoother experience. Regards Hotel Manager

    5.0

    Excellent Stay

    neha s.solo

    It was awesome staying there.The staff was very well disciplined.The environment was also very good.The food was amazing.

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    overall

    himanshu r.couple

    I had a pleasant stay overall. The rooms were clean, staff was polite, and the service was smooth. The location was convenient, and the atmosphere was peaceful. Would definitely recommend it for a comfortable experience.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    praveen k.solo

    Stayed for 3 nights and it was really a pleasant stay. Room was maintained everyday and the staff were very friendly. Their restaurant also provided good quality vegetarian food. The price is also affordable. Moreover, it’s in the midway of airport and Rajkot. I recommend this hotel for everyone who are looking for affordable, meat and clean stay.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    THE BLACKSTONE HOTEL

    Dear Guest, Thankyou for your valuable feedback in this forum, We will be waiting for your next visit soon. Regards Hotel Manager

    2.0

    Poor Stay

    narendra j.family

    Very poor experience about this hotel. In morning no flush water for toilet the most worst experience in my life. Also no hot water for bath . No prompt service from the staff also . Very poor and an unexpiriance staff . This is the real fact about this hotel.Dont recommend this hotel.

    Travel Month: Mar 2025

    Room: Deluxe Room

    THE BLACKSTONE HOTEL has replied on Thu Sep 18 09:17:05 IST 2025

    Dear Narendra Joshi, Thank you for sharing your feedback about your experience. we sincerely apologize for the issues you encountered with the water issue due to technical error on Pressure pump . Your comments are important to us. Would like to request you please give us another chance to serve you better. Regards Hotel manager

    5.0

    Excellent Stay

    varsha r.

    Very comfortable stay. We enjoy the overall comfort. Best hotel in affordable rates. Images added

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    hotel property is very good with good accommodation

    yogesh m.loyalty-iconbusiness

    hotel accommodations very beautiful and place of hotel also in good area surrounding hotel atmospheric also like it it's clean and highenik room area is also very good with all facilities. very well maintained hotel.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    THE BLACKSTONE HOTEL

    Dear Guest, Thankyou for sharing your valuable feedback, we will be waiting for your next visit at The Blackstone - Rajkot. Regards Hotel manager

    5.0

    A perfect destination stay !

    paresh t.couple

    I found the location on Make my trip. The food was delicious, amenities and services were also up to the mark. Enjoyed our stay there!

    Travel Month: Feb 2025

    Room: Deluxe Room

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    3.0

    Recommended for business

    arpita s.business

    rooms are specious, dental and grooming kit, hair dryer, dest chair, coffee tea kit in room available. But dest charging points are not working. Food was stale not impressed with food. Hotel is in industrial area its kind of highway. parking available. for business trip or function its good. having banquet and resturant spa and swimming pool at 7th floor (but was closed when I visited). all fine except charging points. We had 6 devices and only 2 plugs were functional properly.

    Travel Month: Jan 2025

    Room: Deluxe Room

    THE BLACKSTONE HOTEL has replied on Thu Sep 18 09:19:55 IST 2025

    Dear Arpita Soni, Thank you for sharing your thoughts. It's unfortunate to hear that your experience did not meet your expectations, especially regarding the Foods and additional charging sockets. We appreciate your feedback and will take it into consideration as we strive to improve our services. Your input is valuable, and we hope for the opportunity to provide a better experience in the future. Regards Hotel Manager

    3.0

    Average Stay

    arpita s.

    Clean hotel, no twin bads available, power cut for 10 minutes in morning, food is very stale, perfect for business trip but need twin beds

    Travel Month: Jan 2025

    Room: Deluxe Room

    THE BLACKSTONE HOTEL

    Dear Ms. Arpita Soni, We are sorry, that we could not match your expectation, as per your requirement. we have only few rooms on twin bed and that was occupied since day before your arrival, hence we couldn't allotted that room, Your next visit we will definitely try to give you twin room or as per your requirement, regarding the food i have share your feedback to my team and i really apologize for that. I am assuring you for a best service on your next visit. Feel free to contact for any queries or clarification Regards Front office Team The Blackstone - Hotel Rajkot

    4.0

    Convenient stay

    shiva s.loyalty-iconfamily

    It was a convenient stay and proximity to the airport helped us in catching the early morning flight. Hotel staff, cleanliness, and ambience was great.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Service review

    urvik g.business

    Channels are not provided in tv after issue raised it solved. At bathroom shover gel is empty. Food test is average.

    Travel Month: Jan 2025

    Room: Deluxe Room

    5.0

    Worth for stay.

    rahul w.couple

    Very nice stay. Staff is polite. Service provided by them is so good. Excellent property. Worth for family' as well as individual.

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    vishnu a.

    Services provided by the hotel doesn't match with the price. I had to make them change the pillows and blanket on arrival. Later i discovered the towel in the bathroom was also filthy, however it was neatly folded so that the clean side was facing outside. That was a sure sign that they don't care about customer experience. The food was ok, nothing too great. The overall experience was terrible because i have been to far better, cleaner and service oriented hotels and in comparison, this hotel was definitely too overpriced.

    Travel Month: Dec 2024

    Room: Club Room

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    THE BLACKSTONE HOTEL has replied on Thu Sep 18 09:27:54 IST 2025

    Dear Vishnu Aravind, Thank you for sharing your experience. It’s disappointing to hear that your stay didn’t meet your expectations, especially with cleanliness of towels and room ambiance. We appreciate your kind words about the housekeeping staff, and we’ll ensure your feedback to concerned addressed. We hope you find a hotel that better suits your needs in your future visits to The Blackstone Hotel - Rajkot

    5.0

    Excellent Stay

    hemantkumar s.business

    Better service, like, rooms, reception, restaurant & other facilities. Next time i will stay in same hotel

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    vaghoshi n.

    Very good atmosphere and enjoying stay peace full and good room service.

    Travel Month: Nov 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    hitesh m.business

    No good facility. It's very poor kitchen service. Staff behaviour is not good. Far away from the city. Wrong address in writing. Near railway station.

    Travel Month: Sep 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    vasudev d.couple

    I had booked this hotel immediately and my car met with an accident 60 km away from the hotel, so I could not stay in this hotel and my wife and I got injured. After all this, when I asked for a refund, the hotel staff said Talk to Make My Trip and Make My Trip app are saying talk to hotel staff

    Travel Month: Aug 2024

    Room: Deluxe Room

    4.0

    Good Stay

    yusuf t.loyalty-iconbusiness

    Its a nice place. Pool maintanence is bad. Food was good. Only issue is its far from main city. Stay here only if you have a vehicle. There is no public transport available.

    Travel Month: Aug 2024

    Room: Deluxe Room

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