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Review Of Hotel The Grand Palace

Indirapuram, Ghaziabad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    57 Ratings, 13 Reviews

    excellent
    32%
    very good
    9%
    average
    32%
    poor
    19%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 2
    • 2
    • 5
    • 3
    • 5
    • 2

    Rating Categories

    • Location2.7
    • Cleanliness3.2
    • Value For Money1.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the convenient location and some helpful staff members at this property. However, several reviews highlight issues such as dirty bathrooms, non-working internet, and maintenance problems like broken air conditioning and televisions. Additionally, food service and staff responsiveness have been concerns for a number of visitors, impacting their overall experience.

    Sort by:

    Positive first
    1.0

    DO NOT BOOK THIS HOTEL EVER

    deepak m.group

    Guys, please please please don't book this hotel. They don't give water bottle, soap in the room. Washroom was too much smelly. Services were worst. There awas one more issue not related to room. We have a wedding there and two conditions were there - Dinner will start at 9 PM and when we told them to start the dinner then they informed us that now the snacks will not be served now as the dinner is started. Abd in our wedding all the baratis were not able to have the snacks. When all our plates were finished, they informed us that you have to pay first then only we will give you the plates. 🤣

    Travel Month: Nov 2025

    Room: Super Deluxe Room

    2.0

    Poor Stay

    gc r.

    Absolutely unhygienic conditions of linen, washroom fittings and foul smelling rooms. Untrained or unprofessional staff, no restaurant dining facilities, broken furniture etc. It's not worth the money they are charging. A single report to the concerned govt authorities will lead to sealing of the hotel. Management seems least interested in upkeep of the hotel. They are making money from renting out a banquet hall at a very exorbitant cost.

    Travel Month: Oct 2025

    Room: Deluxe Small Room

    3.0

    very good✨✨✨❤️❤️❤️✨✨✨

    rahul.couple

    Nice good very good✨✨✨

    Travel Month: Oct 2025

    Room: Deluxe Small Room

    2.0

    Poor Stay

    aditya m.family with 1 kid

    The rooms are very shady, and the bathroom is very dirty. Internet never works. Overall waist of money.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    bhaskar j.

    The airconditioner of this room was not working and also the telivision and the staff is extremely rude behaviour called zillion times for the checkout. At this price what they provide is not worth

    Travel Month: Sep 2025

    Room: Deluxe Room with Balcony

    5.0

    Excellent Stay

    suraj s.

    This hotel stay is very good 😊 this place is favourite my girlfriend

    Travel Month: Sep 2025

    Room: Deluxe Small Room

    3.0

    staff issue

    gauurav s.solo

    there was major issue is of food serving they wont repeated tgr food even on paid basis the staff is very less

    Travel Month: Aug 2025

    Room: Deluxe Small Room

    • user photos
    • user photos
    • user photos
    3.0

    .

    aman b.business

    ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Poor service and bad identification by Make my trip.

    family

    This was really sorry affairs thought since I am booking it through Make my trip basic things will be ok place but nothing was right starting from filthy bed sheet with no water in washroom. After so much persuasion we were able to get dinner for which we have done early payment.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    aman.

    Location and facilities are good

    Travel Month: Apr 2025

    Room: Deluxe Small Room

    3.0

    Average Stay

    madhuri s.

    Tv was not working The room first which was allocate there was dampness and after the room shifted was small

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    deepa a.group

    it's was great experience staying in this hotel... everyone in the staff are helpful and supporting... thank you so much for such a good experience

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Small Room

    5.0

    Excellent Stay

    deepa a.business

    My employees stay there and it was great experience for us.. thank you so much for your great services.

    Travel Month: Jan 2025 (9-Night Stay)

    Room: Deluxe Small Room

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