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Review Of HOTEL THE BLACKSTONE

Name: HOTEL THE BLACKSTONE
Address: A-20, GANESH NAGAR, 200Ft. B2 Bypass road, Mansarovar, Jaipur, Rajasthan, 302020, Jaipur, 302029, IN
Price range: HOTEL THE BLACKSTONE Price starts at INR 3,835/Night
Rating: 3.4

Dholai, Jaipur | 6.2 km drive to Jaipur Airport

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User Rating & Reviews

everyone
family

3.4

Good

12 Ratings, 2 Reviews

excellent

25%

very good

average

58%

poor

bad

Last 10 Customer Ratings (Latest First)

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1.0

Terrible Stay

raman k.family

They asked me to pay extra for defect of some mattress cover which i have not checked when i checked in, any they threaten me and pressurise me to pay before i leave their premises. I paid 1200 cash to get rid of the situation as they stared heated argument and i was not in condition to handle the situation as i was with my family with a small kid with me. Do not choose this hotel. If you want to be cheated u can go with this hotel. I had a very bad experience. No food in their premises and when u order they will charge and give serve u food from outside local unhygienic place, which will effect your health badly.

Travel Month: Feb 2024

Room: Deluxe Double Room

HOTEL THE BLACKSTONE has replied on Sun Sep 22 12:47:46 IST 2024

Dear Guest, Greetings ! Thank you for sharing your feedback with us. We apologize as our service was not satisfactory in this instance. The mattress cover was found damaged in your room hence the charges apply. You were part of you a wedding booking and no one threatened or pressured you regarding the charges. The food is of good quality and all hygiene practices are maintained. We understand your frustration but the charges were minimal and fair. Rest assured we will ensure that your concerns are noted and corrective actions taken. Warm Regards Dinesh Pancholi General Manager Hotel The Blackstone Jaipur

5.0

Excellent Stay

rugved k.

I stayed at this place for a nearby conference. The rooms were clean, the service staff is also prompt and sincere. They don't have an inhouse restaurant, but they arrange food from outside at affordable rates. The food quality was fine. I would definitely recommend this place for stay.

Travel Month: Nov 2023 (3-Night Stay)

Room: Deluxe Double Room

HOTEL THE BLACKSTONE has replied on Sat Dec 23 21:16:04 IST 2023

Thank you for taking the time to review us. Really appreciate your feedback and look forward to seeing you again. Thanks and regards, Rajesh Pancholy Team HB