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Review Of Hotel Surya Prime

Gumanpura, Kota | 2.7 km drive to Kota River Front

    User Rating & Reviews

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    3.9
    Very Good

    469 Ratings, 284 Reviews

    excellent
    37%
    very good
    39%
    average
    14%
    poor
    6%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 4
    • 4
    • 1
    • 4
    • 3
    • 1
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness4.3
    • Room4.2
    • Food4.3
    • Hospitality4.3
    • Value For Money4.2
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    Review Summary

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    • Prime location in the heart of Kota with easy access to main markets and tourist spots.
    • Clean and well-maintained rooms appreciated by guests.
    • Courteous and cooperative staff known for good hospitality.
    • Tasty food options with complimentary breakfast served in rooms.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jitender.business

    I recently stayed at this hotel and had a truly excellent experience. The staff were welcoming, courteous, and always ready to help with a smile. The check-in process was smooth, and the room was spotless, comfortable, and well-maintained. I especially appreciated the attention to detail—from the fresh linens to the thoughtful amenities.The location was convenient, close to key attractions and public transport, making it easy to explore the area. The breakfast buffet offered a fantastic variety of fresh and delicious options each morning. Overall, this hotel made my stay memorable and relaxing. I would highly recommend it to anyone looking for quality service and great value.

    Travel Month: Oct 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    4.0

    Good stay

    harsh s.business

    Stay was good breakfast is ok, toiletry not available in room, parking issues, staff behavior is good

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Premier Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 09:45:12 IST 2025

    Dear Mr. Harsh Soni, Thank you for sharing your feedback and rating your stay with us. We are glad to know that you had a good experience and appreciated our staff and overall cleanliness. We apologize for the inconvenience regarding the toiletries, breakfast, and parking. Your comments are valuable and will help us improve our services for a better guest experience in the future. We look forward to welcoming you again. Warm regards, Kapil Yadav

    2.0

    Poor Stay

    praful s.business

    Hotel doesn't meet the expectations room services are very poor and pathatic no response despite of several reminders

    Travel Month: Oct 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 09:47:28 IST 2025

    Dear Praful Savani, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay and regret that our room services did not meet your expectations. Your comments regarding the lack of response have been noted and shared with our team to ensure better service in the future. We hope to have the opportunity to welcome you again and provide an improved experience. Warm regards, Kapil Yadav

    4.0

    Visit

    shashank s.solo

    Stay was decent. Hotel needs improvement. Rest is all good. Breakfast buffet has Limited options. Stay was decent. Hotel needs improvement. Rest is all good. Breakfast buffet has Limited options.

    Travel Month: Jun 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 10:02:01 IST 2025

    Dear Mr. Shashank Sharma, Thank you for sharing your feedback and rating your stay with us. We are glad that you had a decent stay and appreciated most aspects of our hotel. We also take note of your comments regarding the breakfast buffet and other areas needing improvement. Your feedback is valuable and will help us enhance our services for a better guest experience. We look forward to welcoming you again. Warm regards, Kapil Yadav

    3.0

    Average Stay

    manpreet s.

    Hini visited kota and I stayed at surya prime hotel, Thers is network issue and breakfast and food was not tasty and Good...my experience was is very average

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 10:08:04 IST 2025

    Dear Mr. Manpreet Singh Arora, Thank you for sharing your feedback. We regret that your experience was only average, and we sincerely apologize for the inconvenience caused due to network issues and the food not meeting your expectations. Your comments are valuable and will help us improve our services for a better guest experience in the future. We hope to have the opportunity to welcome you again. Warm regards, Kapil Yadav

    4.0

    Good Stay

    rishi k.

    5

    Travel Month: Jun 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 10:09:15 IST 2025

    Dear Mr. Rishi Kumar, Thank you for sharing your feedback and rating your stay with us. We are glad to know that you had a good experience and hope to continue providing you with excellent service on your future visits. Warm regards, Kapil Yadav

    5.0

    Good stay

    nilesh g.solo

    Hotel is in prime location. Neat and clean. Good food. Courteous staff. Overall a good stay. Good tourist spots nearby like Seven Wonders Park and Chambal waterfront.

    Travel Month: Jun 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 10:11:17 IST 2025

    Dear Mr. Nilesh Gode, Thank you for your wonderful feedback and for rating your stay as excellent. We are delighted to know that you enjoyed our location, cleanliness, food, and courteous staff. Your kind words motivate our team to continue delivering memorable experiences for our guests. We look forward to welcoming you again on your next visit. Warm regards, Kapil Yadav

    4.0

    Good Stay

    kiran k.couple

    staff behaviour Good. But sofa is damage and tv screen also minor damage. room was not proper clean and room service is good . and food is very testy . room number 303.

    Travel Month: Jun 2025

    Room: Premier Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 10:49:34 IST 2025

    Dear Ms. Kiran Kumari Gour, Thank you for sharing your feedback. We are glad to hear that you appreciated our staff service, room service, and food. However, we sincerely apologize for the inconvenience caused due to the damaged sofa, TV, and cleanliness issues in your room. Your comments have been shared with our team to ensure these are addressed promptly. We hope to have the opportunity to welcome you again and provide a more comfortable experience. Warm regards, Kapil Yadav

    5.0

    superb services

    gaurav s.solo

    It was superb stay, Food they served was awesome staff was also cooperative Loved the hospitality and ambiance

    Travel Month: Jun 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Wed Jun 18 18:26:10 IST 2025

    Thank you for the 5-star rating! We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our customers.

    5.0

    Good

    avinash a.solo

    My stay was very good staff behaviour. Also, good rooms also clean and the service is good. I tried food little bit. expensive, but tasty.

    Travel Month: Nov 2024

    Room: Deluxe Room With Complimentary 1 Beer Pint

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    Hotel Surya Prime has replied on Thu May 15 12:32:59 IST 2025

    Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

    5.0

    Excellent Stay

    gaurav k.

    Hotel is excellent very cooperative staff. Food is also delicious. We love to stay again in future

    Travel Month: May 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Thu May 15 12:34:32 IST 2025

    Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

    4.0

    Good Stay

    tarun s.business

    It was good, services and response to the query was also good, room was clean and all things were properly working, and also provided complementary services like breakfast etc and it was nice.

    Travel Month: Apr 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

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    Hotel Surya Prime has replied on Fri May 02 18:14:50 IST 2025

    Thank you for sharing your experience with us. We are thrilled to hear that you had a great time at Hotel Surya Royal. We look forward to welcoming you back soon.

    3.0

    Average Stay

    kan r.

    Not a price worthy very small room like a guest house strongly not recommended for this price

    Travel Month: Jan 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Feb 03 20:21:02 IST 2025

    Thank you for taking the time to leave us a review. sir, the rooms are made as per the requirement of corporate guest, if you want a bigger room then book an executive or premier room

    1.0

    Terrible Stay

    ramya n.

    Lift was not working for 1. 5 days and my room was in second floor and i was with my infant, wifi was nor working no network in room unable to call anyone, tv was there but they were not having signal after complaining also they were not at all serious and didn't do anything for any problem took it everything casually.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Sat Feb 15 20:08:53 IST 2025

    First of all thank you very much for sharing your experience with us. And we are very sorry for the inconvenience caused to you,

    5.0

    Excellent Stay

    amit.loyalty-icon

    5. 5

    Travel Month: Jan 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Sat Feb 01 21:03:14 IST 2025

    Thank you for sharing your positive experience with us.

    5.0

    Excellent Stay

    ashutosh b.

    My stay at was exceptional! the staff was incredibly welcoming and attentive, the rooms were clean and well-maintained, and the amenities exceeded my expectations. The food was delicious, and the overall ambiance of the hotel was very relaxing. I would highly recommend this place to anyone looking for a comfortable and memorable experience. Looking forward to visiting again. My stay at hotel surya prime was exceptional! the staff was incredibly welcoming and attentive, the rooms were clean and well-maintained, and the amenities exceeded my expectations. The food was delicious, and the overall ambiance of the hotel was very relaxing. I would highly recommend this place to anyone looking for a comfortable and memorable experience. Looking forward to visiting again!

    Travel Month: Jan 2025

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Mon Oct 13 11:47:04 IST 2025

    Dear Mr. Ashutosh Bhatt, Thank you for your wonderful feedback. We are delighted to know that you had an exceptional stay at Hotel Surya Prime and appreciated our staff, rooms, amenities, food, and overall ambiance. Your kind words and recommendation mean a lot to us and motivate our team to continue delivering memorable experiences for our guests. We look forward to welcoming you again soon. Warm regards, Kapil Yadav

    4.0

    comfortable

    anil k.solo

    ok in a budget hotel, easy accessibility, should improve room door.....................................

    Travel Month: Dec 2024

    Room: Deluxe Room With Complimentary 1 Beer Pint

    5.0

    Excellent Stay

    shailesh j.loyalty-icon

    A business hotel with very good staff and service. Rooms are comfortable and restaurant and bar are superb.

    Travel Month: Dec 2024

    Room: Deluxe Room With Complimentary 1 Beer Pint

    Hotel Surya Prime has replied on Fri Dec 27 09:09:46 IST 2024

    thank you Sir, for taking the time to leave us a review. We are very pleased to see your good experience, we want to welcome you again.

    5.0

    Nice i will return surya prime

    bhim p.business

    Very nice and i will next time appear there very nice. Very intelligent staff. If any help. . Cleaned all area any site, bed table and kitchen catering. Catly for hot drinking water thanks for this days and i will next time return. Bhim prasad sr. Engineer customer support department csd hitachi-hirel

    Travel Month: Dec 2024

    Room: Executive Room With Complimentary 1 Beer Pint

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    Hotel Surya Prime has replied on Mon Dec 23 11:45:03 IST 2024

    thank you for taking the time to leave us a review. we are thrilled to hear that you loved your experience with us. your kind words mean a lot to our team.

    4.0

    Very good and cost effective

    kamlesh d.family

    Breakfast awesome. Room ambience good but very small size. Location is in close vicitof city. Parking is small but manageable. Overall experience is very good with budget rates and vgood ambience

    Travel Month: Dec 2024

    Room: Deluxe Room With Complimentary 1 Beer Pint

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